Software Troubleshooting (Remote Service)
- SKU:
- 1383985
would recommend to a friend
JJofNC Posted
Tried for hours to repair, to no avail. I ended up with original problems plus at least one new problem when they completed repair.
Posted
Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
LittleTony Posted
Unable to resolve issue with adobe photoshop unable to open. Tech seemed unsure of how to proceed and in the end unable to resolve issue
Posted
Thank you for letting us know about your recent experience with our Remote Service team, but we're sorry to hear that you're still unable to open your Adobe Photoshop. If you haven't already, I'd recommend either reaching out to Adobe, or try calling us to see if there are any other options available to get your software running as it should.
Call us at 1-800-Geek Squad to get started!
handy Posted
I carried my cup in three times each time nothing was done and the person working on it seemed to know nothing and was too busy talking to costumers with complaints about something that Had had nothing done to their computers to be seated
Posted
We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Fcruz Posted
I had a problem with a insignia blue tooth adapter not working. The technician did all kinds of things and the call dropped in the middle. In the end it took another company to solve the problem. I wasted $100 on geek squad.
Posted
We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
hankster Posted
thank you geek squad for fixing my computer , love how fast you guys got me back up and working again
cowboy Posted
handled the problem with a lot of patience. very understanding
MizzTazz Posted
Geek Squad helped with my laptop when I could not do anything with it
BearHunter57 Posted
Phone call with Geek squad got me able to compose emails again
wings Posted
Great work guys my computer is working a lot brtter.
MichaelS Posted
Do not use remote service! They charge you and do nothing. Take you machine into the store and save duplicated charges and many days, Over an hour and they refuse to credit the charge for a service that did not work