Customer Ratings & Reviews

OVERALL: The treadmill is quiet and performs nicely. My overall impression is that the Schwinn 810 looks sharp, and I am fond of it and I am happy to have it in my home. The incline up to 10 degrees makes a big difference. I like the built in interval training programs. The physical design generously anticipates a tablet or phone with two shelfs, but one detractor is that the Bluetooth/app does not connect at all, as in it is a totally broken function. BUILD QUALITY: The core of the treadmill is moderately solid. The grab points during usage feel sturdy. The plastic build is unavoidable on the parts that you don't grab directly. The arms are sturdy metal with nice a soft coating, but the entire console and arms are held on only by 4 solid screws on each side of the base so I sometimes hesitate lifting my entire weight (170 lbs) by the two arms. I do wish there was just one more brace to support the upper half but it is adequate for my usage and I anticipate no problems. The overall footprint is not too big, and at the same time standing within it feels pleasantly wider and more spacious than I was expecting. I like that the belt folds up and takes up less space when not in use. RUNNING EXPERIENCE: It just works. I like it quite a lot. The belt is smooth and quiet. I love running in socks even if they don't recommend it. It's not too loud. The heart rate function is useful if you grab the metal plates. I might get a chest band for heart rate, I believe that will work. CONSOLE: Pretty basic and functional, no complaints. There is a great shelf for tablets or phones of any size, and a second smaller shelf so that your phone can cover up the display so you don't fuss over the metrics during a run. There is a fan that blows on you if you want, it's a nice touch. The built in speakers are also better than my tablet but you have to connect them with an included AUX cable. ASSEMBLY: Took me maybe 45 minutes. All tools included. Went smoothly with no problems whatsoever. CONS: Bluetooth and app doesn't work at all. You will not be streaming music to it over Bluetooth or tracking your progress in any official app. This is a nitpick but you cannot push it forward against the wall because the power cable protrudes directly out that end, so it requires maybe an extra 5 inches of clearance just for the power cable. RECOMMENDATIONS: I like to watch YouTube videos on my 12.4" inch tablet while running. The experience is so pleasant that I often just walk at 1 MPH for a while after my run. The movement absolutely gets my thoughts going and I love having this treadmill in my home office directly adjacent to my desk. I bought a special adapter that splits my USB-C outlet from my tablet to dual USB-C plus Headphone Jack to use the built in speakers. CONCLUSIONS: This treadmill really is a joy to have. I am so blessed to have it in my home. The running experience feels soft and pleasant and inviting, the touch points all feel well built, the user experience is intuitive, the aesthetics are sharp so it looks good. It functions really nicely as a media console once you get over the lack of Bluetooth, which really is only a small convenience issue. I recommend this as a very high value mid range personal treadmill.

Easy Assembly, I put it together myself. I would definitely recommend for anyone looking to get into walking or running. It has a fan, Bluetooth setup if you don’t want to use headphones. It also inclines if you just want to simply just walk. It has two areas to put a drink/wallet/phone. I had a cheaper treadmill that had problems early on and this one may cost a pretty penny but you want something that will last long term. I’ve had zero issues.

The Schwinn 810 seems decent for the price (just under $1200 with a 5 year warranty and the mat that goes under it). It feels solid, and is really quiet. It has a fan, speakers, incline options, and several programs. It also folds up about halfway with a hydraulic lift. We assembled it ourselves. It is a heavy piece of equipment, so have someone help you with getting the box home and it will make it easier having a second set of hands while removing the parts and putting the pieces together. The Bluetooth feature is something I'm still figuring out. I'm not sure if it's actually wireless, or if your mobile device has to be plugged in at all times. Also, there are only two user profiles, and I haven't figured out if you can change the names on them or add specific information about yourself (weight, height, goals, etc.) like my Schwinn Elliptical and Bike allow you to do. I'll update this review once I am able to use it a bit more. We also purchased an inexpensive Fire TV to use with the Explore the World app, Peloton App, Netflix, Music, etc. We put the TV on a wall mount that can swivel right or left. The TV is a 43" Toshiba Fire TV, also from Best Buy. This setup cost right around half the price of some of the higher end models AND I'm not locked into any monthly fees to use the full functionality of the treadmill. (I'm not interested in live classes, so this works for me). Plus I can watch movies or shows from any app I want since I added an actual TV and I'm not stuck using built in proprietary apps on a screen attached to the treadmill.

