See more imagesShark - PowerDetect Clean & Empty Cordless Stick Vacuum & Auto-Empty System with Powerful Suction, Up to 70 min Runtime - Dark Gray
- Model:
- IP3251
- SKU:
- 6599390
Highly rated by customers for:
See more imagesHighly rated by customers for:
A10Wingman20 Posted
The idea of this system is great although hair is constantly stuck in the collection area. I have to remove the collector and open it to clear the hair out. That defeats the purpose of this entire "sealed" system.
Posted
Hi there,
Thank you for your feedback. We’re truly disappointed to hear that hair getting stuck in the collection area defeats the purpose of the sealed system we completely understand how frustrating that must feel. We value your honesty and appreciate you sharing this with us it helps us improve. We will have this relayed to our internal team for improvement, and we hope you decide to choose us again in the future.
Kind Regards,
Shark Clean
daven Posted
Really like this vacuum, HOWEVER, the front soft brush roller got stripped a couple inches because i didn't know that dog hair had jammed it. Good thing it didn't burn out the motor. It has all sorts of tech but wish it had an alert for stuck brush rolls. This is after using it just a few times. It was supposed to be able to handle dog hair. Do not recommend if you have a long hair dog.
Posted
Hi Daven,
Thank you for sharing your experience with the Shark PowerDetect Clean & Empty Cordless Stick Vacuum. We're glad to hear you liked the vacuum overall, but we’re sorry the brushroll became damaged so quickly due to hair buildup. We understand how frustrating this is—especially with a product designed to tackle pet hair.
Your feedback about wanting an alert system for jammed brushrolls is appreciated and will be shared with our product team. We'd also like to help resolve this and see if a replacement part may be available. Please reach out to our Customer Service team at 1-855-427-5127 so we can assist you directly.
Kind regards,
Shark Clean
jkj1 Posted
This Shark PowerDetect vacuum cleaner and dock seem like overkill. The concept was so odd to me, that it took a while to figure out just what it was that I had acquired. Instead of having a canister that holds a decent amount of debris and can be dumped into the trash after each use, this vacuum has a small “dust cup”. That is an accurate description because it holds less than 2 cups. Instead of dumping the contents in the trash, the vacuum is attached to the docking station after each use. The contents of the dust cup are sucked into the dock canister and the dock canister contents are then dumped in the trash. The dock/charger is huge and is very heavy. A 2 foot x 2 foot space close to an electrical outlet is required to accommodate the docking/charging station and the vacuum. About 6 inches more are needed if the vacuum is in the folded storage position. I don’t know where this is supposed to fit in an average house. I’ve seen it pictured stored in a living room, but I don’t want this thing in my living room - although that’s where I had to put it to test it. The only potential spot I found was in the garage, and I’m not even sure there is enough space there. The included instructions were fairly well written. Sometimes it was difficult to tell if the instructions referred to the vacuum itself or to the docking station. There is a parts list on the lid of the box, but there were 2 items in the box that were not on the list. One looks like an extra filter and I think the other is a hanger for the brush attachment. There is a slot on the docking station for the crevice tool, but not for the brush. Instructions with more detail are available on the website. The box included a neutralizer puck that attaches to the docking station. I am allergic to scented things. When I opened the bag, the smell of the puck was so intense that it gave me an immediate headache, sore throat and burning eyes. I had to remove it and reseal it in another bag. The LED lights on the brush/roller section change colors to indicate the amount of debris/dirt on the floor. If the light is dark purple, keep making passes until it turns white. The white light is very bright, and showed cobwebs and dirt I didn’t know were there. It does a good job of self adjusting between different floor types. It does not do well with floor rugs. It detects them as carpet and tries to suck them in, which stalls the motor. One thing it does very well is get the dirt out of the carpet. Even though I had just vacuumed with a standard type vacuum of the same brand, the dust cup on the Shark PowerDetect was full after going over the same areas again. The contents of the cup were mostly fine dust that was deep in the carpets. The vacuum system has a 5 year warranty, which is impressive. The vacuum itself is heavy and not self propelled. It is very noisy and gets even louder when it encounters a dirty area. It’s not for the weak. After 5 minutes of using it on the carpet, my shoulder started to hurt and I had to switch to the other hand. It’s designed for a stronger, taller person - or for non-carpeted floors. The difference between it and a standard vacuum that is easy to push is that most of the weight of the Power Detect model is at the top. Because of the design, I’m carrying, pushing and supporting 4 - 5 pounds instead of the weight being distributed to the lower section. The heavy part is the detachable handheld section for use with the attachments. It's much too big and heavy to use for anything like vacuuming out a car. I wasn’t impressed with the run time. I only got through 3 carpeted rooms before the battery died, although vacuuming did take longer than normal because I had a lot of purple areas that I went back and forth over until the LEDs turned white. I'm hoping that next time I’ll be able to vacuum the whole house on a single charge. Hard floors go much faster, which may be where the 70 minutes estimated run time comes from. It is possible to dump the contents of the vacuum dust cup directly into the trash and not use the docking dust bin. To try it, I detached the top section of the vacuum, held it over the garbage can and pushed the “trash” button. Instead of ejecting the trash, the entire plastic section ejected into the garbage can. After retrieving it, I found that pushing a pink lever opens up the plastic dust cup. It’s a little complicated getting everything reassembled and in the process the leftover dust in the dust bin ends up on the floor. Which could be a good reason to use the docking dust cup evacuation method instead of the manual method. I’m absolutely impressed with the suction power of this model. It gets under furniture and along baseboards easily. But the size of the docking station makes it very difficult to store. I like to put all my cleaning appliances in a laundry room closet. I can’t store this one anywhere in the laundry room because I don’t have floor space or an available outlet. There are instructions for charging the handheld section separate of the dock, but the necessary cord isn’t included. The port is there, but the cord has the wrong configuration. I’m trying it with an extra cord I had. If it works I can bypass the charging/dock station and just use the vacuum. It’s a powerful vacuum, but the docking station takes up too much space and the vacuum itself is the equivalent of lifting a 4 - 5 pound weight for 30 minutes. Maybe it will be good exercise for me in the end.
