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Student Posted
Broke after second use and unable to return or get money back. Working on the Warranty that's supposed to come with it but might be a long start to a summer. Worked great to start and battery on eco mode with manual push power doesn't last very long (I have less than 1/4 acre lot)
Posted
Hi there,
We are incredibly sorry to hear your new mower broke down after just the second use, and that the battery didn't meet expectations. That is definitely not the experience we want you to have, and we want to make it right immediately.
Our warranty is there to protect you from exactly this. Please reach out to our team directly at senix.support@yatusa.com so we can expedite your warranty claim.
Best regards,
SENIX Support