Customer Ratings & Reviews

I’ve spent several hours of research, this is the Best Bang for the Buck. Do yourself a favor, buy it!!! Read the reviews later. I had not “vaccumed” my stairs in over 3 months as my DYSON DC33 died after several years. I did many hours of research and the Shark brands would be up there with Dyson in most comparisons. I was considering the Dyson Animal but it wouldn’t be less than $500, now Dyson is actual on sale for $350. Prior to writing this review after thorough research and also comparing the Shark Apex Duo Clean, I ended up with this one for $229, I was about to buy it for $279 and it won’t on sale next week. Anyhow just see how much dirt it picked up from the stair case. I only did about 7 of them and my dust-bin is super filthy. Although it might not me a fair comparison with the Dyson DC33 (that died) I’m certain it never sucked like this. This is the most powerful vaccum I have ever experienced. Now let’s talk about build quality, the accessories definitely feel inferior in contrast to a Dyson, so I don’t know about the longevity of this. I also did notice lot of reviewers complained about the pole or the main handle that goes behind the vaccum, that also is hollow and feels like it won’t last too long, but it works great I couldn’t be happier. In all honesty you do not need to spend $400-500. Some reviews say the Apex Duo Clean with 2 roller brushes doesn’t pick up as well as this. I’ve only tried the stairs, I will edit my review if needed. I will have to try on tiles/ hard floor.

Fairly good suction and lighter then most just needs a longer cord if you have larger spaces.

I purchase this product few years ago and still working great this item is great especially if you have pets. I love this vacuum cleaner. I’ll recommend this to people that has pets

Had a bissell that was horrible No suction, difficult to clean per hairs with! This Navigator shark pet vacuum is amazing! Great suction, easy set up, light, extended cord and accessories. Perfect price! Glad I purchased Shark! Does not disappoint if you have dogs!

I'm loving this vacuum it's the best one I had in a long time I would tell anyone to get this vacuum

I love this vacumn cleaner and it’s great at getting the pet hair up! The many attachments are beneficial for cleaning the steps or other hard to clean areas. It’s easy to use and I have never had a bagless vacumn...So this is Superb!

I especially like the swivel head that helps to vacuum in corners, around and under furniture. Assembly took only a few minutes and literally, a teenager can do it. The cord length is ample allowing for vacuuming a lot of floor area without having to unplug all the time. Performance-wise, I was very impressed with the amount of dust and micro-fibers the Shark Navigator picked up from my carpet and rugs. I am pretty happy with the handle attachments as they helped in the stairwell and nook & cranny spaces. I would recommend to a friend.

Great quality, love the ease of accessibility and flexibility to getting into tight spaces, will love if manufacturer upgrade to a retractable power cord!

Can’t believe how much previous one missed! Get it!

This thing is awesome and the canister on it is very large. Gets out crud in my carpet I didn't even know was there! Picture is size of canister and all the crud that was in my carpet. This vacuum also has great deal so nothing comes out, no dust or allergens. 10/10

Works better than my expensive Dyson. This vacuum works great on the dog hair.

Very good vacuum and I like it to much I never have something like this and I love it I love the way he cleans the vacuum is very good recommend to use it

This is a pretty awesome mid-priced Upright Vacuum. It does an unexpected wonderful job on hard flooring. The switch has a hard floor/carpet setting located on the canister. On carpet it does not have a height adjustment but still provides a great job on the carpets I used it on. The flexible head along with the unit being light provides excellent mobility and flexibility during usage. The suction is a manual flow control, so it is simplistic, but it works when using the attachments on drapes and the like. The attachments are push on / pull off – I always prefer the click on and off. The filters do their job, and the dust bin is rated at 0.8 gallons which can contain a lot of dirt and is easy to detach and dump. I was not expecting the self-cleaning brush roll to be able to do its job, but to my surprise it does. Picking up all kinds of hair and removing them from the roller. It even picks up and removes my wife’s long titanium strength hair which I must usually cut off the roller of our other high-end vacuum. Edge cleaning will often require several passes but dirt along the front bumper only one pass. The handle has the hose attached, and it is easy to switch to using the attachments. I miss not having a headlight – with the cost and a lightweight capability for bright LED’s it would have been nice. You can only stow two of the three attachment on the vacuum. Shark SU62 Navigator Pet Pro Upright Vacuum has a five-year warranty, weighs around 15lbs. And comes with a 25-foot cord.(though the manual states it is a ZU60, it is plainly marked on the unit as a ZU62) It can clean hard flooring, carpet and has a detachable handle, wand and hose (12 foot) with three attachments. The attachments are a duster/crevice tool, upholstery tool, and dusting brush. It has a pre-motor filter and a HEPA /Filter (post-motor). It is suggested that the premotor filter be cleaned every three months with water and replaced every two and a half years. It is suggested the HEPA filter be cleaned with water every year and replaced every three years.