Posted
Hi jkj1,
Thank you for your thorough review of the Shark PowerDetect Cordless Stick Vacuum. We’re glad to hear you were impressed by its powerful suction and ability to deep-clean carpets, but we understand your concerns about the docking station size, vacuum weight, and overall usability.
Your feedback about the design, such as the bulkiness of the docking station and its impact on storage, as well as the challenges with manual dust cup emptying and ergonomics, is important. We appreciate your detailed observations, which we will share with our product development team to consider for future improvements.
If you have questions about optimizing your vacuum’s functionality or need assistance, please feel free to reach out to us at 1-855-427-5127. We’re here to help ensure your cleaning experience is as efficient and comfortable as possible.
Kind regards,
Shark Clean Team
stilltrell Posted
Returned this model because best buy ordered the wrong model. This model is best suited for carpets and not so much hardwood/vinyl flooring. Not bad but just doesn't fit our needs.
Posted
Hello there,
Thank you for sharing your feedback. We’re truly sorry to hear that the incorrect Shark PowerDetect vacuum was delivered, We completely understand how frustrating and disappointing this must feel, especially when you're counting on it to meet your cleaning needs. We're disappointed to hear that it was returned, and we do hope we're given the opportunity in the future to restore your confidence in our brand.
Kind regards,
Shark Home
Deepak Posted
Suction power is less compared to other corded vacuums and even charging life is not that great.
Posted
Hi there, thank you for your review. We’re disappointed to hear that the suction power didn’t meet your expectations and that the battery life hasn’t lasted as long as you’d hoped. We understand how important it is to have both strong performance and reliable runtime, and how frustrating it can be when the product doesn’t keep up with your cleaning needs. We’d really appreciate the opportunity to look into this further and help improve your experience. Please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Home
Amber Posted
For the price I expected more out of this vacuum. It doesn’t glide smoothly on any type of floor especially carpet. One feature it showed was sucking up things along the baseboards I’m not impressed by this at all it does not suck up anything along the baseboards. Positives it holds a good battery life and has several attachments.
Posted
Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
WendyT Posted
I wanted to love it as I love my Shark upright but it just doesn't have the same power to clean. It clogs all the time, doesn't fully empty and generally is just ok. I will go back to my shark upright once it is fixed.
Posted
Hello Wendy,
Thank you for taking the time to share this feedback with us. We understand how disappointing it must be when your vacuum doesn’t deliver the same power and performance you’re used to, especially when it clogs frequently, doesn’t fully empty, and only feels “just okay.” This truly isn’t the experience we want for our customers, we’re definitely looking for more than that! We’d love for you to give us a call at 1‑855‑427‑5127, where one of our product specialists will be more than happy to assist. We can take a closer look at what’s happening with your unit and walk through dedicated steps to help turn this experience around for you. We’re available Monday–Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET.
Kind regards,
Shark Clean
ZQinFL Posted
Too Bulky and Heavy for me. Was looking for a more lightweight cordless vac. It works fine, however, if you use full suction it only operates for 15 minutes maximum. Would have preferred something lighter and less expensive.
Posted
Hi dear customer,
Thank you for sharing your feedback on the Shark PowerDetect Cordless Stick Vacuum. We’re glad to hear it’s working well for you, but we understand that the weight and battery runtime on full suction may not have met your expectations, especially if you were looking for a more lightweight option.
Higher suction modes do use more battery power, but for longer cleaning sessions, using a lower setting may help extend runtime while still maintaining strong performance. If a lighter model would better suit your needs, we’d be happy to help recommend a different Shark vacuum.
Please feel free to reach out to us at 1-855-427-5127, and we’d be glad to assist.
Kind regards,
Shark Clean
ArleneF Posted
Great vacuum when it works. I wouldn’t recommend for covering a large space as the battery doesn’t last long. Gets clogged often, doesn’t handle pet hair well. Would recommend if you don’t have pets or kids. Casual vacuum NOT heavy duty.
