Customer Ratings & Reviews
See more imagesSony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
- Model:
- K50S20M2
- SKU:
- 12316848
Highly rated by customers for:
Customer reviews
Rating 4.6 out of 5 stars with 219 reviews
Top Mentions
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- Rated 3 out of 5 stars
Missing bolts
David Posted
I got open box and it was missing bolts for the stand. Best Buy support said my only options was to go in store and ask for bolts for the stand or return the tv. I went in store and workers and managers just said they couldn’t help me and that I should just return the tv since I didn’t get it from that particular store. I ended up just ordering some screws off amazon that ended up working. 3 stars because of the service and because they didn’t tell me that there would be missing pieces from an excellent condition item. Tv works fine. It’s the cheapest of the Bravia line for a reason but is good for casual use.
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
- Rated 5 out of 5 stars
Love this tv
Teachermaria Posted
Excellent product love the colors! Easy to use, great price and perfect size
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi Teachermaria,
We are happy to hear that you're enjoying the vibrant colors and user-friendly experience of your new BRAVIA 2. It’s great to know it’s the perfect fit for your needs. Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
Sony Great Television Products
Stevens Posted
Perfect setup vibrant picture. It’s a Sony one of many in my home love there products.
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hello Stevens,
Thank you for choosing Sony!
We couldn't be happier to hear that your K50S20M2 TV setup was perfect and that you enjoy the vibrant picture quality. It’s wonderful to know that Sony products have earned a place in your home, and we truly appreciate your continued trust in our brand. Your feedback inspires us to keep delivering excellent experiences.
Best regards,
-Fred
- Rated 5 out of 5 stars
Love It, as Expected. :)
Nikki Posted
All My TV’s & Soundbars are Sony. So I Know it’s a Brand I Trust & Love the Quality of. With that said, I bought this back at the end of Nov. & have not had the chance to put it up, until now. (I was in the process of moving..) & like I knew, it’s Beautiful - the color, picture/graphics, it’s Bigger than I had expected and I am just Very Pleased w/My Purchase & can’t wait to watch some movies in it! *currently have just played my PS5 on it. lol
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi Nikki,
We are very glad to hear that you are so pleased with your new BRAVIA 2 II! There is nothing quite like setting up a fresh screen after a move, and it’s wonderful to know that the color and picture quality are already impressing you—especially while gaming on your PS5. We truly appreciate your continued loyalty to our TVs and soundbars.
Thank you for being part of the Sony family.
Regards,
Dominick
- Rated 5 out of 5 stars
Sony is my preferred brand.
RaymondO Posted
Nice picture, vibrant colors. Easy to install and use. Best Buy had a decent stock even after Black Friday.
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hello RaymondO,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying the vibrant colors and clear picture of your K50S20M2 TV. It’s wonderful that the setup was easy and that you had a smooth purchase experience at BestBuy even after Black Friday. Your feedback means a lot to us—thank you for sharing!
Best regards,
-Fred
- Rated 5 out of 5 stars
Study tv
TerryS Posted
Outstanding quality and picture. The television connection was great and not complicated.
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi TerryS!
Thanks so much for the feedback and for sharing your experience with us.
We are delighted to hear that you had such a smooth time getting your K-50S20M2 set up and that you are impressed with the quality.
We're genuinely thankful you decided on Sony!
Warm regards,
Estefany
- Rated 4 out of 5 stars
Sonyvision
EdwardJoseph Posted
Great quality tv. Great service from manager that day
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi EdwardJoseph,
That's wonderful to hear! We're glad you are enjoying the quality of your 50" BRAVIA 2 II and had a positive experience with the store manager. Thanks for choosing Sony. Best regards, Eliab
- Rated 5 out of 5 stars
SURPRISINGLY VERRY GOOD LED with 4K UHD
Brian Posted
Even though this is my secondary Tv,I can confidently say that the Sony Bravia 2 LED 4K UHD Smart Google TV has completely transformed my viewing experience. The 4K UHD resolution is stunning. Whether I’m watching movies, sports, or playing video games, the picture quality is crisp, clear, and vibrant. The HDR ensures rich colors and deep blacks, making everything pop off the screen. Google TV is easy to navigate, and the voice assistant works ok.I can actually control smart devices with just a simple voice command. The Google Assistant is responsive, and I like being able to link it with other smart devices around my house. Google Play Store is pre-installed It’s perfect for gamers, too—there’s little to no lag, and the graphics are kikk butt in 4K resolution. Plenty of HDMI ports, 2 USB inputs, and built-in Wi-Fi, connecting to my devices.It supports Bluetooth, so you can connect headphones or speakers without the hassle of cords. If you're looking for an all-around Economical but great lookin'TV, the Sony Bravia 2 LED 4K UHD Smart Google TV may be what your lookin for!!!! Highly recommend!
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi Brian! Thanks so much for taking the time to share your feedback on the Sony Bravia 2 II TV!
We are really happy to hear how much the TV has elevated your viewing experience.