Exactly what we were looking for! The guys who delivered and installed were great, too.

Broke less than a year, warranty was good for one year

I really love this treadmill. I had one that was more expensive but didn’t bring it in a long distance move and was regretful. This one surprised me in the best ways. It was fairly quick to assemble with two people, I enjoy all the options and the app is a bonus with peaceful and scenic landscapes. It’s not loud and the built in fan works well. I haven’t moved it around so can’t attest to that. However, I think it was a great value for the price! (I purchased it on sale).

Been using the treadmill now for nearly 4 months for walking, jogging, and running and it's in great condition. Only hangups are how abrupt the treadmill will stop when the workout ends - it's sudden but not something that's difficult to adjust to. The programmable features leave a bit to be desired. If I setup a workout with a max speed, the treadmill just goes directly for the max speed instead of using that as an upper limit. Honestly, I mainly use my phone to track progress, so this can also be a non-issue.

It is a great treadmill. It is both sturdy and safe. I love the speed controls. It is easy to use. Best of all it is quiet. Best Buy is the best place to buy this. With Total Tech, they delivered it, assembled and took our old Treadmill away. It doesn't much easier than this. Also like that it comes with no subscription service.

This treadmill is exactly what I wanted and it works great. I wanted something without the need to subscribe to an exercise program. I’m able to set my own speed and incline and there are some programmed ones that are available too. There’s a place to put my iPad to watch streaming programs while exercising. I highly recommend it if you want a treadmill that’s easy to use.

Great treadmill overall. Have used it for the last 2 months. Very easy to set up, under 40 mins. Controls are easy to understand and operate. Very good quality, and machine is quiet. Only thing I wish it would have is Bluetooth connection for audio. I would recommend to friends and family.

It works well. Less storage space then my old Pro Form for putting water bottles, weights, etc but I've managed. Seems sturdy. When they installed it a screw was stripped. They said I would receive a replacement treadmill but I'm still waiting a month later.

Easy to setup and use, good initial quality, but pricey.. let's see how it holds up after a few months of pounding ;)

Fits all my needs. Quiet, size, features, etc. Just the right size for my workout area. Easy to fold, takes up just the right space I need.

Nice compact treadmill, allows a good incline and variable speed. Basic but has everything I need without too many too fancy features. Very easy set up.

Thisnis a great treadmill! Very user friendly and the best part is that it inclines automatically! Thank you Best Buy!!

The 810 Treadmill does everything as expected. Easy to use and no problems with it.

It has everything I need in a treadmill for a good workout, and is easy to use my new tread

Great treadmill easy to setup and has a fan and audio interface

Nice product. Easy to set up., very quiet. Can't wait to use it again.

I purchased the Schwinn 810 treadmill from Best Buy in January 2024, thinking I was investing in a reliable product from a reputable retailer. Instead, I got a faulty machine, an error-prone product, and a customer service nightmare that neither Best Buy nor Schwinn will take responsibility for. Product Failure – E1 Error & No Fix Before the one-year manufacturer warranty expired, my treadmill started displaying an E1 error within 8 seconds of startup, making it completely unusable. After multiple calls and emails with both Best Buy and Schwinn, I received nothing but excuses, delays, and blatant negligence. Best Buy’s Disgraceful Handling Best Buy refuses to refund me despite selling me a defective product. They keep redirecting me to Schwinn, even though they profited from the sale. Their lack of support proves they do not stand behind the products they sell. Schwinn’s Broken Promises Schwinn initially claimed they would send a technician because I was within the warranty window—but no one ever showed up. Then, they said it would take two months to get parts, but based on their incompetence so far, I highly doubt I will ever receive them. This has been an exhausting, frustrating, and infuriating experience where both companies refuse to take accountability. Best Buy won't refund me, and Schwinn won’t fix their defective machine. I wasted hundreds of dollars on a treadmill that barely lasted a few months. Final Verdict: AVOID AT ALL COSTS Schwinn sells defective products and provides no real warranty service. Best Buy refuses to take responsibility for what they sell. Your hard-earned money is better spent elsewhere. Unless you enjoy throwing money away and arguing with customer service for months, stay far away from the Schwinn 810 treadmill and reconsider shopping at Best Buy altogether. BUYER BEWARE – LEARN FROM MY MISTAKE!