Customer Ratings & Reviews

Posted 2 months ago

Dear Valued Customer,

Thank you for bringing this matter to our attention. We sincerely apologize for the experience you’ve had with your Snow Joe 24V-SS11 Cordless Snow Shovel. Receiving a unit with missing parts or functionality issues is certainly not the experience we want for our customers.

We truly understand your frustration and would appreciate the opportunity to further investigate this matter and make it right. Your satisfaction is very important to us.

Please reach out to us at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST, so we can assist you directly and work toward a prompt resolution.

We look forward to resolving this for you.

Best Regards,
Customer Service Team at Shop Joe <img src="https://s3.amazonaws.com/stratos-logos/logos/SnowJoeSunJoe.png" alt="SnowJoeSunJoe" title="SnowJoeSunJoe" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />