Customer Ratings & Reviews

This chair looks nice - it's black - and not overly huge and bulky. I find it very comfortable and sturdy. I am a fairly heavy person, so the weight it supports was important to me. I love the way it sits me up straight. You can also loosen the tension so the back leans or rocks back if you wish. The arms are cushioned and feel really good. I love the way the height of the seat is easily adjusted - my husband likes it lower than I do. The seat and back cushioning is nice. The only thing I would like better is if the seat were just a bit deeper from front to back - that would help with leg support. But it's still comfy, and the front of the seat is well cushioned and gently slopes down so my circulation doesn't get cut off. Glad we purchased it.

Very comfortable chair. Assembly took around an hour, and wasn't too difficult. Looks good too. Held up well to use, but I'm only a month invested.

The chair itself is comfortable and easily put together. The only issue I have is that it took over a month to ship. I placed my order on June 2nd so I could give it to my dad for Father's day as the expected arrival date was June 15th. Father's day came and went and I contacted Best Buy several times to get a more accurate shipping date, or to cancel the order. I was told I could not cancel the order as it was already processed. It finally shipped on July 14th. Needless to say I was less than thrilled at how long it took to arrive, but the chair is as you'd expect.

Chair was easily assembled and instructions were easy to follow. No issues with any of the parts, as all worked properly and fit. Comfortable to use

My Serta-5-pointed leather chair is very comfortable and sturdy. And the price was very reasonable.

Best computer chair I have ever purchased, very comfortable, would suggest.

very nice an comfy. easy to assemble, packaged well.

I haven’t had this item for a year yet, and the arms are falling apart! The leather is peeling and falling off! This chair is not made with materials or craftsmanship.

Love the chair! great quality! Fast shipping! !!!

Perfect chair for my vomputer table. I'm relaxed and can lean my arms comfortably and still focus

The best way to describe this item is a dining chair on casters. It can hardly be adjusted, the elevation adjustment is erratic and barely moves, and there is no back adjustment at all. If you are around 6ft tall you will also slowly slide off the chair due to the slanted design.

Terrible Chair. The back was always tilted too much and it kept getting worse until I could no longer use the chair. It lasted on a year and a half.

I, absolutely, love my Serta Executive Chair. It is the most comfortable office chair that I have ever owned and I have owned a lot of chairs! The leather is beautiful, the beige color is perfect, and the quality for the price is just great. I could not be any happier with my purchase and I, highly, recommend this Serta Executive Chair!