Customer Ratings & Reviews

I've owned them all — Sony, Jabra, Bose, Plantronics — and I say this without hyperbole: the OpenComm2 is the best headset I have ever used. Full stop. My work keeps me on calls between 8 and 12 hours a day. I need a headset that performs but isn’t a pain in the butt (yes i do know my head from butt). The open-ear design is a game changer. No pressure on the ears, no heat buildup, no end-of-day headaches. I have genuinely walked out to run errands and discovered that the headset was still on my head — that's how comfortable and unobtrusive it is. Sound quality — both in and out — is exceptional. I've had clients comment on how clear I sound. My own listening experience is equally clean. The bone conduction concept sounds like a compromise on paper, but in practice it's the opposite: you hear calls with perfect clarity while staying aware of your surroundings. That situational awareness alone is a quality-of-life improvement I didn't know I needed. Battery life is a non-issue. I charge at night and forget about it during the day. For a 10-to-12-hour user, that matters enormously. My previous headsets — leather-padded, over-ear, supposedly premium — would have cushion covers crumbling within a few months. The OpenComm2 has none of that. No foam, no fake leather, nothing to degrade. The thing looks and performs exactly as it did on day one.

These are the best headphones you’ll ever buy! I can not do the in ear headphones pods, whatever brand they make! BUT THESES!!!!! These are amazing! The sound, the battery life, the comfort, the quality is better than air pods, Beats, Bose, Shure, anything on the market! Try it once and you will see what I am talking about!

Purchased the Shokz OpenComm2 2025 Upgrade for work. Based on my use of numerous headsets, it is one of the top bone conduction headsets designed for anyone who prioritizes clear communication and all-day comfort. Changes from the previous model includes USB-C charging, dedicated mute button, and enhanced microphone noise cancellation. The open-ear design is ideal for situational awareness, making it great for office or on-the-go use. While music quality is average and ambient noise can be heard, the headset excels in voice clarity and convenience. Overall, it works great for calls and meetings and made for users who value comfort and multitasking.

Awesome Headwear and clear Audio and reception. I have purchased 2 so far.

Working in both a hybrid and open office environment, I really needed a solution that could handle both environments. No matter where I am these days, Teams or Zoom meetings are a reality. While working from home, I needed something reliable that allowed some privacy on my calls so I didn't wake a sleeping toddler at nap time. For in the office I needed that same level of privacy on calls, but also needed to be able to hear what was going on around me and to monitor my own tone while on a call. With the big "cans" tyoe headphones on, it made that hard but it also doesn't look very professional. Pros: Multiple devices can be connected to these, so you can connect both your phone and your computer. You can also answer calls from both using the multifunction button. Battery life on this is good too. I also like that it recharges using a standard USB-C instead of a custom charging cable like some other of their products. This also comes with a nice and protective carrying case. Cons: The only real con side I have to this, is the price. There are other options out there that are much cheaper, but I can say after trying a few that they don't work nearly as good. The cheaper options I tried before either had horrible connectivity or were not bone conducting. Summary - While the price may be a bit steep, this is a worthwhile investment for your in-office or WFH environment. The sound quality is great as is the connectivity. If you need a multi-device solution, this is it.

I have been a shokz user for some time in my workouts. Saw that they made this headset and its been great. I really like the clarity in the headphones and the people I am speaking to on the phone can hear me great. But the best part of this is not having to feel like an air traffic controller with a bulky headset. This is small, lightweight, with no over the head portions of the headset. I barely notice its there. connectivity with the dongle works out really well. Working out great!

I’ve been using these headsets for over one month. I have to say they are everything I expected. As a truck driver I find them to be comfortable to wear for long periods of time and the sound quality is great especially for the person on the other end. It makes the call clear as it reduces the noise around you. The open concept is great since you can still hear traffic around you. Also find them great for walks as they are comfortable to wear.

This headset performance is awesome battery life and clarity is top notch. The headset is so comfortable I forget that I'm wearing it.

I am on a quest for the unicorn of headsets. For work and gaming. After using the Shokz OpenFit2 (Amazing sound) I thought erroneously these would have the same sound or at least comparable. Dont get me wrong the sound and call quality is phenomenal. I just didnt realize bone conduction made the BASS DISAPPEAR. Also when I leaned my head back, the rear of the headband does hug my head and kind of felt weird. All in all these are a great option for calls and call quality. Not so hot if you want your music to still have some decent bass, or even perceptible bass. Returned and on to the next set.

I bought the Shokz OpenComm2 UC (2025 upgrade) for work calls and now basically live in them! I work at a busy reception desk in a warehouse, meaning phones, people, and random chaos all day long. These let me stay aware of everything around me while still being ready to jump into meetings or phone calls instantly. No pausing life to put on a headset. Despite all that background activity, no one has ever complained about audio quality. They’ve worked flawlessly for Teams meetings and phone calls, and while I haven’t tested Zoom yet, I can’t imagine it being any different. They’re insanely comfortable, no ear fatigue at all, and the battery has never died on me during my 8-hour shifts, which is honestly impressive. Yes, there’s a brief Windows disconnect/reconnect sometimes. It’s mildly annoying for about two seconds and then life goes on. Also: I listen to music and the radio daily, and they sound totally fine! Are these audiophile headphones? No. Are they more than good enough for everyday listening? Absolutely! Not cheap, but if you work in a fast-paced environment and need something reliable, comfortable, and always ready, these are worth every penny!

Item came quickly, easy to unpack and start using. Simple connection to Bluetooth. Pretty amazing how bone conduction works, my first pair.

Excellent for Zoom & Teams calls for work in an open office. No issues with background noise. Good range. Comfortable to wear for long periods of time.

I have used this headset on a daily basis and absolutely love it. I bought my first one about 6 months ago and since bought one for my husband as well. Very comfortable for long term and mic is a great asset for talking on the phone and we use them for business.

I like the headset, boom mic works well; however, the pairing instructions need improvement. It took me multiple attempts to pair my phone - still unable to pair my laptop.

[Employee of bestbuy] Bought them as a gift for Wife. she loves them as she works from home at a call center. Says that the mic and speakers in the headset both are crystal clear, and comfortable for her 10 hour shifts!

This is perfect for traveling and holding private conversations. Sound quality is excellent

These headphones work great! The bone conduction takes a little bit of getting used to if you haven’t worn similar headphones before, especially on louder noises, but they have been amazing for not having the compression on my head as over the ear headphones can give.

Amazing audio quality and comfort. Really practical and easy to connect to multiple devices.

This is my second set. First set lasted over 3 yrs. Lightweight and great features. No problems at all.

So far they are working well they are not echoey, and the sound is clear.