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OLIVIAF Posted
Picture quality is amazing. The brightness is adjustable. Easy to install.
Posted
Hi OLIVIAF,
It is great to hear that you are enjoying the amazing picture quality and the customizable brightness feature of your Sony BRAVIA 3 II. We're also glad to know that the installation process was smooth and easy for you. Our team works hard to deliver exceptional viewing experiences combined with user-friendly features.
Thank you for choosing Sony and allowing us to be a part of your home entertainment journey.
Regards,
Dominick
BRYANY Posted
Great picture, set up was easy (I am 70 yrs. old so these set ups are never easy), so I am able to enjoy the TV without much problems, which is great!
Posted
Hi BRYANY,
It is fantastic to know that you found the setup process for your new BRAVIA 3 II straightforward and hassle-free. We design our TVs to be user-friendly for everyone, and it brings us immense joy to hear that you are enjoying the beautiful picture quality without any trouble.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
RockinCW Posted
Great picture and good sound. Used this to replace one the sound died oni
Posted
Hi RockinCW,
It's a true pleasure to hear that you are enjoying the great picture and good sound of your new BRAVIA 3 II. It can be incredibly frustrating when a previous TV's audio gives out, so we are glad to provide a major upgrade that brings your favorite content back to life.
Thank you for making Sony part of your home entertainment. Enjoy the view!
Regards,
Dominick
Tater Posted
Excellent mid range Sony Bravia offering clear picture very life like without being overdone. Squali is good without a soundboard edition purchased this television for the master bedroom and we are very happy.
Posted
Hi Tater,
It brings us great satisfaction to hear that you are so happy with your new television. We designed the Sony BRAVIA 3 II to deliver a clear, lifelike picture and impressive built-in sound, making it a perfect fit for a master bedroom setup.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
TheodoreM Posted
Picture is pretty average in brilliance and sharpness. Price was a little high, I think, in comparison with other makes. Encountered difficulty in dealing with the on-line registration proicess. Was cluttered with a lot of unnecessary messaging. Did not receive any instructions on how to manage the remote control. Am now in a steep do-it-yourself learning curve. Should have had some printed material in the documents provided to get me started. Voice activation was accompanied by a shrill female voice in broken English and was very annoying in that it announced every volume change and made a lot of unnecessary comments about programming. Voiced activation stopped working after two days, and later returned after I unplugged the power cord and re-plugged. The annoying female voice is not there now.
Posted
Thank you for the detailed feedback, TheodoreM!
We are so glad to hear you got that voice activation glitch sorted out with the power reset, but we really appreciate you calling out the frustration with the steep learning curve, the registration clutter, and the lack of a printed remote guide. We want setting up a new TV to feel straightforward, not annoying, so we are definitely passing your notes about the onboarding process and the initial voice guidance behavior along to our product and software teams.
Just as a quick heads up for that learning curve, you can find a fully searchable Help Guide for your K55XR30M2 right on our support site that breaks down every single remote function and picture adjustment setting to help you get that brilliance and sharpness dialed in exactly how you like it.
Thank you for choosing Sony, and we appreciate you sticking with it!
Best regards,
Gus, Sony Social Media Team
WILLIAMK Posted
This is typical Sony. Picture and color are good but the sound is low. You have to do adjust sound to the max for louder clarity.
Posted
Hi WILLIAMK,
We are glad you like the picture and color, but we are sorry to hear the sound requires maxing out the volume for clarity. To boost the audio baseline, please go to Settings > Display & Sound > Sound > Volume level and increase the Volume offset. You can also run the Acoustic Auto Calibration in your sound settings to automatically optimize audio based on your room's layout, or visit https://www.sony.com/electronics/support for further assistance.
Thanks for choosing Sony.
Best regards,
Eliab