Customer Ratings & Reviews
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Rating 3.6 out of 5 stars with 14 reviews
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- Rated 3 out of 5 stars
Decent, not great.
Jacob Posted
[Employee of bestbuy] I purchased this to use as a couch under a loft bed that I built, and it was good for a while, but started to develop a few problems. From the get-go, the other reviews that stated there was a bar that was bulging down the middle of the futon is very uncomfortable. I didn’t plan on using it as a bed very often so I didn’t mind it. It also sat very low to the ground, so I put a couple of 2x4s underneath each leg. It was decent for about a week, but then it started creaking really bad when you sat down, got up, or even moved slightly. Not built to last unfortunately. If you’re using this as a couch or futon in a spare bedroom, it would be fine as long as you have a hefty mattress cover, but for everyday use, I would not recommend.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Sofa Bed
Vikings Posted
Easy to set up, light weight just right for my living room also affordable.
I would recommend this to a friend - Rated 4 out of 5 stars
Futon review
Tyler Posted
Good couch and was easy to assemble just not the most comfortable.
I would recommend this to a friend - Rated 5 out of 5 stars
Sofa
JuanM Posted
So cute and light, comfortable and very nice You can put anywhere
I would recommend this to a friend - Rated 4 out of 5 stars
Superb
Lyssa Posted
Everyrhing and more for my new place. And the easiest to put together by far!
I would recommend this to a friend - Rated 4 out of 5 stars
Not bad
Great Posted
If you need something temporary and on the cheap side this would be the perfect match.
I would recommend this to a friend - Rated 1 out of 5 stars
Small and cheap
K999 Posted
Have had it for about a month and already is unraveling and I have kept covers over it. Very poor quality and is meant for children do not buy if you are over 5ft tall.
No, I would not recommend this to a friendBrand response from Serta Team
Posted
Hi there, thank you so much for taking the time to review your sofa, your feedback is very important to us. We are sorry to hear that the sofa is not providing you with the quality experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
- Rated 5 out of 5 stars
ushion and fabric is very convenient comfortable
I have bought this sofa for my home theater ,and its seems cushion and fabric is very convenient comfortable, even price's also very reasonable and good to go
I would recommend this to a friend - Rated 5 out of 5 stars
Sofa couch 5 star
Maxxx Posted
Great sofa bed i love it 2 years later still very comfortable
I would recommend this to a friend - Rated 5 out of 5 stars
Exactly what I was looking for!
Wendi Posted
Perfect size! I put a matress toppper on it when my friends sleep over!
I would recommend this to a friend - Rated 5 out of 5 stars
Gift
Awww Posted
Was a gift to my wife for her She shed. She don't leave the room. Lol
I would recommend this to a friend - Rated 1 out of 5 stars
Futon
Alex Posted
Very uncomfortable despite placing a mattress topper
No, I would not recommend this to a friendBrand response from Serta Team
Posted
Hi Alex. We're sorry to hear that you're not finding the Serta Cali Sofa comfortable. This product is manufactured by our licensed partner Lifestyle Solutions and they can assist you further. Please reach out to Lifestyle Solutions at 877-693-8866. Thank you!
- Rated 2 out of 5 stars
Nice quality but NOT A FULL
Anthony Posted
The description says it lowers into a full size bed but it is barely a twin. My feet hang off the end and I am only 5’4”.
No, I would not recommend this to a friendThis review is from Serta - Cali Convertible Sofa - Java
Brand response from Serta Team
Posted
Hi Anthony. We are sorry that the Serta Cali Convertible Sofa has not met your expectations. This product is manufactured by our licensed partner Lifestyle Solutions and they can assist you further. Please reach out to Lifestyle Solutions at 877-693-8866. Thank you!
- Rated 2 out of 5 stars
Convertible sofa
Michelle Posted
Its not very comfortable its hard. You have to have a mattress topper to sleep comfortable .
No, I would not recommend this to a friendThis review is from Serta - Cali Convertible Sofa - Java
Brand response from Serta Team
Posted
Hi there! We are sorry that the Serta Cali Convertible Sofa has not met your expectations. This product is manufactured by our licensed partner Lifestyle Solutions and they can assist you further. Please reach out to Lifestyle Solutions at 877-693-8866. Thank you!