Segway E2 Pro Electric Scooter Efficient Commuter Scooter w/ 21.7 Mile Range, 18.6 MPH Speed & Apple Find My Integration Black AA.05.14.05.0001

Customer Ratings & Reviews

Top Mentions

Customers are saying

Customers love the overall performance and impressive speed of this product, which consistently meets user expectations. Many users also appreciate its excellent battery life and the convenience of its portable, foldable design. While the integrated lights and range are frequently praised, some users noted that the lack of suspension and the unit's weight can be minor drawbacks during transport.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1-20 of 337 reviews

Rated 4 out of 5 stars
Segway E2 Pro: Reliable Ride, Heavyweight Champ
AuAu Posted 1 year ago
So, I've been testing out the Segway E2 Pro scooter, and I wanted to share my thoughts. Overall, I'm really impressed! It zoomed up hills like a champ, way better than I expected for a scooter its size. The speed is perfect- it's fast enough to be fun for older kids and teens, but also practical for grown-ups like me to get around. It's been super reliable, I haven't had a single problem getting where I need to go. However, there's one big thing to keep in mind: this scooter is *heavy*. Seriously, it's a workout just carrying it around. If you've got a place to easily store it and you're pretty strong, it's not a huge deal. But if you're thinking of lugging it up and down stairs or onto public transport, you might want to think twice. It's definitely worth going to a shop and trying to lift it yourself before you buy it, just to make sure you're comfortable with the weight.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Customer,

Thank you for sharing such a thoughtful and detailed review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear it’s been reliable, powerful on hills, and versatile enough for both teens and adults to enjoy. Your feedback about the speed and practicality really highlights what makes this model special.

We also appreciate your honest note about the scooter’s weight. It’s true that the E2 Pro is built with durability and performance in mind, which can make it heavier than smaller models. Your suggestion to test lifting it in person before purchase is excellent advice for future riders, and we’re glad you shared it.

If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great Scooter!
KyleKingoftheScooter Posted 8 months ago
This is really an incredible scooter. I've never owned an electric scooter before and this is my first one. I'm 38 years old and I bought this solely because I wanted a toy to scoot around the neighborhood. I don't think I'll ever use this to commute to work or to go to the grocery store but dang it. It's a real good time. The swag lights make me the heart throb of all the mommies in the neighborhood. It's got a nice bell to ding at small children as you drive-by. It's a little heavy, but I don't think a lightweight is really what you want with something like this. It feels like it goes very fast. I rarely drive it in sport mode just because I like the vibe of the drive mode. The battery feels like it lasts a ridiculously long amount of time. I play on this thing often, and I feel like my legs get tired from standing before the battery dies. The handlebars feel very beefy, which I think you definitely want. The brake stops it when you want it to. Overall, I think this is a great scooter. It feels like it goes fast and lasts a long time. I would definitely buy this again.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 8 months ago
Hi KyleKingoftheScooter - with this review, you have earned King status in our book! Thank you very much.
Rated 5 out of 5 stars
Very fun, well made scooters!
Brian Posted 2 months ago
Bought this for my kid for his birthday, paid $419 on sale and it is absolutely worth it. The segway scooters are built really well and they feel well made. He's got over 100 miles on his scooter so far and its been great. It charges in about 4 or 5 hours and you can ride probably 5 or 6 hours and still have battery left. This scooter has the LED lights underneath that are pretty cool at night and also has headlight and tail light. Another thing, if you purchase the best buy membership like we did you get the 2 year protection plan for free on your scooter.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 month ago
Dear Brian,

Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re thrilled to hear that your son has enjoyed his birthday gift and already put over 100 miles on it! It’s wonderful to know the scooter has lived up to expectations with reliable battery life, quick charging, and fun features like the LED lights, headlight, and tail light that make riding both safe and exciting — especially at night.

We’re also glad you found great value with the Best Buy membership, which included the 2‑year protection plan. That peace of mind, combined with the scooter’s build quality, makes for an excellent experience.

Your feedback highlights exactly what makes the E2 Pro special — durability, smart features, and dependable performance for everyday use.

If you have any questions or need assistance with your E2 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
It’s a great scooter.
Tobyknows Posted 11 months ago
This scooter is fantastic! It really picks up speed in Sport mode, but you can also dial it down if you’d rather take in the scenery during your ride. The lights give it a stylish touch, and the battery life has been impressive for my needs, especially since I use it for commuting from a garage parking. Overall, I haven’t encountered any issues with it at all.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Toby,

Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you find it fantastic, with impressive speed in Sport mode and the flexibility to slow down and enjoy the scenery when you want. It’s great to know the stylish lights, strong battery life, and smooth commuting experience have all met your needs—especially for garage-to-destination rides. Your feedback perfectly captures the versatility and reliability of the E2 Pro.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
MY SCOOTER BUDDY
ZarahS Posted 8 months ago
My scooter is very efficient. Long life battery and reliable. Easy to navigate. It makes my travel to work or anywhere very convenient.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Zarah,

Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it efficient, reliable, and easy to navigate. It’s wonderful that the long‑life battery and convenient design have made your daily travel to work and beyond so much easier. Your feedback highlights exactly the kind of dependable performance we aim to deliver.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
E2 pro Segway scooter
CAMILA Posted 2 months ago
I've purchased 2 for a little over a month now. Definitely worth the price, a very sturdy and robust scooter. Battery lasts a long while if kept on drive or eco. I've often called it the cheapest expensive scooter. However I don't love the push to start feature, but I guess it can be seen as a safety feature due to not many other scooters having it. Overall if you have the money don't think twice about it.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 month ago
Dear CAMILA,

Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you’ve purchased two and find them sturdy, robust, and well worth the price. It’s great to know the battery life has been reliable in Drive and Eco modes, and we appreciate your clever description of it as the “cheapest expensive scooter.”

We also note your feedback about the push‑to‑start feature. While it can feel inconvenient at first, you’re right that it’s designed as a safety measure to prevent unintended acceleration. Your perspective helps us understand how riders experience these features in real life, and we’ll share your comments with our product team.

If you have any questions or need assistance with your E2 Pro scooters, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Electric Scooter
Rio38 Posted 4 months ago
Bought it for my 17yo son and he loves it. He has been using it for a year now without any issues. It gets up to about 27MPH with him weighing about 160 pounds. Glad I went with this brand.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 4 months ago
Dear Rio,

Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re thrilled to hear that your son has been enjoying it for a year without any issues, and that it continues to deliver smooth acceleration, impressive speed, and reliable performance. It’s wonderful to know the scooter has met your expectations and reinforced your confidence in choosing Segway.

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Best ekickscooter made!
Kevinleeis6foot3 Posted 1 year ago
At first, I thought 15.5mph max speed was silly, but I underestimated the importance of stability at speed. The E2 Pro gives you that confidence with its sturdy construction and with ESC built-in. The cruise feature is a must! And the lighting is superb at night. I paid $400 for mine at BestBuy on sale 3/30/25 and have 280 commuting miles to the bus stop. It's fun, safe, and a great value.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 year ago
Hi Kevin, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Love my scooter
ChristinaE Posted 5 months ago
Love it!! Super quick,and battery lasts,as long as you aren't in the sport mode the whole time!
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 4 months ago
Dear Christina,

Thank you for sharing your review on the Segway - E2 Pro Electric Scooter w/21.7 miles Max Operating Range & 18.6 mph Max Speed - Black. We’re delighted to hear that you love it and that the scooter’s quick performance and battery life are meeting your expectations. It’s great to know you’re enjoying the ride, especially when balancing speed with battery efficiency outside of sport mode.

