Customer Ratings & Reviews
See more imagesSony - UBPX700U 4K Ultra HD Blu-ray Player - Black
- Model:
- UBPX700U
- SKU:
- 6625313
Highly rated by customers for:
Customer reviews
Rating 4.6 out of 5 stars with 265 reviews
Top Mentions
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- Rated 5 out of 5 stars
Excellent for movie fans!
BobP6825 Posted
I bought this 4k HD Blu-ray player to go with my new, 65" Sony Bravia OLED TV, and it works great! My wife and I are big movie fans, and especially old black and white films, and discovered the new 4k disks wouldn't play on my old Playstation 4. We decided to get a player rather than a Playstation 5, since I really don't game any more. At any rate, this is a great choice to pair with a Sony TV, and it handles the new 4k discs just fine, Even our older DVD's look better, although some of that may have to do with the new TV as well as the player, although Sony claims this player does make even older disks look better. At any rate, we've very happy with our new purchases!
I would recommend this to a friendBrand response from SonyListens
Posted
Hello BobP6825,
Thank you for choosing Sony!
It brings us great joy to hear that your UBPX700U Blu-ray player pairs perfectly with your 65" Sony Bravia OLED TV. We're glad it plays your 4K discs and enhances older DVDs, making movie nights even better. Thank you for sharing your positive experience!
Best regards,
-Fred
- Rated 4 out of 5 stars
Great Player at a great price, BB website terrible
Luxlamf Posted
This is a very nice unit, I had a few years old LG player that was having troubles with UHD discs, This one came highly recommended for a mid priced unit with no fanciness. What it does have is Dolby Vision, (No other unit in this. price range has) Dolby TrueHD, DTS-HD High REs and Master Audio, not available on other units in price range. I was always told Panasonic was the best but I couldn't get over everything this had to offer. Picture looks great, Sound is great going to home theater and plays all discs no problem. It's a very basic player with no wifi or streaming etc.. (thing I would never use it for anyways) and I like that, Just want a great BluRay player. Problem I have is Best Buy hasn't updated their website for this 700U, the newest player, they have the previous 700 description, it doesn't have Wifi (or apps etc.. no streaming) I called their tech support and was told it does, hours trying to figure it out on my end going back and forth with Best Buy to realize they have the description of the previous unit have. Great player, terrible web and then tech support that kept telling me to do things that the player doesn't offer and told me to exchange it. I didnt exchange it, so the 4 star rating isnt for unit its for Best Buy. Until gets 5 Stars.
I would recommend this to a friendBrand response from SonyListens
Posted
Hello Luxlamf,
Thank you for choosing Sony!
It's a true pleasure to hear that the UBPX700U Blu-ray Player is delivering excellent picture and sound quality for your home theater setup, along with advanced features like Dolby Vision and high-resolution audio support that set it apart in its price range. We appreciate your insight on its straightforward functionality, which aligns perfectly with your needs. We're sorry to hear about the confusion caused by Best Buy’s website and tech support, and we’re grateful for your patience in resolving the matter. Thank you for sharing your detailed feedback.
Best regards,
-Fred
- Rated 5 out of 5 stars
Excellent value!
TCLfan Posted
I love this 4k player. It’s exactly what I needed. Small, quick responses, excellent picture quality! Sony does it again!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi TCLfan,
Thanks for your wonderful review! We're excited to hear the UBP-X700U 4K player is exactly what you needed—compact size, quick responses, and excellent picture quality!
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Rated 5 out of 5 stars
A perfect birthday gift for myself.
PAULJ Posted
I like the 4K upscaling feature for my 1080p blu-ray collection. The picture quality is really nifty even from an FHD source. Audio quality is very good for those with the proper equipment for high quality audio playback. The setup was easy to get it running, although I wish it had built in wireless WiFi to update the firmware to the latest version, but running the unit via Ethernet cable is better sometimes.
I would recommend this to a friendBrand response from SonyListens
Posted
Thank you for the detailed feedback, Paul!
We are so glad to hear you are loving the 4K upscaling on your 1080p collection, and that the audio quality is hitting the mark for you. A wired Ethernet line is definitely the most stable way to handle those firmware updates and keep everything running smoothly.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Rated 4 out of 5 stars
OLD SCHOOL COOL
ValerieR Posted
Old School is still cool. He was so excited on Christmas day. He thought we were not listening to him. He could now watch his videos and enjoy the movies without having to pay to watch.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi ValerieR,
It brings us great joy to hear that this was such a hit on Christmas day! There is nothing quite like that moment of surprise when a gift shows we’ve really been listening. We love that the UBP-X700U is helping him dive back into his video and movie collection with stunning 4K clarity, proving that "old school" physical media still offers the best way to enjoy a personal library without any extra costs.
Thank you for letting Sony be a part of your family’s holiday celebrations.
Regards,
Dominick
- Rated 5 out of 5 stars
Dvd player
Linda Posted
Love my new blue ray player. Even though we do a lot of streaming, we have so many DVDs we needed to update it for our new TV.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Linda,
We are elated to hear that you are loving your new Blu-ray player! It is wonderful that you can continue to enjoy your extensive DVD collection with high-quality playback on your new TV alongside your favorite streaming services.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
- Rated 4 out of 5 stars
Great Value 4K Player—Dolby Vision on a Budget
Nicodemus Posted
This player hits the sweet spot for 4K Blu-ray playback. It’s the most affordable option out there that supports Dolby Vision — everything else with that feature costs $500 or more. Keep in mind, while the PS5 and Xbox Series X can play 4K Blu-rays, neither supports Dolby Vision. Since this model has been on the market for a while, most of the early firmware issues have been ironed out. The remote is a bit on the small side, and the build quality isn’t as premium as the higher-end models, but for the price, you’ll hardly notice — or Care.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Nicodemus,
Thanks for sharing such a helpful and detailed review!
It brings us great joy to hear that this UBP-X700U hit the sweet spot for your home theater setup. We’re glad you feel you’re getting such a great deal on the performance.
We appreciate your business and thank you for choosing a Sony product!
Best regards,
Estefany
- Rated 5 out of 5 stars
SONY PLAYER
AnthonyF Posted
This is an excellent blu ray player and definitely an upgrade over my PS5. It gives my old DVDs new life.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi AnthonyF,
Thank you so much for the fantastic 5-star review! We feel privileged to hear that the Sony UBP-X700U is an excellent upgrade for your home entertainment setup. It's wonderful that you're experiencing a noticeable improvement over your PS5 and that our upscaling technology is giving your DVD collection new life. We designed the UBP-X700U to deliver a stunning picture and immersive audio for all of your media, and your feedback confirms we've hit the mark.
Thank you for choosing Sony!
Best regards,
Dominick
- Rated 2 out of 5 stars
Freezing issues
TheGhostRyder Posted
1 week in and its already having freezing issues like others have said they experienced. Some discs brand new out of the package wont even begin to play. I dont recommend this player model WHATSOEVER. If problems with it are as widespread as Ive read online, the entire X700 line should be discontinued.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi TheGhostRyder,
We are sorry to hear you are experiencing freezing issues and problems with discs not playing on your UBP-X700 player so soon after purchase. This is certainly frustrating. For immediate troubleshooting, please ensure the player's software is fully updated via the network settings, as updates often address disc compatibility and stability issues. Also, try unplugging the player for 60 seconds to reset it, and ensure your new discs are completely free of smudges or fingerprints. If the freezing and playback problems continue after these steps, please contact our support team directly so we can investigate your specific unit and determine the best course of action: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
Sony Upscaling DVD player.
RobertR Posted
Excellent picture quality and upscaling. I wish it had a digital readout showing the movie minutes and a clock. I should have looked because Best Buy has a Sony that’s similar in quality and features that does have the screen
I would recommend this to a friendBrand response from SonyListens
Posted
Hi RobertR,
We are thrilled to hear that you are enjoying the elite 4K picture quality and the advanced upscaling capabilities of your new player!
The UBP-X700U is engineered with our proprietary 4K upscaling technology, which analyzes textures and colors in real-time to bring standard Blu-rays and DVDs as close to 4K resolution as possible. While this model features a sleek, minimalist front panel without a digital clock to keep the design compact, you can always access the exact movie minutes and playback status by pressing the "Display" button on your remote to bring up the on-screen overlay. We are glad that the inclusion of the high-speed HDMI cable helped get your cinematic experience started right away, and we appreciate your feedback on the hardware design as we continue to evolve our home theater lineup.
Thank you for choosing Sony for your 4K Ultra HD experience!
Regards,
Dominick
- Rated 4 out of 5 stars
So far so good??
DeliveredFast Posted
The USB port on the front does not appear to be working correctly, I will try again if it does not work I will bring the product back. The rest of the product seems to be operating correctly so far.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi DeliveredFast,
We are sorry to hear that you are having trouble with the front USB port on your UBPX700U player. Please ensure your USB drive is formatted correctly to FAT32 or exFAT, test a different device to rule out compatibility issues, and try power cycling the unit by unplugging it for 60 seconds. If the port still fails to respond after these steps, contacting Sony Support is a great next step.
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
Sony UHD Blu Ray Player
BMur Posted
It yields a very good picture and offers a number of useful features. Easy to use and does not take up too much space.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi BMur,
We are excited to know that you find the UBPX700U player easy to operate and appreciate the high-quality image output. We designed it to be compact while still offering a variety of useful features, so we're thrilled it fits perfectly into your space.
Thank you for the five-star review and for trusting Sony!
Regards,
Dominick
- Rated 5 out of 5 stars
Sony DVD
JamesZ Posted
Sleek design. Easy install and provides a great picture.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi JamesZ!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that you’re loving the look of your new player and that the setup was a breeze.
The UBP-X700U is built to bring the theater experience home. It features 4K Ultra HD resolution and HDR10/Dolby Vision for incredible detail and color. Plus, it handles almost any disc format and even streams 4K video from your favorite apps.
We appreciate you choosing Sony!
Best regards,
Estefany
- Rated 4 out of 5 stars
Good But slight problem
BruceB Posted
This is the second unit of this model that I’ve purchased. The model number is essentially the same as the first, with the addition of a letter. The original unit developed a heat issue and eventually failed after several years of use. This newer unit seems improved overall, but it has an odd problem. I have a Samsung Smart TV, and the earlier model worked perfectly. When the TV was on and set to cable, turning on the UBP-X700U 4K Ultra HD Blu-ray player would automatically switch the TV to the Blu-ray input. With the current model, the TV does switch inputs, but only the audio comes through—the video is missing. To resolve this, I have to go through several steps, including turning the player and TV on and off multiple times, before they recognize each other and begin working correctly. However, once working the UBP-X700U 4K Ultra HD Blu-ray player gives an outstanding picture if you have any Blu-ray HD 4K discs to play. It also come with smart apps and internet connectivity which I do not use or need as I have cable and a smart TV with the same apps.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi BruceB,
Thanks for the feedback! We’re glad to hear you’re enjoying the outstanding 4K picture quality on your new UBP-X700/U player.
At the same time, we're very sorry for the frustration with the video handshake issue. We'd love for our team to help you dial this in.
Please reach out to our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
They can walk you through a few simple steps to make sure your TV and player are talking to each other correctly the first time you turn them on.
Thanks for choosing Sony and letting us know about this issue.
Warm regards,
Estefany
- Rated 5 out of 5 stars
Really nice Blu-ray player for the price
headset Posted
Very very nice blu ray player. Weve been wanting to get a player to use as backup for all the movies we have when our streaming isnt available. This was very easy to set up, works well and is compatible with our TV. Highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi there!
Thanks for the great feedback!
It is fantastic to know that your new UBP-X700U was easy to set up and works perfectly with your TV.
We appreciate you choosing Sony!
Best regards,
Estefany
- Rated 5 out of 5 stars
Blu ray player
Charmedgurl Posted
I dont like how you have to replace all your items now everytime theres new technology on an item that isn't compatible with your old stuff but it is a nice bluray player. I have so many old items like Imac, Chromecast apple TV that I dont even know what to do with and would love to get what I think its worth but its not worth anything anymore because technology is improving to fast where it makes everything depreciate to fast
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Charmedgurl,
We completely understand how frustrating it is when rapid advancements in technology leave older devices feeling obsolete and quickly depreciate their value, and we appreciate you sharing your thoughts while still enjoying the performance of your new 4K Ultra HD Blu-ray player.
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
Nice player
JenC Posted
Player works great. Very easy to use. Especially like the green light when the power is on. My old one didn't have that and sometimes I wasn't sure if it had turned on or not.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi JenC,
We could not be more pleased to hear that your UBP-X700U is delivering a great experience and that you are finding it so easy to use! We understand that even the smallest design details, like a clear power indicator light, can make a significant difference in your daily setup, so it is wonderful to know that this feature provides the clarity and peace of mind you were looking for. We are glad this player has become a reliable and user-friendly addition to your home theater.
Thank you for trusting Sony.
Regards,
Dominick
- Rated 5 out of 5 stars
The Player Works with Bravia TV
JHLee Posted
The Sony UBPX700U transformed our physical media viewing habits. We went from streaming everything we watched to now trying to locate all the our favorite films on 4K UHD blur ays. I've never seen some of these films on such a sharp viewing scale as what we have recently experienced with 4K blurays. If you have a Sony Bravia TV, this player integrates seamlessly controlling volume from the TV speakers to the sound bars. The TV remote also controls some of the features from the 4K player. The player also upscales 1080p discs and DVDs but the best results come from actual 4K mastered discs since they have higher dynamic range and gets as close to the cinema viewing experience as you'll get at home. Such a great deal picking it up at Best Buy Open Box purchase. The player was practically new. It looked like it was opened and then returned intact. Overall a great deal for us and getting lots of use out of the player for foreseeable future.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi JHLee,
We’re delighted to hear that the Sony UBPX700U 4K Ultra HD Blu-ray Player has enhanced your viewing experience with stunning picture quality and seamless integration with your BRAVIA TV. It’s great you’re enjoying the upscaling features and the immersive cinema-like experience at home.
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 4 out of 5 stars
Stunning 4K and Blu-ray pictures!
FrankvS Posted
I bought this unit to replace the 5 year old exact same model (4K Ultra HD / Blu-ray / DVD) that had an Extinction Level failure last week (Door/tray quit opening). After 5 steady years of use, I only had one issue with it, and this new unit has the exact same issue right out of the box: it plays 4K Ultra HD and Blu Ray discs perfectly without fail ( as did the old one); however it refuses to play some DVD totally (fail to load) and the ones it does play hang up / stop / refuse to continue once it gets to a certain point if the disc is dual layer. I had hopes Sony would address this issue on the new unit after years of caustic reviews on just this issue: apparently not. That issue aside, I will give both the new and old units highest marks otherwise: jaw dropping 4K pictures and zero complaints other than the DVD issue.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi FrankvS,
Thanks for providing such detailed and honest feedback on your UBP-X700. We're glad to hear that you are so happy with the "jaw dropping" 4K and Blu-ray performance, and we appreciate you giving it your highest marks in that regard.
We are truly sorry to hear that you're experiencing the same DVD playback issue with the new unit that you had with your old one. We understand how frustrating it is to have a recurring problem.
To address this, we recommend a couple of troubleshooting steps: Please ensure the player is connected to the internet and check for the latest firmware in the settings menu. Many disc playback issues are resolved through software updates.
While you've mentioned a pattern, it can be helpful to try a brand-new, clean DVD from a different source to rule out any disc-specific issues.
If the problem persists, we highly recommend reaching out to our official product support team. They can provide personalized troubleshooting and investigate this specific issue with you directly.
Here's the link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Rated 5 out of 5 stars
Love it! Well worth the price.
ALM2020 Posted
Upconvert is amazing. We have a lot of older DVDs and they look pretty dang good played on this DVD player. Can’t wait to watch something in higher resolution! Couldn’t be happier, highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi ALM2020,
That is fantastic feedback! We are thrilled to hear that the upscaling feature on the UBP-X700U 4K Ultra HD Blu-ray Player is amazing, making your older DVDs look "pretty dang good." We are delighted you couldn't be happier and highly recommend it!
We are confident you will be even more impressed when you start watching high-resolution 4K UHD Blu-rays.
Thanks for choosing Sony.
Best regards, Eliab