While it sounds like you've already discovered some great features, we just wanted to highlight a couple more things that make the Bravia 2 II a standout:
We designed this model to handle fast-moving content beautifully, thanks to technologies that reduce motion blur, ensuring everything stays smooth and clear, especially important for action movies and gaming. Plus, the TV's up-scaling capabilities mean that even non-4K content is enhanced to look as close to Ultra HD as possible, so everything you watch benefits from the display.
Thanks for choosing Sony!
Best regards,
Estefany
- Rated 5 out of 5 stars
Great TV
TJHofBoca Posted
I’m very happy with my 50 inch Sony Bravia TV. The picture quality is outstanding, with sharp details, vibrant colors, and excellent contrast. The sound is surprisingly good, and the smart TV features are easy to use. It was simple to set up and has been reliable so far. Overall, it’s a great value and provides an excellent viewing experience for movies, sports, and streaming.
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi TJHofBoca,
We're thrilled to hear that you are so happy with your new BRAVIA 2! It's wonderful to know that the outstanding picture quality, easy setup, and smart features are delivering an excellent viewing experience for your movies and sports.
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
Great TV
David Posted
Great TV. Great Google OS and app interface, Great WiFi connectivity, Great picture, contrast, brightness, color, etc. Good sound, Great menu, features, and settings, Great outputs. No complaints!
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi David,
We are thrilled to hear you're enjoying your new BRAVIA 2! It’s great to know that the picture quality, Google TV interface, and connectivity are all meeting your expectations.
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
Leaving no Crumbs, Just right!
Musicalmonk Posted
It's very new! The OS is impeccable, and the system only requires that you have a Wi-Fi connection to run its update. I also like the extra HDMI port for my little NES gaming box, which I use to enjoy vintage vibes. The aura hits right on this screen and it's dripping with features that would leave crumbs at the end of the day. Would I choose this product again if I went to the store today? 10x yes! Sony Bravia has the right feel. I hope it makes you as happy as it's got me under its spell.
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi Musicalmonk,
We are elated to hear that the new Sony BRAVIA 2 II has you under its spell!
It's fantastic to know you find the OS impeccable and that the features are truly delivering for you. We especially love hearing that the extra HDMI port is perfect for your NES box and helping you enjoy those vintage vibes—the right aura hits on that screen! Thank you for your incredibly enthusiastic 5-star review and for trusting Sony!
Regards,
Dominick
- Rated 5 out of 5 stars
Happy with this new Sony TV
chrisintexas Posted
Had been intending to upgrade my bedroom TV to a larger screen, but finally was forced to when the old one started flaking out. I didn't need a super high end TV, but did want a good one. This is the perfect size for the room and having had several Sony TVs, decided I would stick with Sony. The picture is good, setup was easy, sound is good; overall a good buy at a reasonable price.
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi chrisintexas,
We’re thrilled to hear that you decided to stick with the Sony family for your bedroom upgrade! It’s great to know that the BRAVIA 2 II is the perfect fit for your space and that you found the setup easy and the quality to be a great value. Thanks for choosing Sony.
Best regards, Eliab
- Rated 4 out of 5 stars
Good TV bad instructions
JamesM Posted
The TV itself is wonderful. The picture and sound are great for us. We don’t have a home theater set up. We mostly watch streaming shows and do not have a game console. There are 3 things that I don’t like about the TV. First is the initial set up. The directions for just opening the box and adding the feet should be simple but they weren’t. They were pictures with no text. The few words shown in warnings said to be careful of the screen but the picture show laying the screen side down to attach the feet. I used the styrofoam to support the back of the TV while adding the feet. It took a while to do the licensing agreements and other set up items took along time to get through. The part I like the least is the remote control. It has taken a few weeks to start to get used to it. The enter button and move up down right and left buttons are sensitive and you can easily hit one when you think you’ve hit another. It doesn’t have a talk to it function. I could read the instructions but see above/
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for sharing this detailed review, JamesM.
We are absolutely delighted to hear that you find the TV itself to be wonderful and that the picture and sound are great for your streaming and non-home theater setup needs. It is rewarding to know that the core viewing experience of the K-50S20M2 is meeting your expectations.
However, we sincerely apologize for the frustration you experienced with the initial setup process. Your feedback regarding the unboxing instructions is incredibly important. We regret that this process was confusing, and we will share this input directly with our packaging and manual teams to improve clarity immediately. We also understand that the licensing agreements and other set-up items took longer than they should have, and we apologize for the tedious experience.
The part of your feedback we take most seriously is your difficulty with the remote control. We regret that the sensitivity and layout of the directional and enter buttons have made the TV cumbersome to use over the last few weeks. We are committed to making our remote controls intuitive, and your detailed critique of the design is invaluable for future revisions.
The remote for the K-50S20M2 includes a microphone button that allows you to give voice commands and search for content via Google Assistant. Please check the remote for that specific button, as utilizing this feature can make navigation much easier, especially compared to manually typing. We apologize if the instructions did not clearly highlight this powerful feature.
Thank you for bringing all these points to our attention. We rely on honest feedback like this to enhance both our hardware and the entire customer experience.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Rated 5 out of 5 stars
Sony Bravia TV
SusanH Posted
I’ve been buying Sony Bravia TVs for years and this newest for the bedroom did not disappoint. You can count on the quality of this TV. Sony has enhanced the initial setup to make it even easier!
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for the wonderful review, SusanH!
It’s an absolute pleasure to hear that your newest BRAVIA 2 has lived up to the Sony legacy! We know how important that bedroom TV experience is, and we’re so glad the quality and reliability you've come to expect are shining through.
We are also thrilled that you noticed the improvements to our setup process! We’ve been working hard to make getting a new TV ready—from unboxing to your first movie—as seamless and stress-free as possible. It’s great to know that the 4K Processor X1 and our refined Google TV integration made your experience even easier.
Thank you for your years of loyalty to the Sony Bravia family. We hope you enjoy many cozy nights of great entertainment!
Best regards,
Gus,
Sony Social Media Team
- Rated 5 out of 5 stars
SONY BRAVIA2 II LED 4K UHD SMART GOOGLE TV
CHRISTOPHER Posted
AMAZING COLOR, A BREEZE TO SETUP, GREAT FEATURES!!
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for the wonderful feedback, Christopher!
We are so glad to hear that you are loving the amazing color and great features on your new TV, and that the setup was an absolute breeze for you! It is awesome to know everything is hitting the mark.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Rated 5 out of 5 stars
Game Room TV
billsbacker Posted
Purchased for my game room. Easy to set up. Settings options easy to understand to achieve the best picture and sound. Connected my xbox one and xbox x through my sound system using the eArc and 2.1 HDMI ports on the television. Excellent picture. Happy with the purchase.
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi billsbacker,
That is fantastic news! We are thrilled that the 50" Class BRAVIA 2 II LED TV was easy to set up for your game room and that you found the settings intuitive for achieving an excellent picture! We're glad the eARC and HDMI 2.1 ports are allowing for a great connection with your Xbox consoles and sound system.
Thanks for choosing Sony.
Best regards, Eliab
- Rated 5 out of 5 stars
Excellent Purchase from Best Buy Open Box
SUZN Posted
So happy with the TV itself. Great quality viewing without being over complicated. The Sony remote is not as robust as we'd like. Our previous Sony TV remote had the capability to punch-in channels from a number pad to go directly to a desired program. Suppose with streaming that isn't used as much, but we liked the option when viewing "regular" local broadcasts, plus there isn't a button to jump back to the pervious channel like our old remote, this one forces you to scroll all the way through, it's annoying but not the end of the world. Would still recommend.
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi SUZN,
We completely understand how much you miss the convenience of a traditional number pad and a dedicated previous-channel button when navigating through your local broadcasts. As a helpful workaround, you can use the Google TV app on your smartphone to access an onscreen keypad for easier channel navigation. For more guidance on remote features and troubleshooting support, please visit official Sony support resources at https://www.sony.com/electronics/support.
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 3 out of 5 stars
Sound Quality
JOSEPHA Posted
What a disappointment. The speakers deliver very little base. Every spoken word has a shrill, unnatural quality about it. The net result was that I had to spend an additional $150 to buy a sound bar to provide reasonable sound for the unit. For future buyers, it would be nice to get a heads up about the need for supplemental audio equipment. The picture is fine, but the sound quality was truly a major turn off. I have always trusted the Sony brand but that is no longer the case. In addition to product review I would like to mention delivery. The person delivering the unit failed to bring it 20 feet down an entry way to the main entrance but rather placed it in front of a double door entrance to an attached utility room. This entry is in direct view from the street and sidewalk. Fortunately, we beat the "porch pirates" to it. If this individual still is employed at Best Buy, more training is definitely needed for this person..
No, I would not recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi JOSEPHA,
We are sorry to hear about your disappointing experience with the sound quality of your Sony BRAVIA TV and the delivery service. For the audio issue, you might try adjusting the TV’s sound settings such as bass and equalizer options to improve the listening experience. For delivery concerns, we recommend reporting the matter directly to Best Buy for better handling in the future. For more support on your TV, please visit our Sony support page.
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
Great Sony TV!
MarysY Posted
Very happy with this Sony Bravia 2 (2025) TV. Set up was very easy. Picture detail and color are beautiful. Delivery to my door by Best Buy was also excellent as they were very precise in letting me know the time they would arrive.
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for the fantastic review, MarysY!
We are absolutely thrilled to hear that you are very happy with your new BRAVIA 2 TV! It is wonderful to know that the set up was very easy and that the picture detail and color are beautiful.
We also appreciate you highlighting the excellent delivery service you received from our partners at Best Buy.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Rated 5 out of 5 stars
Sony TV.
GeorgehE Posted
Purchased about 3 weeks ago. My family has owned Sony products for years. Good quality and long lasting.The BRAVIA 2 was easy to set up working on our cable and over the air.Picture quality is excellent. Highly recomended.
I would recommend this to a friendThis review is from Sony - 50" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for the fantastic review, GeorgehE!
We’re honored to hear that Sony has been a part of your family’s home for years. It’s wonderful that your new BRAVIA 2 was easy to set up with your cable and antenna, and that you’re enjoying the excellent picture quality.
Thank you for your loyalty and for recommending us!
Best regards, Gus, Sony Social Media Team