Customer Ratings & Reviews
See more imagesSegway - S2 Self-Balancing Electric Scooter - Smart Personal Transporter, 21.7 Mile Range, 11.2 MPH Max Speed & BT Speaker - Black
- Model:
- AA.00.0012.78
- SKU:
- 6589098
Highly rated by customers for:
Customer reviews
Rating 4.7 out of 5 stars with 45 reviews
Top Mentions
- Rated 5 out of 5 stars
Life-Changing Fun, Surprisingly Practical
JamesC89 Posted
I purchased the Segway S2 Ninebot as a mix of fun and curiosity—and it quickly became part of my daily routine. Right out of the box, the build quality stood out. It feels solid, well-engineered, and confidence-inspiring, even for someone who had never used a self-balancing scooter before. The learning curve was short, and within minutes I felt stable and in control. Segway clearly nailed the balance technology. Performance-wise, it exceeded expectations. The speed is smooth and responsive without feeling unsafe, and the range is more than enough for errands, neighborhood rides, or just clearing your head after a long day. It handles pavement changes and small bumps far better than I anticipated. What truly surprised me is how useful it is. I now use it for quick trips, outdoor breaks, and even light commuting. It’s quiet, efficient, and genuinely enjoyable—one of those rare purchases that delivers both practicality and pure joy. If you’re on the fence, don’t be. This isn’t a gimmick or a toy—it’s a well-designed personal transport device from a brand that clearly knows what it’s doing. Easily one of the most satisfying tech purchases I’ve made in years. Highly recommended.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear James,
Thank you for sharing such a thoughtful and detailed review of the Segway S2 Ninebot Self-Balancing Scooter. We’re thrilled to hear that it has become part of your daily routine and that the build quality, balance technology, and performance exceeded your expectations. It’s wonderful to know that you’ve found it not only fun but also surprisingly practical for errands, commuting, and outdoor breaks.
Your feedback perfectly captures the scooter’s blend of engineering, safety, and enjoyment, and we’re honored that it stands out as one of your most satisfying tech purchases.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Segway S2
PunkinHead Posted
Awesome i love my purchase. I own the S1 also and the S2 has greatly improved on everything. Battery life is excellent and rider and user experience is done very well ! Best Buy texted and emailed me when it was ready for pick and received the item with no hassle they even offer to bring to my vehicle. Thank you Best Buy sale associates for great customer service.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Customer,
Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re thrilled to hear you love your purchase and that the improvements over the S1 — especially the excellent battery life and enhanced rider experience — stood out to you. It’s wonderful to know the pickup process at Best Buy was smooth and that their associates provided great customer service.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Segway
LuisV Posted
Great segway, I love it. My daughter was a bit scared of it but after she saw me riding it she loves it.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Luis,
Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re delighted to hear that you love it and that your daughter warmed up to it after seeing you ride — that’s such a great way to build confidence and make riding fun together. It’s wonderful to know the scooter is bringing enjoyment for both of you.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Segway
userjackc Posted
I bought 2 segways from Best Buy and at the same time. I bought 2 more from Amazon. The service from best buy was better than amazon thank you very much
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Customer,
Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re delighted to hear you purchased multiple scooters and that your experience with Best Buy’s service stood out positively compared to others. It’s wonderful knowing the buying process was smooth and satisfying for you.
If you ever have questions or need assistance with your scooters, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Sagewayninebots2 a great sageway
Duckygirl Posted
I love the sageway nineboy s2 but it clicks and we can’t get it to stop but anyway this is a really good veacle thanks for reading
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Customer,
Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re glad to hear you love the scooter and find it to be a really good vehicle. We appreciate your honest feedback about the clicking sound — while the scooter is designed for smooth operation, occasional noises can sometimes occur. If the clicking persists, our support team would be happy to help troubleshoot and ensure everything is working properly.
Please feel free to reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929) for assistance.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
What a great addition!
Murph Posted
My Segway S2 Ninebot is working great. I am using it to speed up my door to door calling for my sales work and it is even better than I hoped! I can cover more calls with less effort, especially on these hot days, and everyone is interested to see me coming. It has plenty of power and speed, and the recharge is easy. And it keeps me charged up too! Couldn’t be happier.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Murph,
Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re thrilled to hear it’s working great for you and even helping with your door‑to‑door sales work. It’s wonderful that you can cover more calls with less effort, especially on hot days, and that people are excited to see you arriving on your scooter. We’re glad you find the power, speed, and recharge process all meeting your expectations — and that it keeps you energized too!
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Fun to ride and actually practical.
Jeffrey Posted
I upgraded from a previous Segway Ninebot S to the new S2 mostly for the extended range, a true 20 miles now. It also has slightly larger tires than before now with an all terrain tread. It's also easily powerful enough to climb up and down hills and compact enough and light enough (30lbs) to take on public transportation. The speed could be better than 12mph but that is really my only meh... and that's minor considering the power and range. About 200 miles on it so far and it's been great!
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Jeffrey,
Thank you for sharing your detailed review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re thrilled to hear the upgrade from your previous model has been such a positive experience, especially with the extended range, larger all‑terrain tires, and the power to handle hills with ease. It’s great to know the scooter’s compact and lightweight design makes it practical for public transportation, and that you’ve already enjoyed about 200 miles of smooth riding.
We appreciate your note on speed — while 12 mph may feel modest, it’s encouraging to hear that the overall power and range have made the scooter a great fit for your needs.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
It’s actually easy to learn
OMARB Posted
I liked it so much it’s easy to learn and it so comfortable, the battery last me all day using it, and it’s not as slow as i thought i recommend
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Omar,
Thank you for sharing your review on the Segway Ninebot S2 Self-Balancing Electric Scooter. We are wonderful to hear that you found it easy to learn, comfortable to ride, and that the long-lasting battery life and speed exceeded your expectations!
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
"Its Like Standing, Only Faster..."
BRETTW Posted
I can't recommend the Segway Ninebot S2 enough. As someone who lives with a significant leg injury, I need a reliable and durable transportation device, and this Segway has exceeded all expectations. The battery life is fantastic, giving me peace of mind on long trips to the grocery store or when I'm running errands for Turo. The design is incredibly stable and intuitive, allowing for easy navigation through crowded areas. The controls are responsive, and the quality build gives me confidence on different terrains. It has significantly reduced the strain on my injured leg, allowing me to save my energy for essential tasks. From its compact design to its powerful performance, this device has a five-star rating in my book for its sheer practicality and reliability.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Brett,
Thank you for sharing your thoughtful review of the Segway Ninebot S2 Self-Balancing Scooter. We’re truly glad to hear how much it has exceeded your expectations and provided reliable support for your daily needs. It’s wonderful to know the scooter’s stability, responsive controls, and durable design have helped reduce strain on your leg while giving you confidence across different terrains. Your description of it being “like standing, only faster” perfectly captures the practicality and freedom it offers.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Big fun
TeamSlacker Posted
Lots of fun with the Segway S2. Bought it as a 'toy' but it's actually proved useful around the homestead. I'll chase around the yard picking up sticks, run down to the river with it with a fishing rod in one hand, buzz over to neighbors, etc. I never rode one before so I didn't even know if I could, but with the built in training program when you first fire it up, I caught on quickly. I goes as fast as I'd want to go. The speed limit option does lean you back pretty quick when you get going too fast, almost fast enough to make you crash. But you do get used to the max speed fairly quickly and learn not to approach that limit too quickly. Very stable at speed on hard surfaces like asphalt and concrete but it also rides well on packed gravel. The built in bluetooth speakers don't sound the best, but they are perfectly useable. The aftermarket kickstand is almost a must have, wish it came with one from the factory.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear TeamSlacker,
Thank you for another fantastic 5-star review, this time for the Segway S2 Self-Balancing Electric Scooter! We love hearing how useful it has become around your homestead, from picking up sticks in the yard to taking it down to the river for fishing. It is great to know that our built-in training program helped you catch on quickly as a first-time rider, and that you find it highly stable on hard surfaces and packed gravel.
We also appreciate your helpful feedback regarding the speed limit lean-back behavior, the built-in Bluetooth speaker quality, and your suggestion for a factory-included kickstand. Sharing your real-world experience helps us understand how our products perform in everyday backyard use and guides our teams on future enhancements.
If you ever need assistance or have questions about your transporter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team is always here to help.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
I wish they weren’t sold out
MARKD Posted
I bought this after learning on a friend’s Segway, which I immediately fell in love with. The only complaint I have with this product is it makes you go through a beginner phase, not allowing you to get used to the true “turn sensitivity” Big fan of this product - I have taught more people how to use it and it has helped someone of the elderly get around without walking in pain
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear MARKD,
Thank you for sharing your review on the Segway S2 Self‑Balancing Electric Scooter. We’re delighted to hear that you fell in love with it after trying your friend’s Segway and that it has become such a valuable part of your daily life. It’s wonderful to know you’ve been able to teach others how to use it and even help an elderly person get around more comfortably without pain.
We appreciate your feedback about the beginner phase and turn sensitivity — this design is intended to help riders build confidence safely, but we understand your perspective and value your input.
Your enthusiasm and support for the S2 mean a lot to us, and we’re thrilled that it has made such a positive impact.
If you have any questions or need assistance with your S2, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Great new Segway
LuisS Posted
Amazing upgrade, way lighter and with the range of the previous model
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear LuisS,
Thank you for sharing your feedback on the Segway S2 Ninebot Self-Balancing Scooter. We’re delighted to hear that you find it an amazing upgrade — lighter in design while still maintaining the impressive range of the previous model. It’s wonderful to know the scooter has met your expectations for both performance and convenience.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Segway
SHADEK Posted
Very good for d2d sales, holds a charge for the whole day.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Shadek,
Thank you for sharing your review on the Segway S2 Self-Balancing Electric Scooter. We are glad to hear that it works very well for your day-to-day sales work and that the battery reliably holds a charge for your entire workday.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
So much fun!
MIRANDAB Posted
I bought the nine bolt for my teenage daughters to help with the barn chores. I need to get another one! They love riding on it, they walk the horses, they walk the dogs, without a fight! It rides over grass, over gravel, over dirt and up and down hills Highly recommend!
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Miranda,
Thank you for sharing your review on the Segway S2 Self‑Balancing Electric Scooter. We’re thrilled to hear that your teenage daughters love riding it and that it’s helping with barn chores, walking horses, and even walking the dogs without any fuss. It’s wonderful to know the scooter’s versatility across grass, gravel, dirt, and hills has made such a positive impact on your daily routine.
Your feedback highlights exactly what makes the S2 stand out — durable build, smooth self‑balancing technology, and practical performance that brings both fun and functionality to everyday life.
If you ever need assistance with your S2 or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Segway ninebot
AlishaT Posted
I had one of these years ago and I absolutely loved it I rode it until I wore it out. I decided to buy another one and I love it just the same. I'm 60 years old and it's perfect for young and older folks.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear AlishaT,
Thank you for sharing your wonderful feedback on the Segway S2 Ninebot Self‑Balancing Scooter. We’re delighted to hear that you loved your first one so much that you decided to purchase another, and that it continues to bring you joy. It’s great to know the scooter works perfectly for both younger and older riders alike.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Fun on 2 wheels.
RyanM Posted
My 11 year old loves this. Zips all around the house for now due to the weather. But, even in the house, item is very quiet and after a couple days my son looks like he was born with whells instead of legs.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Ryan,
Thank you for sharing your feedback on the Segway S2 Ninebot Self-Balancing Scooter. We’re delighted to hear that your 11‑year‑old is having so much fun zipping around the house, and that the scooter’s quiet performance makes it enjoyable indoors despite the weather. It’s wonderful to know he’s already riding with such ease and confidence!
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
9 year old loves!
AshleyM Posted
My 9 year old daughter loves riding her Segway! She barrel races and these have become huge in the rodeo world! It has been a great purchase! You must follow the training video before it will let you go full speed.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Thank you for your review! It’s fantastic to hear that your daughter is enjoying her Segway Ninebot S2 and that it’s becoming popular in the rodeo world! If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
- Rated 5 out of 5 stars
We live Best Buy!!
AlexP Posted
Every time I buy something from Best Buy the name fits, it’s the Best Buy. This product has far exceeded my expectations it’s been so much more fun than I imagined. There was a couple difficulties getting the product ordered but the associates at the store did an amazing job helping me get everything taken care of and made it super easy and seamless.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Hi Alex, We're so glad to hear that you're loving your S2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!
- Rated 5 out of 5 stars
Anjan Neupane
AnjanN Posted
I bought for my daughter's Christmas present. She loved this and enjoying. She already show to her all friends they also tried it every one loved it.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Anjan,
Thank you for sharing your review of the Segway S2 Ninebot Self‑Balancing Scooter. We’re delighted to hear that your daughter loved it as a Christmas present and that her friends also enjoyed trying it out. It’s wonderful to know the scooter has brought so much joy and excitement.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Instead of walking fly
GAELG Posted
This was an investment for me, I love it. If you have kids or teens get them this fun toy!!
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear GAELG,
Thank you for sharing your review on the Segway Ninebot S2 Self-Balancing Electric Scooter. We are thrilled to hear that you love your investment and that you highly recommend this fun transporter for kids and teens!
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team