Shark Refurbished Excellent Matrix Self Empty Robot Vacuum RV2300S Gray

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Terrible

JANISCK Posted 1 month ago

Terrible, don’t buy refurbished. The battery only lasts about 1/2 hour. Suction not good and this unit is very loud. I do have another shark that I bout a few years ago brand new and it is much better than this garbage

No, I would not recommend this to a friend

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Brand response from SharkNinja Product Expert

Posted 1 month ago

Hello there,

Thank you for sharing your review. We're deeply disappointed to hear about the short runtime and poor suction performance with your Shark Matrix Robot vacuum. Experiencing concerns with a loud noise can definitely add to the frustration, and we'd like the opportunity to complete troubleshooting. Kindly contact us at 1-855-427-5127, our team is available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m.

Kind regards,
Shark Home

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