Tasyi Posted
I love, love, love this Vacuum. I have MS so I have a lot of muscle weakness, so I have to ensure that I use items that will easy to push or self propelled, and this one hands down is a winner. It is very easy to use as well as keep clean. And it glides across the floor cleaning in it's wake. Now, the reason why I could not give it the full five stars. The docking station when you place the vac on the docking station to put it in the self-cleaning mode when it is done it tends to leave a puddle in the tray. Second, when you get done with the vacuum and you go to power it off, there is always a BIG puddle of water that collect underneath it. I have tried to set the vacuum upright and letting it set for a moment to no avail, once I turn it off.. puddle. Third, it does get to be a bit time consuming to always have to stop and empty the container although there is still more cleaner. And finally, it stopped working!!! It tells me that the tank is empty (for the cleaner) and turns off when the tank is full. Other then that I do love having this product.
LeisanT Posted
Pros+ Lightweight and my arm never gets tired Roller spins smoothly Very easy to use Picks up hair and small debris well Cons- Does not remove heavy dirt on the first pass even on Turbo ! I have vinyl laminate floors and for this type of surface it works perfectly. A great option for quick daily cleaning
GailG Posted
Works better than an old fashioned mop; however it does not clean to the corners and edges of the wall. I still have to use my swiffer wet jet or wet wipes to pick up residue, especially pet hair! The self cleaner does not clean very well at all either, and I run that cycle at least 2 or 3 times after each use! I wish I had bought the Dyson instead. If you need a decent hard floor cleaner (and don't mind a bit messy) and can get a good sale price on it, it may work for you
Posted
Hello there, thank you for sharing your feedback on the HydroVac MessMaster. We’re glad it outperforms a traditional mop, but we’re sorry it hasn’t met your expectations for corner cleaning, pet‑hair pickup, or the self‑cleaning cycle. Your comments are very helpful, and we’ll pass them along to our product team. If you’d like, our support team can offer tips that may improve the edge cleaning or self‑clean results. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean
YanelisH Posted
Excelente I loved It cleans my white floor very well, which with older ones would have been left all foggy.
SuparatR Posted
I purchased this vacuum in November last year and used it about once a week. At first, it worked normally with no issues. However, after some time, the rotating function started to slow down. Even after the battery indicator dropped by one bar, the machine was still barely rotating. Eventually, it stopped working completely. I do not recommend this product at all — it was a waste of money and time. I also tried contacting customer service via email, and the process was very complicated, frustrating, and extremely annoying.
Posted
Hello there,
Thank you so much for sharing your feedback. We're disappointed to hear that your Shark MessMaster Vacuum stopped working after just a few months. We understand how frustrating it is when it stops rotating and the vacuum ultimately stops functioning, and this isn't experience we want for you. We do encourage you to give us a call at 1-855-427-5127, so we can confirm your unit is working as it should and ensure a smooth and effortless cleaning experience. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We do hope we're able to restore your confidence in our brand.
Kind regards,
Shark Clean.
Tony Posted
Excellent cleaning took! Love it! Would recommend it over and over again!
Trim24 Posted
I like how effectively it cleans but the battery runs out quick. The cleaning tank empties quick and fills up fast but besides that i do like the device.
BrendaR Posted
So far it has worked pretty good. Being able to "sweep" and mop at the same time is great. I have to stop and empty dirty water tank before I am finished though. Its easy to clean. I hope it lasts longer than other brands i have had in the past.
SarahM Posted
Works well on hardwood and tile floors, brush roll seems to smell after use though so it needs washed by hand after each use
Chandrakanth Posted
The Shark Hydrovac Mop Cleaner is powerful, easy to use, and cleans floors effortlessly. It vacuums and washes simultaneously, leaving surfaces spotless and drying quickly. Great for daily home cleaning.
Nemo Posted
I’ve tried other vacuum mops before, but this one is my favorite. It feels like it cleans better than the others, and I love that it’s cordless. I’m able to mop my kitchen, living room, and dining area all in one go.
RichardM Posted
This product worked as it was advertised. Had plenty of power to pick up almost anything that was on the floor. Only issue was battery life. Had to be recharged before I was able to clean all the floors in the home.
Missy7 Posted
I loved this vaccum but the battery didn’t last long enough to do all my cleaning at once. But for smaller areas it would be great. Buying one with the cord.
KennethD Posted
My wife asked for this as a gift and as a man, you never buy appliances for your wife unless they ask. Well, I am glad i listened because this thing is great - We have two large dogs and a cat. This thing picks up everything and cleans at the same time. Self cleaning is a little short, a deep clean is required by hand every other self clean.
Steph Posted
This vaccuum does a great job of picking up small pieces of dirt and mopping on hard floor surfaces. Overall happy with this product. Only complaint is that it does not hold much in cleaning fluid so requires quite a bit of refills and that the charging station fills up with water during the "self-clean" mode and sits there unless you dump it out.
Pauliedee89 Posted
I love this! The only thing I don't love is the small water capacity tank, but honestly, it makes it worth using too. This made my front entry way SO clean and it was so easy to use and self clean. Highly recommend!
Luke Posted
Great wet vacuum to get up spills and dust. Definitely don't expect a heavy mop on big stains. I did not expect this buying it. It does a great job getting baby food up that gets messy after eating and dust from a long week.
LizethO Posted
It's easy to clean and you do have to open the clear lid to remove hairs off the roller if you have pets. I do feel like the roller isn't fully touching the flat surface. its nice maybe for a small area but definitely not for a large house with flooring in all rooms. I am also struggling to vacuum only for carpets. I think I'm going to have to watch more videos on how it works. for some reason it wets my carpet while I am trying to only vacuum it. other than that its nice for small area flooring.
Posted
Hi Lizeth,
Thank you for sharing your detailed review of the Shark HydroVac MessMaster Heavy Duty Cordless 3-in-1 Vacuum (Model WD261). We appreciate your feedback and understand the challenges you mentioned regarding carpet use and roller performance.
Your input is very valuable, and we’ll make sure to relay this information to our relevant teams for future improvements in design and functionality.If you have any questions or experience any issues, please don’t hesitate to reach out to our Shark support team at 1-855-427-5127, available Mon – Fri 9 a.m. — 9 p.m. ET | Sat. 9 a.m. — 6 p.m. ET. We’re here to help!
Best regards,
Shark Clean
SMTT Posted
If you are tired of sweeping and mopping especially in the weekday when work is exhausting this is perfect for a quick clean and go. It picks it dirt, food mess, and mop at the same time.
MaryannR Posted
I love this vacuum. It works wonders and saves time for cleanup. I was hesitant to make purchase due to other reviews, but it was the only vac/mop that can be used on floors and carpet (area rugs) so I decided to give it a try. Although it says it can be used on floors and only area rugs, I did also use it on my carpeted stairs where there were stains, and it surprisingly got most of the stains out (not heavy stains but stains looking like someone dripped a liquid walking upstairs). It works really well on floors to pick up food particles even with just one swipe over the mess. It only leaves foam and streaks if you put too much of the cleaning solution in the water mix. It also does well with picking up hair and not clogging the mechanisms where hair gathers inside the device. (we have 3 girls with long hair and 2 cats that shed) and the hair was easily picked up and cleared out. Lastly, it is actually fun to use too! I enjoy cleaning with it!!
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