Customer Ratings & Reviews
See more imagesShark - Refurbished Excellent - Lift-Away Upright Vacuum w/ Odor Neutralizer - Navy/Silver
- Model:
- REF-OBX-UV900
- SKU:
- 12348349
Customer reviews
Rating 2 out of 5 stars with 1 review
- Rated 2 out of 5 stars
Don’t buy refurbished
Thaliaaa Posted
This was not excellent condition at all. Scratched all around the bottom and sides. Smelled when you turned it on! It still has an odd odor when turned on a month later.. It doesn’t pick up like my TikTok homeika one on hardwood floor. Does good for carpet. Just buy a new one. Im sure it’s different
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted
Hi Thalissa,
Thank you for taking the time to leave a review.
We're sorry to hear that the condition of your refurbished Shark Rotator Powered Lift-Away Upright Vacuum did not meet your expectations. We understand how disappointing it is to receive a product with visible cosmetic wear and an odor that persists during use. We do appreciate your feedback that the vacuum performs well on carpet, though we're sorry to hear that pickup performance on your hardwood floors has not been as satisfactory. We would like the opportunity to learn more about your experience and help troubleshoot the performance concerns you've described. You can reach us at 1-877-581-7375. Live agent support is available Monday through Friday from 9:00 AM to 9:00 PM and Saturday from 9:00 AM to 6:00 PM.
Kind Regards,
SharkNinja