Segway E3 Pro Electric Scooter Lightweight Commuter Scooter w/ 34 Mile Range, 20 MPH Speed & 256 Color RGB Ambient Lights Black AA.05.19.02.0002

Customer Ratings & Reviews

Top Mentions

Customers are saying

Customers are delighted by the overall performance and aesthetic appeal of this product. Users frequently praise its impressive speed and reliable battery life, which easily supports their daily needs. While the weight is noted by some, the only significant drawback mentioned is a desire for an extended travel range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1-20 of 68 reviews

Rated 5 out of 5 stars
Best Scooter for kid and Teenagers
This is the Best Scooter for kids, teenagers and adults. 20 mph is good enough. Super light and it looks great.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 9 months ago
Hi Dominicruz - thank you for the review! We agree... the E3 pro is the BEST scooter... We hope you and the kids enjoy it!
Rated 5 out of 5 stars
Great alternative for commute
CharchitS Posted 7 months ago
Extremely easy to ride and I get 12 miles of range on sport mode. I have a lot of fun riding in commute and save a ton of money. I have already saved money in less than 4 months. Highly recommended for commutes of less than 6 miles. In sport mode you will only be able to go 12 miles total. Easy to fold and fits in the back of a car, with some adjustments.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 7 months ago
Dear CharchitS,

Thank you for sharing your feedback on the Segway E3 Pro Electric Scooter. We’re delighted to hear that it’s been an excellent alternative for your commute—easy to ride, fun, and cost‑saving. It’s great to know you’ve already seen savings in just a few months and that the scooter’s foldability makes it convenient to transport in your car.

Your detailed notes on range in sport mode and commute suitability are very helpful for other riders considering this model. If you ever need assistance or have questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scooter looks so nice
djones Posted 7 months ago
I love how it looks and how it’s smooth with acceleration not jerky at all! It’s well build built and has apple find my which is nice. Only down side is the box came in rough and the customer support of ninebot is not the greatest!
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 7 months ago
Dear djones,

Thank you for sharing your review of the Segway E3 Pro Electric Scooter. We’re delighted to hear that you love its design, smooth acceleration, and well‑built quality, as well as the convenience of Apple Find My integration. Your feedback about the packaging and customer support is very valuable, and we’ll make sure it’s shared with the appropriate teams to improve the overall experience.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Good but bit unsafe
RITKK Posted 2 months ago
Built quality is great but I was expecting it to have much more range. And also bit unsafe I feel
No, I would not recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 2 months ago
Dear RITKK,

Thank you for sharing your review on the Segway E3 Pro Electric Scooter. We’re glad to hear you found the build quality to be great, but we’re sorry to learn that the range didn’t meet your expectations and that you felt it was a bit unsafe. We understand how important both reliability and safety are for daily commuting, and your feedback helps us identify areas where riders may need more confidence in their scooter.

Please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team can assist with range optimization tips, safety guidance, and ensure your scooter is performing as intended.

We appreciate you bringing this to our attention and value your input as it helps us improve rider experience.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Really nice scooter
JESS Posted 6 days ago
We bought this scooter for my 14 year old child, who used it to commute back and forth to school. It’s a fantastic scooter. I like the turn signal features, the bright front light, and the colorful lights on the bottom. It can reach speeds up to 20 mph, and the battery lasts almost a week, which is enough to get to and from where they need to go. Highly recommended!
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 4 days ago
Dear Jess,

Thank you for sharing your review on the Segway E3 Pro Electric Scooter. We are fantastic to hear that the scooter is working out so well for your 14-year-old's school commute, and that you highly recommend it. It is great to know you appreciate the safety features like the turn signals and bright front light, as well as the colorful bottom lights, 20 mph speed, and the week-long battery life.

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 3 out of 5 stars
Go with the next level up
Mikeyfresh419 Posted 9 months ago
I bought this as a first time purchase of any sort of e-scooter, after using the rental scooters around my city. It's a great beginners scooter for recreation an possibly commuting- if you live in a flat area. Hills kill any kind of power you may have. I am a 175 lb male and my first two times i took this for a serious ride around my city- i ran out of battery after only going 10 miles. The only thing i could think of was hills. speaking of hills there weee multiple times, outside of running out of battery, that it was faster just to walk along side. Another awful design feature mechanism at which it folds. A real pain at the very least. Dangerous possibly. the latch that holds the handlebars to the boom of the scooter is so flimsy it did come unlatched when the handle bars moved and caused a bruise. it's not all bad. I really liked the dashboard though i wish it had a little more functionality. The turn signals are solid. My recommendation for an actual commuter scooter up for the task would be to look at dual motor models.
No, I would not recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 9 months ago
Hi Mikey, Thank you for taking the time to provide your feedback. At Segway-Ninebot we're committed to delivering high quality products and experience for our customers. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can solve you inquiries. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support.
Rated 4 out of 5 stars
Great scooter for the price
Allen Posted 6 months ago
This is a great scooter for the proce point. Good power. Good range. Lights are cool and functional. Turn signals, apple integration, guard modeyou get quite a bit for 550 Put over 100 miles on it and it is great. Safety gear. Already pit it down pretty hard. Helmet and body protection. I weigh 165. If you live someplace with alot of hills spend more money get more battery and power. For throwing in the trunk of your midsize car find parking and bang around town. Good deal.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 5 months ago
Dear Allen,

Thank you for your detailed review of the Segway E3 Pro Electric Scooter. We’re glad to hear you’re enjoying its power, range, and features like lights, turn signals, Apple integration, and Guard Mode. It’s great to know the scooter has already proven reliable over 100 miles of use and that you find it convenient for commuting and everyday travel.

We appreciate your feedback about performance on hills and your emphasis on safety gear — it’s always important to ride protected. Your insights are valuable for us and for other riders considering the E3 Pro.

If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
E scooter
ElijahZ Posted 5 months ago
I love this scooter, amazingly smooth, and sounds ao quiet and it goes so fast. I love everything about this.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 5 months ago
Dear Elijah,

Thank you for your 5‑star review of the Segway E3 Pro Electric Scooter. We’re thrilled to hear you love everything about it — from the smooth ride and quiet performance to the impressive speed. It’s wonderful to know the scooter is delivering such an enjoyable experience for you.

If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great comute scooter.
Masterclass77 Posted 4 months ago
The Ninebot E3 Pro is a well-rounded electric scooter that delivers a smooth, reliable ride for everyday commuting. Its dual suspension and 10-inch tires make bumps barely noticeable, while the lightweight, foldable design keeps it super practical for city use. With a top speed of around 20 mph and up to 34 miles of range, it strikes a great balance between performance and efficiency.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 4 months ago
Dear Customer,

Thank you for sharing your review on the Segway Ninebot E3 Pro Electric Scooter. We’re delighted to hear that it delivers a smooth and reliable ride for your daily commute, with dual suspension and 10‑inch tires making bumps barely noticeable. It’s wonderful to know that the lightweight, foldable design adds convenience for city use, while the balance of speed and range meets your expectations for performance and efficiency.

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
My Perfect Ride!
RJC1107 Posted 2 months ago
my first segway scooter was the E2, used it for 3 yrs until it was stolen 4 months ago. Now I have the E3 Pro, I think this would last 5 yrs, and I can locate it using my iphone!
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 2 months ago
Dear Customer,

Thank you for sharing your review on the Segway E3 Pro Electric Scooter. We’re delighted to hear that you’re enjoying your new scooter and that the upgrades, including Apple Find My integration, have given you peace of mind after your previous E2 was stolen. It’s great to know you expect long‑lasting performance and reliability from the E3 Pro, and we’re thrilled it has become your perfect ride.

Your 5‑star feedback means a lot to us, and we’re glad Segway continues to be your trusted choice.

If you have any questions or need assistance with your E3 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
E3 Pro segway
Nald Posted 1 week ago
I like the product its very comfy when you’re riding it..
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 4 days ago
Dear Nald,

Thank you for sharing your review on the Segway E3 Pro Electric Scooter. We are so glad to hear that you like the product and find it very comfy when you are riding it.

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Expensive but durable
random Posted 2 months ago
This scooter is expensive for the speed and range but compared do other brand scooter, this one never broke down
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 2 months ago
Dear Customer,

Thank you for sharing your review on the Segway E3 Pro Electric Scooter. We’re glad to hear that you find it durable and reliable compared to other brands. While we understand your point about the price relative to speed and range, it’s great to know that the scooter’s consistent performance and dependability have made it worthwhile for you.

Your feedback highlights what makes the E3 Pro stand out — strong build quality, commuter‑friendly features, and long‑lasting durability that riders can count on.

If you have any questions or need assistance with your E3 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
My scotter
DarrelD Posted 7 months ago
Loved it one of the best scotter there is very fast
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 7 months ago
Dear DarrelD,

Thank you for sharing your review of the Segway E3 Pro Electric Scooter. We’re thrilled to hear that you loved it and consider it one of the best scooters, with impressive speed and performance. Your positive feedback means a lot to us.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway ninbot E3 Pro
Brad Posted 7 months ago
Bought for my teenager as a Christmas gift and she loves it. Bigger than i expected and able to hold up to 265lbs. She's only used it a couple times so as of right now it was a great purchase.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 7 months ago
Dear Brad,

Thank you for sharing your review of the Segway Ninebot E3 Pro Electric Scooter. We’re delighted to hear that your teenager loves it and that it has exceeded your expectations with its size, durability, and impressive weight capacity of up to 265 lbs. Your feedback highlights the scooter’s solid build and reliability, making it a great choice for families looking for a dependable ride.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
"Strikes the best balance between power,range
HITESHB Posted 2 months ago
Got it — sounds like you want either a template for leaving feedback about an e-scooter, or you want to know what the best feedback reviewers give is. Here are both: What the "best feedback" says about top e-scooters Segway E3 Pro - Most praised for most people Best feedback from users/reviewers: "Strikes the best balance between power, range and compactness" "Good value for what it offers at its price" Loved for: speed, ride quality, suspension, battery life, turn signals + Apple Find My d2c3306c
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 2 months ago
Dear Hitesh,

Thank you for sharing your review on the Segway E3 Pro Electric Scooter. We’re delighted to hear that you find it strikes the best balance between power, range, and compactness. It’s great to know you value its speed, ride quality, suspension, battery life, and the added convenience of turn signals and Apple Find My integration. Your 5‑star feedback means a lot, and we’re thrilled this scooter has met your commuting needs.

If you have any questions or need assistance with your E3 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Excellent
Scuttles Posted 1 month ago
These are perfect for in and around Alexandria, VA-D.C. area. We rode these from Old Town Alexandria all the way into D.C. National Mall area and back for the 4th of July without exhausting the battery. Very impressed. Very smooth ride, love the lights under the scooter, blinker is great, headlight is super bright, use the courtesy bell all the time to alert walkers. This is easy to fold and set in the trunk. We purchased this model to bring on the subway given its weight and ease of travel, but haven’t actually brought it on the subway. I would have no problem with taking public transportation with this as long as it’s not shoulder-to-shoulder busy. It’s also great if you’re a distance runner and want a family member to trail along your run with you. We’ve rented the Lime bikes many times and this is worth the money. Not disappointed with purchasing this for my husband and I for weekend adventures!
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 1 month ago
Dear Customer,

Thank you for sharing your review on the Segway E3 Pro Electric Scooter. We are thrilled to hear that the scooters were perfect for your 4th of July trip from Old Town Alexandria to the D.C. National Mall and back without running out of battery. We appreciate you highlighting the smooth ride, the ambient under-scooter lights, the blinker, the bright headlight, the courtesy bell, and how easy it is to fold into your trunk or use alongside a distance runner. It is wonderful to know that they have been a great investment for your weekend adventures!

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Total scooter
LeeMon Posted 1 month ago
This scooter checks all the boxes. Safety, speed, range, and ease to handle. I live in a hilly area of town and this scooter tackle these hills with ease without killing the battery. As long as I'm not going up a very steep hill, this scooter does the job. My only draw back in that the Find Your Gadget app is only made for iPhone users. Otherwise, I'm completely satisfied with this purchase.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 3 weeks ago
Dear LeeMon,

Thank you for sharing your review on the Segway E3 Pro Electric Scooter. We are delighted to hear that your scooter checks all the boxes for safety, speed, range, and handling, and that it tackles the hills in your area with ease. We have also noted your feedback regarding the Find My integration limitation for non-iPhone users.

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Lots of fun
LeslieM Posted 6 months ago
Only thing keeping me from 5 stars is there is no way you are getting 34 miles on this thing on a charge unless maybe you weigh 75 pounds, live in Florida, and have a tailwind. That being said, this is my first scooter and it fills my needs. I use it around town, about 4 miles round trip usually and it still has over 50% battery when I get home. I do have some hills and I weigh just under 200 pounds. It will do 20 mph in sport mode. It feels very stable and has a smooth ride for having 10" wheels.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 6 months ago
Dear Leslie,

Thank you for your thoughtful review of the Segway E3 Pro Electric Scooter with 20 mph Max Speed and 34 miles Max Range, Dual Suspension – Black purchased at BestBuy. We appreciate your detailed feedback and are glad to hear that your first scooter experience has been positive overall. It’s great to know you find it stable, smooth, and reliable for your 4‑mile round trips, even with hills and at just under 200 pounds.

We understand your point about the range varying depending on rider weight, terrain, and riding conditions. Your insights are valuable and help other riders set realistic expectations.

If you ever have questions or need assistance with your scooter, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
1st Electric Scooter
GustavoP Posted 2 months ago
Speed is great. Just wish it had more range. The features are a nice touch. Overall love it.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 2 months ago
Dear GustavoP,

Thank you for sharing your review on the Segway E3 Pro Electric Scooter. We’re delighted to hear that you love your first electric scooter and that the speed and features have impressed you. It’s wonderful to know the E3 Pro has provided a smooth and enjoyable riding experience overall.

We understand your wish for more range, and your feedback is valuable as it helps us continue improving our scooters to meet riders’ needs.

If you have any questions or need assistance with your E3 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Good Beginner Electric Scooter.
DiabeticDragon Posted 3 months ago
Very great for a first scooter. Really love it. The only thing I am not a fan of is the folding mechanism. It's a bit more complicated and strange then other scooters at the same price.
I would recommend this to a friend
Comment
Brand response from Official Segway Support
Posted 2 months ago
Dear Rider,

Thank you for sharing your review on the Segway E3 Pro Electric Scooter. We’re delighted to hear that it’s been a great first scooter for you and that you really love it. It’s wonderful to know the E3 Pro has provided a reliable and enjoyable riding experience.

We also appreciate your feedback on the folding mechanism. While the design aims to balance portability and durability, we understand that ease of use is important, and your input helps us identify areas for improvement.

Your experience highlights the strengths of the E3 Pro as a beginner scooter, and we’re glad it has met your expectations overall.

If you have any questions or need assistance with your E3 Pro, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team