BobP6825 Posted
I bought this 4k HD Blu-ray player to go with my new, 65" Sony Bravia OLED TV, and it works great! My wife and I are big movie fans, and especially old black and white films, and discovered the new 4k disks wouldn't play on my old Playstation 4. We decided to get a player rather than a Playstation 5, since I really don't game any more. At any rate, this is a great choice to pair with a Sony TV, and it handles the new 4k discs just fine, Even our older DVD's look better, although some of that may have to do with the new TV as well as the player, although Sony claims this player does make even older disks look better. At any rate, we've very happy with our new purchases!
Posted
Hello BobP6825,
Thank you for choosing Sony!
It brings us great joy to hear that your UBPX700U Blu-ray player pairs perfectly with your 65" Sony Bravia OLED TV. We're glad it plays your 4K discs and enhances older DVDs, making movie nights even better. Thank you for sharing your positive experience!
Best regards,
-Fred
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Luxlamf Posted
This is a very nice unit, I had a few years old LG player that was having troubles with UHD discs, This one came highly recommended for a mid priced unit with no fanciness. What it does have is Dolby Vision, (No other unit in this. price range has) Dolby TrueHD, DTS-HD High REs and Master Audio, not available on other units in price range. I was always told Panasonic was the best but I couldn't get over everything this had to offer. Picture looks great, Sound is great going to home theater and plays all discs no problem. It's a very basic player with no wifi or streaming etc.. (thing I would never use it for anyways) and I like that, Just want a great BluRay player. Problem I have is Best Buy hasn't updated their website for this 700U, the newest player, they have the previous 700 description, it doesn't have Wifi (or apps etc.. no streaming) I called their tech support and was told it does, hours trying to figure it out on my end going back and forth with Best Buy to realize they have the description of the previous unit have. Great player, terrible web and then tech support that kept telling me to do things that the player doesn't offer and told me to exchange it. I didnt exchange it, so the 4 star rating isnt for unit its for Best Buy. Until gets 5 Stars.
Posted
Hello Luxlamf,
Thank you for choosing Sony!
It's a true pleasure to hear that the UBPX700U Blu-ray Player is delivering excellent picture and sound quality for your home theater setup, along with advanced features like Dolby Vision and high-resolution audio support that set it apart in its price range. We appreciate your insight on its straightforward functionality, which aligns perfectly with your needs. We're sorry to hear about the confusion caused by Best Buy’s website and tech support, and we’re grateful for your patience in resolving the matter. Thank you for sharing your detailed feedback.
Best regards,
-Fred
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TCLfan Posted
I love this 4k player. It’s exactly what I needed. Small, quick responses, excellent picture quality! Sony does it again!
Posted
Hi TCLfan,
Thanks for your wonderful review! We're excited to hear the UBP-X700U 4K player is exactly what you needed—compact size, quick responses, and excellent picture quality!
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
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ValerieR Posted
Old School is still cool. He was so excited on Christmas day. He thought we were not listening to him. He could now watch his videos and enjoy the movies without having to pay to watch.
Posted
Hi ValerieR,
It brings us great joy to hear that this was such a hit on Christmas day! There is nothing quite like that moment of surprise when a gift shows we’ve really been listening. We love that the UBP-X700U is helping him dive back into his video and movie collection with stunning 4K clarity, proving that "old school" physical media still offers the best way to enjoy a personal library without any extra costs.
Thank you for letting Sony be a part of your family’s holiday celebrations.
Regards,
Dominick
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Linda Posted
Love my new blue ray player. Even though we do a lot of streaming, we have so many DVDs we needed to update it for our new TV.
Posted
Hi Linda,
We are elated to hear that you are loving your new Blu-ray player! It is wonderful that you can continue to enjoy your extensive DVD collection with high-quality playback on your new TV alongside your favorite streaming services.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
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Nicodemus Posted
This player hits the sweet spot for 4K Blu-ray playback. It’s the most affordable option out there that supports Dolby Vision — everything else with that feature costs $500 or more. Keep in mind, while the PS5 and Xbox Series X can play 4K Blu-rays, neither supports Dolby Vision. Since this model has been on the market for a while, most of the early firmware issues have been ironed out. The remote is a bit on the small side, and the build quality isn’t as premium as the higher-end models, but for the price, you’ll hardly notice — or Care.
Posted
Hi Nicodemus,
Thanks for sharing such a helpful and detailed review!
It brings us great joy to hear that this UBP-X700U hit the sweet spot for your home theater setup. We’re glad you feel you’re getting such a great deal on the performance.
We appreciate your business and thank you for choosing a Sony product!
Best regards,
Estefany
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AnthonyF Posted
This is an excellent blu ray player and definitely an upgrade over my PS5. It gives my old DVDs new life.
Posted
Hi AnthonyF,
Thank you so much for the fantastic 5-star review! We feel privileged to hear that the Sony UBP-X700U is an excellent upgrade for your home entertainment setup. It's wonderful that you're experiencing a noticeable improvement over your PS5 and that our upscaling technology is giving your DVD collection new life. We designed the UBP-X700U to deliver a stunning picture and immersive audio for all of your media, and your feedback confirms we've hit the mark.