Posted
Hi there,
Thank you for sharing your feedback. We appreciate your honest review and understand how important battery life and performance are, especially in homes with pets or kids. Your comments about clogging and pet hair handling are valuable to us as we work to improve our products. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Jay12345 Posted
It’s a very expensive vacuum with a lot of bells and whistles that aren’t really necessary. I haven’t seen it do anything out of the ordinary. Definitely not worth the price or hype.
Posted
Hi there, thank you for your review and for sharing your honest feedback with us. We’re truly sorry to hear that the vacuum hasn’t lived up to your expectations. We understand how disappointing it can feel when a product, especially one with a higher price tag and many features, doesn’t deliver the value or performance you were hoping for. Your comment about the vacuum having “a lot of bells and whistles” without showing anything extraordinary is important for us to hear. Feedback like this never goes unnoticed. It helps us better understand where we can improve and how we can continue to design products that provide real, meaningful benefits to our customers.
We genuinely appreciate you taking the time to let us know about your experience, and we would love the opportunity to learn more and make this right for you. Please feel free to reach out to us directly so we can assist you further. Kind regards, Shark Clean
IsaacC Posted
It’s not bad could use a few upgrades! Wish has a little longer battery life!
Posted
Hello Isaac,
Thank you for taking the time to share your feedback with us. We understand how important battery life and overall performance are when using your robot vacuum, and we appreciate you letting us know where improvements can be made. Insights like yours help us continue to refine our products, and we’ll be sure to pass this along to our development team for future enhancements. If you ever need assistance with your unit or want help getting the best performance possible, please feel free to give us a call at 1‑888‑228‑5531, where one of our robot product specialists will be more than happy to assist you. We're available Monday–Friday: 9 a.m.–9 p.m. ET, and Saturday: 9 a.m.–6 p.m. ET.
Kind regards,
Shark Home
CooperW Posted
I love the idea of this vacuum! Would be perfect for everyday use for me but it clogs up very easily.
Posted
Hi Cooper, thank you so much for your review and for bringing this to our attention. We truly appreciate you sharing your experience. You mentioned that you love the idea of the vacuum and find it perfect for everyday use, but that it clogs up very easily, and we completely understand how frustrating that can be. While we’re happy to hear that the vacuum fits your daily needs, we definitely want to take a closer look at the clogging issue you described to ensure you’re getting the full performance your vacuum is designed to provide. Please reach out to our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll make sure the appropriate steps are taken to get this resolved for you. Kind regards, Shark Clean
CrystalR Posted
Says it’s fully charged but only lasts 5 minutes. I’ve only had this vacuum for 5 months and it has not been used that often
Posted
Hi Crystal,
Thank you for taking the time to leave a review on our product.
We're sorry to hear that you are experiencing some difficulties while vacuuming. We understand how this can be frustrating for you, and we sincerely apologize.
We’d love the opportunity to make this right. Please reach out to our customer service team at 1-855-427-5127 so we can review the vacuum and explore possible solutions together. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.
Kind Regards,
Shark Clean
MakenzieS Posted
Could be better the battery goes quick, and the little brush gets plugged with hair and won’t spin.
Posted
Hi Makenzie,
Thank you for taking the time to leave a review on our Shark PowerDetect Cordless Vacuum.
We're sorry to hear of your disappointment with the battery on your vacuum and the clogging of the brushroll. We will relay your sentiments to our designated team for further consideration. Do note, the average runtime is around 70 minutes on a full charge. Should your unit happen fall outside of this time frame, don't hesitate to give us a call.
You can reach our team by phone at 1-855-427-5127, we'd be happy to look into this for you. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.
Kind Regards,
Shark Clean
CameronF Posted
solid wireless vacuum only complaint was the battery life as it did not nearly last as long as it said it did which made me return it
Posted
Hi Cameron,
Thank you for sharing your experience with the Shark PowerDetect Clean & Empty Cordless Stick Vacuum. We're glad to hear you found it to be a solid performer, though we’re sorry the battery life didn’t meet your expectations.
Battery performance can vary based on settings and floor types, but we understand how important it is for cordless vacuums to deliver the runtime you need. Your feedback is appreciated and will be passed along to our product team as we continue refining future designs.
If you’d ever like help finding a model better suited to your cleaning needs, feel free to reach out to us at 1-855-427-5127.
Kind regards,
Shark Clean
JenniferS Posted
Worked well first month then started getting clogged frequently. Battery doesmt last entire time to vacuum 900 square feet. Do not recommend if you have pets.
Posted
Hello Jennifer,
Thank you for taking the time to leave a review.
We're so sorry to hear that your Shark PowerDetect is frecuently clogging. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
MattR Posted
Who puts adhesive instructions on the LED screen. Seriously now I got the leftovers of the adhesive on my screen. Ridiculous
Posted
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the location of our adhesive instructions. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean