Customer Ratings & Reviews

Love them theyre comfortable, and fit perfectly! They have amazing sound, easy to sync with your ears and hearing. The batteries last so long between charges.

[Employee of bestbuy] I purchased these earbuds as an employee to not only test for product knowledge but also for personal use. With that being said, they're GREAT sounding earbuds. I personally wouldn't say they are the greatest out there however, for the price, size, features, and all around everything these earbuds have to offer, they're really great. I would absolutely recommend the Sony WF-C500's to anyone looking for a cheap, med-high quality, and portable set of earbuds.

Good sound and batter life for the price. Having a mic on both the left and right side is great. They are a little bulky, but fit pretty well. They would really benefit from having touch sensors instead of physical buttons. The pressure required to hold down the button pushes the earbud into the ear far enough to be uncomfortable. It is easy enough to adjust afterward, but considering I've owned less expensive earbuds with touch sensors it seems like Sony could avoid the problem altogether.

These earbuds are seriously awesome, they don't fall out of your ears, and the sound quality is great. I especially love that they're water resistant as well, and they look great to. Not bulky at all. Honestly, I've owned a few other brands over the past few years, and they either are bulky, or just stopped working, these earbuds have taken a few hits, but they still work perfectly fine. I play soccer, and even across the field they still connect to my phone great (I leave my phone next to the goal).

I upgraded from a previous Sony wireless ear buds that were wired together. I had dropped them in the pool and they stopped working. These new ones are much more snug and when playing music or listening to podcast, so much better. I was worried I would lose them and nope. Everytime I put them up, I put them in the case. I have already dropped them in the pool 3 times. They are still working! (Of course I didn't let them drop all the way to the bottom of the pool.) I highly recommend them.

Great sound. Long lasting battery too. I use them my whole 8 hours at work on a single charge. Charge fast too. I like how you can adjust setting through their app. I'm really happy with them so far. Never had connection issues. Love the type c charger too.

I always love sony product. When its come to headphones i always prefer sony beside apple. I hope this will stay as my expectation. As i used it sound quality great bass great. Battery life great.

Mind blowing sound & Impressive battery life! The sound is customizable with the app for different preferences. The battery lasts for days & you can use 1 headphone at a time if you choose. I've bought 3 pairs as gifts. These are all around 10/10!

The best ear buds I’ve ever purchased. Not great for work due to the noise cancellation but great for ignoring your wife lol. You can use them as a pair or one at a time. The battery life is EXCELLENT… I’ve never had them die. I would recommend

Pro: Good quality, durable, long battery life Cons: Average bass, moderate aquastic

Headphones are great for people with smaller ears. Case magnets are sturdy so the headphones stay put. Sound quality is great for the price.

Love them was just out for a walk, they fit easy no need to worry about them falling out when out for an afternoon walk, I like them better then my AirPods and better priced

I went from Powerbeats pro to these! The Powerbeats pro kept disconnecting on me and couldn’t update these I absolutely love because battery lasts forever and they charge pretty fast, too! And it’s the first earbuds that have ever stayed in my ear without some thing helping it. They’re light without that cheap feel! They don’t hurt and I forget I have them in. Well until someone talks to me and they sound muffled. Haha! They’re great with background noise cancellation. I highly recommend!

I bought them for my wife, they are small and fit well with her ears, battery life is awesome, the sound blew my wife's Samsung SM-R175 out of the water hands down sound quality is above her expectations.

These ear buds are a value focused item that offers next generation playback, has a sturdy fit that remands comfortable during longs sessions and are dust/water resistant. Things like app support with EQ presets, easy controls on ear buds and long battery life sets this apart form others in this price range where some of these features are lacking. Setup: First thing you notice after opening box is a quick steps diagram on the box that directs you to scan a QR code to download app on the phone, the QR code is very tiny, so my phone’s camera had an issue detecting it at first. Once it did, you’re directed to a web page where you chose IOS or Android options, when the app is installed, you go some steps, and the app connects the ear buds very quick and easily (good feature) then it updated to the latest 8.2 software version. The app prompts you to enable 360 Reality Audio Setup with compatible apps that have that option like Jay-Z’s TIDAL service or Amazon Music HD plan. Note: 360 Reality Audio format brings a 3D element to HiFi's lossless audio kind of like Dolby Atmos but is different from that. I don’t have any 360 audio options in my music subscriptions so could not test that feature, after that I went to the EQ presets and selected Bass Boast. The app interface is clear and simple to operate with battery levels, status of music playing, and ear buds has voice prompts to inform you of connection status, battery level etc, which I really liked. Sound: Excellent quality while playing music and on voice calls, ear buds get pretty loud at 70% volume and music is very clear and vibrant. Bass is good although not earth shaking. The EQ preset has options for almost all types of music and has Sony’s additional DSEE (digital sound enhancement engine) option which upscales audio, but I didn’t notice much of a difference with it enabled but did with EQ. With that said, two things may be a factor on why I didn’t notice a difference; I’m not considered an audiophile and all my music services are low quality free services so I doubt any upscaling would do much for those unlike pay premium services with high quality “Hi-Res Lossless maximum resolution of 24-bit/192 kHz.audio”. Form & Features: The well-built rounded buds are impressively light, with real control buttons that are easily pressed, right button controls play/pause, song skip, and calling while a hold press calls up your voice assistant. The left bud provides volume control: tap to raise volume and hold to lower, onboard volume control is one of the most convenient wireless earbuds features, and a surprising number of buds don’t offer it. The translucent battery case just has a cheap feel to it but is very small for the pocket. I really like these buds with the only con of not having noise cancellation but not really a big deal since these get loud. I also think these would be a good upgrade for those with cheap ear buds or for first time true wireless buyers. Battery life: Up to 10 hours of playtime, one extra charge in the case, good for about 20 hours total. Rapid charging: 10 minutes for 1 hour of play. Connectivity: Bluetooth 5.2time. Audio codecs: AAC, Sony DSEE. Dust/water resistance: IPX4. Fit: 3 ear tips sizes. Weight: 5.7 grams per bud, 34 gram case.

I would recommend the product to those who would like to buy a wireless, portable headphone with budget. It has no noise-cancelling feature but it is very worth buying if you don't mind about having no such feature. The battery range is also pretty great!

Fast delivery. Good product. Battery life decent and for the price the sound quality is good too! Very satisfied with the it.

We ordered them as a gift for my mom. But while trying it, I liked it so much that I ordered another one for myself. Very light and invisible on the ears, comfortable to use.

5 Stars, Thumbs Up, 10/10 w.e. else to describe this mid-range, affordable and premium TWS contender of a Audio Experience! Maybe a bit of a Sony fan, but this fits more comfortable than the XM4's to me. Do they sound better than the XM4'S? No, but man do they sound good! Sony's EQ App is also a gem to work with, these sub $100 earbuds can mop the floor with some of the "big boys" in terms of Audio Mastery. Sure they lack ANC, no In Ear Detection.... But I did not purchase these for that, I wanted great audio without paying more than $200. I already have other sets of TWS earbuds I wanted something to take with me on the fly and not have to worry about losing, misplacing or getting my investment stolen. So Sony thank you, thank you for another product that I am sure to enjoy. If you're looking for the latest features like ANC, In Ear Detection, etc look elsewhere or pay more or buy Soundcore products. This is meant for decent to above average audio.

Wife loved these until cat ate one. Came out in one piece