Thank you for choosing Sony!
Best regards,
Dominick
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TheGhostRyder Posted
1 week in and its already having freezing issues like others have said they experienced. Some discs brand new out of the package wont even begin to play. I dont recommend this player model WHATSOEVER. If problems with it are as widespread as Ive read online, the entire X700 line should be discontinued.
Posted
Hi TheGhostRyder,
We are sorry to hear you are experiencing freezing issues and problems with discs not playing on your UBP-X700 player so soon after purchase. This is certainly frustrating. For immediate troubleshooting, please ensure the player's software is fully updated via the network settings, as updates often address disc compatibility and stability issues. Also, try unplugging the player for 60 seconds to reset it, and ensure your new discs are completely free of smudges or fingerprints. If the freezing and playback problems continue after these steps, please contact our support team directly so we can investigate your specific unit and determine the best course of action: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
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RobertR Posted
Excellent picture quality and upscaling. I wish it had a digital readout showing the movie minutes and a clock. I should have looked because Best Buy has a Sony that’s similar in quality and features that does have the screen
Posted
Hi RobertR,
We are thrilled to hear that you are enjoying the elite 4K picture quality and the advanced upscaling capabilities of your new player!
The UBP-X700U is engineered with our proprietary 4K upscaling technology, which analyzes textures and colors in real-time to bring standard Blu-rays and DVDs as close to 4K resolution as possible. While this model features a sleek, minimalist front panel without a digital clock to keep the design compact, you can always access the exact movie minutes and playback status by pressing the "Display" button on your remote to bring up the on-screen overlay. We are glad that the inclusion of the high-speed HDMI cable helped get your cinematic experience started right away, and we appreciate your feedback on the hardware design as we continue to evolve our home theater lineup.
Thank you for choosing Sony for your 4K Ultra HD experience!
Regards,
Dominick
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FrankvS Posted
I bought this unit to replace the 5 year old exact same model (4K Ultra HD / Blu-ray / DVD) that had an Extinction Level failure last week (Door/tray quit opening). After 5 steady years of use, I only had one issue with it, and this new unit has the exact same issue right out of the box: it plays 4K Ultra HD and Blu Ray discs perfectly without fail ( as did the old one); however it refuses to play some DVD totally (fail to load) and the ones it does play hang up / stop / refuse to continue once it gets to a certain point if the disc is dual layer. I had hopes Sony would address this issue on the new unit after years of caustic reviews on just this issue: apparently not. That issue aside, I will give both the new and old units highest marks otherwise: jaw dropping 4K pictures and zero complaints other than the DVD issue.
Posted
Hi FrankvS,
Thanks for providing such detailed and honest feedback on your UBP-X700. We're glad to hear that you are so happy with the "jaw dropping" 4K and Blu-ray performance, and we appreciate you giving it your highest marks in that regard.
We are truly sorry to hear that you're experiencing the same DVD playback issue with the new unit that you had with your old one. We understand how frustrating it is to have a recurring problem.
To address this, we recommend a couple of troubleshooting steps: Please ensure the player is connected to the internet and check for the latest firmware in the settings menu. Many disc playback issues are resolved through software updates.
While you've mentioned a pattern, it can be helpful to try a brand-new, clean DVD from a different source to rule out any disc-specific issues.
If the problem persists, we highly recommend reaching out to our official product support team. They can provide personalized troubleshooting and investigate this specific issue with you directly.
Here's the link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
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BMur Posted
It yields a very good picture and offers a number of useful features. Easy to use and does not take up too much space.
Posted
Hi BMur,
We are excited to know that you find the UBPX700U player easy to operate and appreciate the high-quality image output. We designed it to be compact while still offering a variety of useful features, so we're thrilled it fits perfectly into your space.
Thank you for the five-star review and for trusting Sony!
Regards,
Dominick
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JamesZ Posted
Sleek design. Easy install and provides a great picture.
Posted
Hi JamesZ!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that you’re loving the look of your new player and that the setup was a breeze.
The UBP-X700U is built to bring the theater experience home. It features 4K Ultra HD resolution and HDR10/Dolby Vision for incredible detail and color. Plus, it handles almost any disc format and even streams 4K video from your favorite apps.
We appreciate you choosing Sony!
Best regards,
Estefany
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BruceB Posted
This is the second unit of this model that I’ve purchased. The model number is essentially the same as the first, with the addition of a letter. The original unit developed a heat issue and eventually failed after several years of use. This newer unit seems improved overall, but it has an odd problem. I have a Samsung Smart TV, and the earlier model worked perfectly. When the TV was on and set to cable, turning on the UBP-X700U 4K Ultra HD Blu-ray player would automatically switch the TV to the Blu-ray input. With the current model, the TV does switch inputs, but only the audio comes through—the video is missing. To resolve this, I have to go through several steps, including turning the player and TV on and off multiple times, before they recognize each other and begin working correctly. However, once working the UBP-X700U 4K Ultra HD Blu-ray player gives an outstanding picture if you have any Blu-ray HD 4K discs to play. It also come with smart apps and internet connectivity which I do not use or need as I have cable and a smart TV with the same apps.