This product is outstanding! Easy to fix and maintain you can use a penny to open the bottom. It cleans really good.

Its a solid vacuum. The self cleaning brush is a must have!!

Really cool vac! There is not much not to love about this vacuum. Who wouldn’t want a vac that never gets hairs stuck on the brush head? I don’t have pictures for evidence but I vacuumed with my old vac before using the shark and when I used the shark it was still able to pick up more dirt and debris that was left behind. The vac also has ample cord length and a jumbo bin to hold the dirt and debris. The vac also rolls great and it feels like it glides while still cleaning the floors. I love the power button because you can set it for carpet or hardwood floor. When set to carpet the brush is set to high speed and when you set it to hardwood floor the brush motor still rolls (which is rare) at a lower speed. The nice part is with the hardwood floor setting with the decreased roller speed allows you to vacuum with a little bit more leverage but it doesn’t kick the dirt all around like other vacs who leave the speed on high or power off the brush roller. It should be noted if you click the vacuum up to stand up the roller shuts off so it doesn’t hurt your floors or carpet as you try to use the hose to vacuum. Very high quality vac.

We've had long haired dogs for the past 30 years, so one can easily imagine that we've been through scads of vacuums over that time. Most of those we've purchased have come along with a promise of dealing with pet hair. This Shark U62 is now poised to replace our current Bissell Pet Hair Eraser. I've attached photos of the two side by side for comparison. The first thing we noticed was the power. Excellent suction; reaching down deep into the rugs without excessive drag force or an overly objectionable noise level. The next positive for this unit is container size - looking at the first photo, you can see the collector is super sized as compared to the Pet Hair Eraser. This has always been a pet peeve of ours, as hair does not compact well in these collectors, so you're constantly running back & forth to empty when doing more than one room. Now if someone would only figure out how to de-static pet hair so I don't have to stick my hand in the container to pull it out, that would be vacuum heaven! The second photo I provided is to show the length of the hose as compared to the Bissell. It's advertised as 12 feet, and it's not quite there yet until it's broken in, but out of the box it's substantially longer. The feel of it is that it does seem more pliable and better easily stretched. On the downside, the unit tips easily when pulling on the hose, but this is a drawback of just about any upright. By far, the #1 attraction of this unit is the roller design. It works! So far I haven't seen any major hair tangles on the brush. On the downside, I've come across two minor flaws. The first is that it doesn't edge clean as well as the Bissel, as the sides of the unit seem a bit thicker so the roller doesn't get as close. However, going head on into the wall, it'll pick up the residue. So, a little bit more work when doing hallways. The head unit does swivel well, but overall, when working in confined areas, the Bissell gets the edge. Some of this is also due to the Shark's additional weight and bulk. The second annoyance I found was with the Shark's crevice/brush tool included. The attachment is built to telescope, so when you want to use the brush you pull it down over the crevice. The problem is that it doesn't snap or lock into place, so if you use too much pressure, the brush just slides back far too easily. Overall, I'm very happy with the Shark and would strongly recommend considering it, most especially if you've got long haired pets as I do.

Our first Shark lasted 9 years. This one lasted 2.

Don´t waste your money on this s***, after 2 month stoped working, not powerful, I don't know why this company called self cleaning if everything gets stuck on the hose, 300 dollars when to the trash. I Advise you don't waste your money, you don't deserve to have a nightmare.

Pros: Lighter weight Easy to carry Detachable hose Able to control amount of suction Great sized compartment Easy to empty Easy to clean Cons: The hose does not reach as far as it says. You’d have to really break it in and stretch it because if you walk too far away, instead of it stretching , the vacuum will fall over. This is my biggest/only problem with the vacuum. I included a photo that shows how far I can get before it tips.