
Rating 4.5 out of 5 stars with 729 reviews
4.5- Ease of use (353)
- Installation (89)
- Price (47)
- Performance (27)
- Security (16)
- Motion Sensor (21)
- App (11)
- Adhesive (10)
- WiFi (7)
- Compatibility (6)
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Easy to use, reliable
Quick setup. Easy to use. Seems very reliable. Had motion sensor go off from cats when we left town and SimpliSafe called within 2 minutes to dispatch LEO but were able to disregard because we could see animals on camera.
This review is from SimpliSafe - Home Security Kit 7 Pieces - White/Black
Posted by Heidi
- Rated 5 out of 5 stars
Peace of Mind
This was purchased fir our 5th wheel, which is parked in the yard. Its perfect fir this purpose as its very easy to install. With the step by step directions provided it wss easy to link to install
This review is from SimpliSafe - Home Security Kit 7 Pieces - White/Black
Posted by Returned
- Rated 5 out of 5 stars
Simple Safe
Pretty cool system. It was very easy to set up & works fairly well. I use to subscribe to the monthly monitoring, but i recently moved to a much better area & I no longer subscribe to the monthly monitoring. I just monitor everything myself, my cameras & notifications work great.
This review is from SimpliSafe - Home Security Kit 7 Pieces - White/Black
Posted by Sean
- Rated 5 out of 5 stars
Best Home Security System!
I am extremely happy with this system so far. I did a review on my YouTube channel describing the set up process and some of the features. Installation was a breeze, never had to talk to anybody over the phone. The equipment functions and looks very good with other smart devices I have at home. It works with Alexa. In regards to the monthly subscription, I find the $24.99 a month to use the app and other functions very reasonable. It is even better value than what other companies offer. By the way no contracts required! After being under a contract with Protect America for a few years paying a lot of money for old equipment I do appreciate the package that SimpliSafe offers. The app works extremely well, no lag or glitches so far. I was lucky to get the camera for free with a sale Best Buy had going. The camera video functions on the app make the subscription well worth it too.
Posted by Tech4x4
- Rated 5 out of 5 stars
Simplisafe vs Xfinity Home
I’ve had xfinity home security for the last 2 years and when my contract finally ended, I knew I wanted a security system that didn’t have a contact and required special technicians to come out to install equipment. After seeing some Simplisafe advertisements, I knew this could be the system to replace xfinity. What drew me to Simplisafe is the ease of install, no contracts, simple and affordable pricing, and feature rich with room for expansion. I will go into each of these in a bit more detail and how it compares to xfinity. Installation out of the box was a breeze for simplisafe. Instructions were well written and it was practically self-guided on pairing and installing each sensor. Door sensors, motion detectors, and keypads were all peel-and-stick with no drilling required. They all come with month(s) long batteries too. Xfinity would have required you to be home and send a technician out to install the same type of sensors. The pricing packages is straight forward and much lower than xfinity. Xfinity requires a 2 year contract too. The three plans for simplisafe at the time of this review was $14.99 for standard monitoring, $24.99 for app support, and $5 more for camera support. All plans includes police or emergency dispatch. The $14.99 plan is for folks who just wants to set the alarm and forget it. The $24.99 is what I opted for and that plan was for app support. The app for my iphone is very similar to the xfinity app. It allows me to arm and disarm my system with my phone. I like having the phone app support because it allows me to check if I armed the system when im not at home. The app also sends push notifications to me if the alarm has been triggered or disarmed by another household member. I do find it silly that its an additional $10 over the standard coverage for app support. Is it worth it? Yes for me because app support is important to me. I have forgetful family members and will occasionally need to check via app if the system is armed. Simplisafe would really dominate the market if their $14.99 plan included it all. The $5 additional camera coverage just allows cloud storage of your recordings. Most other places like Arlos offers free cloud coverage. These simplisafe plans are still very much cheaper than an out of contact xfinity home plan and that ranges from $40+ a month. The features of the simplisafe is similar to Xfinity. The 3rd generation keypad has a nice monochrome dot matrix display. The keypad also lights up at night when you need it and blends in well with your décor. The keyboard does nothing else but arm and disarm, unlike Xfinity’s screen monitor that shows your camera feed, weather information, etc. The door sensors are similar between both companies but the motion detector for simplisafe is a bit friendlier for large pet owners. Simplisafe’s motion detector aims straight out and also down. The installation guide will suggest that if you have bigger dogs to install the motion sensor 4 feet off the ground and upside down. This will allow dogs to walk around under 4ft without tripping the alarm since the upside down motion sensor now aims straight out at 4 feet and to the ceiling. The app for xfinity has a bit more advanced features like: push notifications if the alarm hasn’t been set during a specified timeframe, very detailed activity tracker that shows time stamps of all opened and closed doors, and a bit more automation with supported smart home vendors like automatic door deadbolts, thermostats, garage doors, etc. I don’t see why simplisafe’s app can’t be just as robust with just an app update. Perhaps in the near future. Simplisafe is overall a great system and directly competes with all the other big named security systems. The flexibility to go on their website to buy more door sensors, key fobs, etc and install yourself is what makes this system unique that youre not handcuffed to their technicians. I may get another system for my camper/rv as Simplisafe doesn’t require WiFi to work. It has it’s own cellular service so I can still arm, disarm, and get notified if my camper/rv was broken into.
Posted by TonyMSP