Posted
Hi BruceB,
Thanks for the feedback! We’re glad to hear you’re enjoying the outstanding 4K picture quality on your new UBP-X700/U player.
At the same time, we're very sorry for the frustration with the video handshake issue. We'd love for our team to help you dial this in.
Please reach out to our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
They can walk you through a few simple steps to make sure your TV and player are talking to each other correctly the first time you turn them on.
Thanks for choosing Sony and letting us know about this issue.
Warm regards,
Estefany
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JenC Posted
Player works great. Very easy to use. Especially like the green light when the power is on. My old one didn't have that and sometimes I wasn't sure if it had turned on or not.
Posted
Hi JenC,
We could not be more pleased to hear that your UBP-X700U is delivering a great experience and that you are finding it so easy to use! We understand that even the smallest design details, like a clear power indicator light, can make a significant difference in your daily setup, so it is wonderful to know that this feature provides the clarity and peace of mind you were looking for. We are glad this player has become a reliable and user-friendly addition to your home theater.
Thank you for trusting Sony.
Regards,
Dominick
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headset Posted
Very very nice blu ray player. Weve been wanting to get a player to use as backup for all the movies we have when our streaming isnt available. This was very easy to set up, works well and is compatible with our TV. Highly recommend it.
Posted
Hi there!
Thanks for the great feedback!
It is fantastic to know that your new UBP-X700U was easy to set up and works perfectly with your TV.
We appreciate you choosing Sony!
Best regards,
Estefany
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TheCooks3 Posted
This is exactly what you would expect. Easy to set up and use, with outstanding quality. A little expensive, but worth it.
Posted
Hi TheCooks3,
We are beyond pleased to hear that your UBP-X700U is providing the outstanding 4K quality you were looking for. We aim to make the setup process as seamless as possible so you can get straight to the movies, and it is wonderful to know the performance has made it a worthwhile addition to your setup.
Thank you for trusting Sony to bring the ultimate cinema experience into your home.
Regards,
Dominick
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KyPenguin Posted
This 4K Blu-ray player is an exceptional upgrade from previous Blu-ray formats. I purchased this to view my 4K Blu-ray of 1959's "Ben Hur." The picture is sharp, the colors more vibrant, and the movement smooth and natural. The audio is also exceptional and clear. I love that when there is silence, it is true silence. That is most likely due to the excellent mastering of the disc, but the player doesn't get in the way of that either. The player is also backwards compatible with regular Blu-rays, DVDs, and CDs, upconverting the video discs a bit beyond what's available on a regular Blu-ray or DVD player. The remote control is your typical Sony remote control with lots of choices, including opening and closing the tray via remote. I am happy with my purchase.
Posted
Hi KyPenguin,
It’s rewarding to hear that the UBPX700U has provided such an exceptional upgrade to your home cinema, especially for a masterpiece like "Ben-Hur." We designed this player to support Dolby Vision and HDR10 to ensure those vibrant colors and deep silences remain as pure as the filmmakers intended. It’s also great to know you're making use of the 4K upscaling for your classic collection and enjoying the convenience of our functional remote design.
Thank you for making Sony part of your premium entertainment experience.
Regards,
Dominick
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ALM2020 Posted
Upconvert is amazing. We have a lot of older DVDs and they look pretty dang good played on this DVD player. Can’t wait to watch something in higher resolution! Couldn’t be happier, highly recommend!
Posted
Hi ALM2020,
That is fantastic feedback! We are thrilled to hear that the upscaling feature on the UBP-X700U 4K Ultra HD Blu-ray Player is amazing, making your older DVDs look "pretty dang good." We are delighted you couldn't be happier and highly recommend it!
We are confident you will be even more impressed when you start watching high-resolution 4K UHD Blu-rays.
Thanks for choosing Sony.
Best regards, Eliab
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DVDStorageGuy Posted
Extremely easy hookup and setup. Plays everything beautifully (old DVD thru 4k Blu-Ray and video/audio files). Cds play great too. Couldn't be happier, excellent buy.
Posted
Hi DVDStorageGuy,
Thank you so much for your feedback! It is great to hear that the UBP-X700U has been so easy to set up and is playing all your media beautifully.
This model is designed to deliver stunning 4K picture quality and high-resolution audio, making it a versatile choice for all your entertainment needs.
We appreciate you choosing Sony!
Best regards,
Estefany
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EileenB Posted
It's a great 4k uhd and Blu-ray player!! I think that the picture quality and sound are incredible and outstanding!! I like how compact it is right down to the controller Many features and settings!!
Posted
Hello EileenB,
Thank you for choosing Sony!
It brings us great joy to hear that you appreciate the UBPX700U’s incredible picture quality, outstanding sound, and compact design. Your enthusiasm for its features and settings inspires us to keep delivering products that enhance your entertainment experience. Thank you for sharing your thoughtful feedback!
Best regards,
-Fred
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