
Rating 4.4 out of 5 stars with 129 reviews
4.4- Cleaning Performance (35)
- Navigation (16)
- Ease of use (14)
- Mapping (13)
- Battery Life (7)
- App (6)
- WiFi Connectivity (6)
- Object Detection (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
R2Clean2 our new house droid
[Employee of bestbuy] As a father of 2 (3 if you count my elderly parent with dementia) with 2 long hair cats this robot is amazing. You set up the app after charging it and it does a scan of the house and then you can either manually tell it to clean specific rooms or set a schedule and it will just work its magic while you are gone for the day. With long hair pets you do need to remove the bottom roller every 1-2 weeks to take out the ring of fluff but it is well worth the purchase and it takes away one of my chores earning me a small amount of time that would have been spent on my adulting list.
Posted by Entropy
- Rated 2 out of 5 stars
Wouldn’t recommend unless you get it on a big sale
When it works it’s great but it’s constantly stopping due to thinking it’s hit an obstacle or on uneven ground. It also constantly shows as disconnected from the internet so I’m unable to use the app to control it and mostly have to just press clean manually and hope it makes it way all over the house. It also will typically end up in random places that I wouldn’t even need or want cleaned and then majority of the house doesn’t get cleaned. I got it on Black Friday during a big sale so for that reason I’m keeping it but I would absolutely never have paid original price (I believe like $300+).
Posted by AlyssaL
- Rated 5 out of 5 stars
Kitty Car
Love the little vacuum! Even the cat loved it and rode it around like a little car.
- Rated 5 out of 5 stars
Good option
It is an excellent option for robot cleaning, easy and useful.
Posted by Martin
- Rated 5 out of 5 stars
Fantastic Robot Vac!
After our first robot vac experience (Bobsweep model, which was quickly returned), I was not sure what to expect. However, based on previous Shark product experience, we decided to give this one a try. I am certainly glad that we did! One of the things that made this model attractive was the LIDAR system, which keeps it from being a simple "bump and go" robot vac. The initial "explore" run that it makes is pretty cool. It maps out the entire area that it needs to clean, and when this is complete, the map is sent to the app on your phone for approval. You can divide it into zones, that way you can only hit high traffic areas, or the entire area each time that it starts to clean. This little vac drove around for about 20 minutes and did a good job of mapping it all out. Second thing that impressed me was how quiet this unit is. MUCH quieter than our previous robot vac. It can run in the room while you watch tv, and you'll only have to turn the volume up on the tv a bit. Even on the super suction mode, it's still very quiet. We have 3 dogs (1 being a Golden Retriever), so we wondered how well it would really clean our floors. Our Dyson vacuum picks up a ton of dog hair, and we use it about twice a week. The first time I opened the dust bin to empty the Shark (after 2 cleanings), I was surprised to see just how much dust and fur it had picked up! Color me impressed! The app is quite easy to use, and easy to navigate. Love that you can set up a schedule quickly and easily. The unit is so quiet, you can even set it up to clean in the middle of the night. Connects well with Amazon Alexa. Easy to start using voice commands. Just a nice feature to have. Time will tell how long this lasts, but I'm very impressed with the unit so far!
Posted by Steve