
Rating 4.7 out of 5 stars with 1261 reviews
4.7- Picture Quality (878)
- Color (123)
- Ease of use (102)
- HDR (51)
- Smart TV (25)
- Remote (21)
- Viewing Angle (6)
- Blooming (5)
- Operating System (5)
- Bluetooth (4)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Solid TV, Much Better than the Samsung Q6F
I purchased a 55" Samsung Q6F back in July after my Samsung Plasma TV died, and had multiple issues with that TV. Got this Sony as a replacement after two months of trying to get the Q6F repaired. The picture quality on this TV is much better than the Q6F. I'm not sure if that's due to the differences in the dimming arrays, but I've really enjoyed the quality and the black levels are solid. Android TV is a little sluggish at times, and getting into the actual TV settings shouldn't take so many button presses...but once you get used to the system, having access to the Play Store and all the apps is great. I also suggest looking up some tips/tricks guides for Android TV; getting rid of most of the "suggested content" has made the menus considerably cleaner. I primarily use this TV with a PS4 Pro. The HDR handoffs are much cleaner than the Q6F. The Q6F had a ton of problems with "game mode" turning on and off at random. The only way you can tell the Sony is switching between game mode and/or HDR is the screen will go black for a second or two. Spider-Man and Destiny 2 look great on this TV. The remote isn't as nice/simple as the Q6F, but using HDMI ARC with a Sony soundbar means I only need to use the TV remote for everything, which is a plus. Overall, I'm very happy with this TV. I've never had issues with Sony products, and this TV has made me interested in their future OLED TV products.
Posted by KaLiBLeek
- Rated 4 out of 5 stars
Amazing Tv but one big flaw!
I was undecided on which tv to buy between the Sony 900f, the Samsung q8fn and the LG B8 OLED. I decided on the Sony for price as it was 600 dollars cheaper but also for the Motion and no burn in risk. At first I was highly disappointed. No matter what settings I tried it looked horrible until the used ratings.com’s settings and turned on enhanced input in the settings menu. Now after some fine tuning it is an amazing picture! Motion is amazing. Movies, Sports, and Netflix through my Xbox one s looks amazing, but gaming is hit or miss as the hdr can sometimes mess with the image and makes it too dark. (Im sure it’s a setting I have not figured out yet). As for the main flaw, the BLOOMING!!! This tv can have an awful blooming effect I’ve only really noticed it on scenes where it’s a black background and white lettering you get about a bad 6 inch white halo around the text. Now on my unit the blooming isn’t terrible around subtitles on dark screens as usually the background colors hide this defect, but it is there, usually on screens where it doesn’t matter like the picture I attached. I added bias lighting and it has helped but it’s still present. As for the colors it’s not as rich as the q8fn or an OLED, but this tv is no slouch. It still does color really well and blacks are great on this tv too. For the price this tv has a lot of features and does an incredible job with sports and movies. If you don’t mind the blooming it’s worth every penny and packs a serious punch. If it didn’t have the blooming issue it would be a 5 star tv
Posted by TyPrytor
- Rated 5 out of 5 stars
Excellent TV despite several QC issues.
If you are sensitive to dead pixels and debris underneath the screen, this TV will drive you nuts. My purchase experience was horrible and I'm happy to finally have a perfect TV. I am commenting on the 55 inch X900F. Luckily a Sony rep happened to be at the Best Buy I visited, after already returning two of these TVs. My first TV was totally unacceptable. There were several eye lash sized dust specks under the screen and a couple of dead sub-pixels. The 2nd TV had several dust specks underneath the screen and a dead pixel. I took photos to document the issues, they are hard to see but I wanted to attach them regardless. While at the store the Sony rep and one of the store managers were both very, very cool. They agreed that these defects were unacceptable and were concerned about defective batches being sent. We opened additional TVs until we got a pixel perfect one. We opened three and the first one had a bright white stuck pixel, and dust specks. The 2nd one had a dead pixel and a dust speck. The 3rd TV was absolutely perfect and a keeper. I give a lot of credit to the local Best Buy staff and to the Sony rep who was present. They all went above and beyond to make sure I got a perfect screen, which they did not have to do. After all of that, I got it home and installed and calibrated to my liking. Wow. There was a recent software update that enables the TV to support Dolby Vision. Watching 4K HDR content that utilizes DV is unbelievable. HDR content is beautiful and really pops. Motion processing is fantastic and this is why I stick with Sony TVs over other brands. This TV also is not edge lit, it uses full array local dimming, although not as good as the top of the line Z series, it is pretty great. Much better than any edge lit TV I've used. Screen uniformity is pretty much perfect on mine. I do not have any "dirty screen effect" when there is fast panning / watching hockey or other sports. Android TV interface is great and very convenient. I have an Android phone and it syncs with the TV during initial set up, and it is a breeze. I highly recommend this TV if you are able to find one without pixel defects.
Posted by jtr40
- Rated 5 out of 5 stars
Awesome mid range tv
Bought it last year. No issues so far. Picture quality is excellent. After upgrading to android tv oreo i thought it might slow down the tv but nope it is faster than before. No need but apple tv or other tv cast. Dolby vision support is added benfit. Watching hbo content is great with exceptional picture processing.
Posted by Kumara
- Rated 5 out of 5 stars
Super tv
Sony products have always been superior. It was easy to set up this tv. The functions available met my expectations. Colors and clarity are just amazing. I’m very happy with this purchse. Best Buy associates gave all the information I needed and made the purchase fast and simple.
Posted by Mrbroker