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
E2 Scooter
Great Posted 1 year ago
Great quality, easy to drive , leg range of battery is excellent
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 year ago
Hi, We're so glad to hear that you're loving your E2 Pro. It's a really fun ride! We hope it's the beginning of many great memories and happy riding!
Rated 5 out of 5 stars
Family fun
Plittles Posted 11 months ago
I bought four of these for my family and it’s been nonstop riding since the day we brought them home from the store. We ride these scooters all around downtown San Antonio. The speed and range is perfect.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 9 months ago
Hi Plittles - you are definitely a Segway VIP! Appreciate your support...
Rated 5 out of 5 stars
Product service review
LeonardH Posted 9 months ago
The product works extremely well and is super easy to use. I would definitely recommend this to anyone who does not have a car or cannot afford a car.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 9 months ago
Hi LeonardH - thank you for your review! Yes, we love our product too =) Much appreciated.
Rated 5 out of 5 stars
Solid entry level repairable electric scooter
Khalil Posted 8 months ago
Very sturdy and good build quality. Smooth ride due to the way tires are on paved roads, not for off roads or muddy water roads. Dirt roads with solid ground is still drivable. Top speed after firmware update via app is 19mph, when the battery is around 20%, it slows down to 15-16mph. I bought this because ninebot has a good ecosystem for spare parts, if something goes wrong, those parts can be repaired rather than buying whole another electric scooter.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 8 months ago
Hi Khalil - thank you for your review and comments. We are big fans of the E2 Pro, and yes, if you have questions... we are here to help!
Rated 4 out of 5 stars
Good Acquisition
JimQ Posted 5 months ago
Works great, an excellent ride to enjoy with kids. Very easy to operate.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 5 months ago
Dear Jim,

Thank you for your 4‑star review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it works great for you and provides an excellent ride to enjoy with your kids. It’s wonderful to know you find it very easy to operate, making your experience both fun and convenient.

If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Fantastic
ArisleydaC Posted 8 months ago
All good with my scooter , is very good , I’m going to work every day , the battery is good but no for do delivery.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Customer,

Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear that it’s serving you well for your daily commute and that the battery performance meets your needs for regular travel. Your note about the battery not being ideal for delivery use is very helpful feedback, as it highlights the scooter’s strengths for commuting while pointing out its limitations for heavier, extended usage.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Excellent size
ANTUANEC Posted 1 month ago
I like the speed, led lights, fast charging, good brake
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 month ago
Dear Antuanec,

Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you enjoy its speed, LED lights, fast charging, and reliable braking system. It’s wonderful to know the scooter’s size and features have met your expectations and provided a smooth, efficient commuting experience.

Your feedback highlights exactly what makes the E2 Pro stand out — compact design, dependable performance, and thoughtful features that make everyday rides both safe and enjoyable.

If you ever need assistance with your E2 Pro or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Skating with my wife.
JEFFF Posted 1 year ago
This is a great product for me and my wife to go out to parks and down the trails and go scooting together. We have a lot of fun and have even went to Garfield memorial to ride around the cemetery on a date night. This scooter is the perfect size for my wife. And with an average speed of 12 to 15 miles an hour, she feels safe on it. Along with good breaks and ground effects lighting
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Customer,

Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear how much fun you and your wife are having riding together in parks and on trails — that’s exactly the kind of enjoyment we hope to bring to our riders. It’s wonderful to know the scooter feels like the perfect size for her, and that features like the safe average speed, reliable brakes, and ground effects lighting add to the confidence and fun of your outings.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Get this scooter
AngelE Posted 1 year ago
Fast, Very Reliable. Battery life took 5 days to re charge. Save me a lot of gas money
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 year ago
Hi Angel, We're so glad to hear that you're enjoying your E2 Pro. It's a really fun ride and it will definitely save you a lot of gas money. Keep on adventuring!
Rated 5 out of 5 stars
It is great
DanielV Posted 3 months ago
Fulfill its purspose. I am satisfy with my purchase.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 month ago
Dear Daniel,

Thank you for sharing your review on the Segway E2 Pro Electric Scooter. We’re delighted to hear that it fulfills its purpose and that you’re satisfied with your purchase. Your feedback means a lot to us, and we’re thrilled the E2 Pro has provided you with a reliable and enjoyable commuting experience.

If you have any questions or need assistance with your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
The best scooter you can get for the money
JustinJ Posted 7 months ago
It’s worth the extra money the ride is really smooth it’s fast brakes work great the tires feel smooth over bumps I’m very happy I went with this one
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 7 months ago
Dear JustinJ,

We’re thrilled to hear your 5‑star review of the Segway E2 Pro Electric Scooter! It’s great to know you’re enjoying the smooth ride, reliable brakes, and how well the tires handle bumps. We’re glad you feel it was worth the investment and that you’re happy with your choice.

If you ever need assistance or have questions, please feel free to reach out at technicalsupport@segway.com.