Customer Ratings & Reviews

These Sony WF-710 earbuds were an upgrade from my Sony WF-700s. The WF-700s had great sound and fit, but they had one fatal flaw: a big physical button that I would accidentally press every time I adjusted the earbud during a Teams call — instantly hanging up on everyone. Imagine it's 1400 (2 PM) and you haven't had lunch because you've been in meetings all morning and you get that little itch in your ear. You try to ignore, but it's there and it's not leaving. You carefully grab your earbud for a little twistaroo to mitigate that freaking itch and.....BOOM!!!! You just hung up on everyone. It happened so often that my coworkers and clients started calling it "ROBERTing" yourself. If I disappeared and reappeared on a call, they'd ask, "Did you ROBERT yourself again?" I endeavored to persevere and I'm happy to report the WF-710s do not have a ROBERT button — and that alone makes them a huge win for me. What I like (in order of importance for my use): No ROBERT button — Thank you, Sony. This design change is a massive improvement. Comfort — With the right ear tip size, these are extremely comfortable. They're lightweight, cause no ear hotspots, and I often forget they're even in. I spend most of my day in Microsoft Teams meetings (5.5–6+ hours), and I usually use just one earbud at a time to stretch battery life. Even with noise cancellation on and being connected all day, a single earbud easily lasts through my heaviest meeting days. Sound quality — Very good for my needs. I mostly use them for Teams calls and talk-centric YouTube videos, but they also handle music well across my genres (Johnny Cash to AC/DC, classical, electronic, etc.). No complaints for work-focused use. Pairing — Super fast and reliable on my Windows 11 laptop. They paired in under 30 seconds even with my old WF-700s still paired (but not connected). No issues at all. A few minor negatives: The left earbud occasionally switches from Noise Cancellation to Transparency mode on its own after a meeting ends (sounds like light wind). It only happens when the earbud stays in after a call, never during one. Cycling through the modes fixes it. The right earbud doesn't do this. It's annoying but not a dealbreaker. On very rare occasions (about 1 in 30 calls), the other person says they can't hear me well when using just one earbud. Simply inserting the second earbud fixes it immediately. Battery level voice announcement is missing on Windows (I had this on the WF-700s). Now I have to check Bluetooth settings instead. This seems to be a Windows limitation rather than a Sony issue. Overall, these are a solid upgrade for heavy Teams users on Windows. The removal of that cursed button alone makes them worth it for me. I definitely recommend these earbuds. I've had my WF-700's for about 3 years and I actually bought these because I thought they were bravo delta. Turns out Windows 11 was just being Windows 11 and after pairing on my personal laptop and then re-pairing to my work laptop, they worked. By then I already purchased the 710s and decided to keep them. BECAUSE THEY DON'T HAVE A ROBERT BUTTON!!!!!! :-) My name is Robert the Texan and I approve these earbuds.

Good sound quality for a reasonable price, the battery life is also pretty long, it also charges pretty fast

They are comfortable the battery life is great and they sound amazing

I picked up a pair of Sony earphones for work, and they’ve been an absolute game-changer for my daily routine. The sound quality is excellent — clear vocals, balanced bass, and no muddiness, even during long calls or when listening to music while I work. The noise isolation is surprisingly good for their size, which helps me stay focused in a noisy office environment. I use them constantly for video meetings, and the microphone picks up my voice clearly with no complaints from coworkers about background noise. They’re also extremely comfortable, even after wearing them for several hours. Lightweight, secure fit, and no ear fatigue. Battery life (if wireless) easily lasts my entire workday, and the quick charging is a huge bonus on busy mornings. Overall, these Sony earphones have made work smoother, quieter, and a lot more enjoyable. Reliable, great-sounding, and super comfortable — exactly what I needed.

Really wanted to love these. Have had a pair of over the ear headphones from Sony, which I loved. The sound is good, the noise cancelling is good. But there is a serious issue with battery drain in the case. Last night I charged the case to full and didn't use the headphones. This morning the case had 70% charge. This is happening over and over. Battery life, probably because of this, is pretty bad. Wish I had returned these when I could.

Super lightweight and doesnt hurt my ears. Aslo the sound is great.

Great sound. The have two nice noise cancellation settings that make it easy to tune in, or tune out. Size is good, it fits in my pocket or bag easily. Would buy these again.

Works great! I used to have a pair of the WF-C510 earbuds, and these are such an upgrade! The noise cancelling feature especially performs well!

I have enjoyed them so far. Good sound quality and better then the Samsung Galaxy buds that I had previously in my opinion.

Workouts, can still listen to music or ebooks and still hear my surroundings. My 2nd pair. Lost my 1st pair.

The design of the case and buds is what you’d expect; they are minimalist and highly portable. The plastic material has this pleasant feeling to it, and it is super light. The lid closes up tightly, but the magnets keeping the buds in place are a bit weak, so a hard shake or drop and they will be sent flying. These buds are some of the most comfortable ones I have worn in a while. The shape makes them quite ergonomic and since they weigh next to nothing, I was able to keep them on for more than 2 hours at a time with no issues whatsoever. Even when sweating, they stayed on firmly without the need to readjust. The buds stayed put even when I did jumping jacks and headshakes. They are rated IPX4, so a little humidity won’t affect them. They feature Bluetooth 5.3 and fast pair, so pairing them was a breeze. I experienced no hiccups, lagging, or sync issues with videos or gaming at decent distances. Multi-point worked very nicely between my phone and laptop. The controls are super responsive, but they’re awkward to learn and get used to. Tapping repeatedly to raise or lower the volume can be a bit weird. The battery life is good. They’d certainly take a few days before they need charging, since I not in the habit of wearing them for more than a couple of hours at a time. The buds feature quick charging, but sadly no wireless charging. The noise cancellation is not as good as Sony’s higher tier buds, but I took them on the subway and were more than acceptable. I can still hear medium-to-higher noises, so you’re not fully cut off from the world. The ambient mode is also OK. Speech is remarkably clear. However, I did notice white noise in quiet environments and loud wind noise which became annoying when walking. I appreciate the tap-to-hear and remove-to-chat features which are great for listening to those train announcements or having a quick conversation. The call quality is great at this price range, although I still sounded a bit processed. Loud places were no issue and wind noise was kept to a minimum, but overall, I had to speak a little louder. Now, the audio quality is what you would expect from Sony. The bass is strong, deep, but well-defined. The midrange comes out clear and unimpeded, while the treble adds clarity and brightness without being harsh. I was a bit disappointed that the only codecs available were SBC and AAC (no LDAC!). The DSEE works nicely, especially when watching video content. The sound signature can be further optimized with the companion app, although there aren’t many options. Speaking of the app, it’s not as robust as others, but it does add more versatility. There, you can control ambient mode, change the control scheme, update software/firmware, adaptive sound control (kind of gimmicky), and more. While it’s missing some quality of life options such as Qi charging and Hi-Res codecs, I think this is still a great value since so much is being packed into this semi-budget ear buds -and the sound is amazing.

Sony—WF-C710N Truly Wireless Noise-Canceling Earbuds—“WF-C710N Wireless Noise-Canceling Earbuds are the ultimate everyday audio essential, with optimal noise cancellation, a longer battery life, and better sound quality.” I have tested and used many different headphones and earbuds, from the low to the high, and the Sony WF-C710N, which is built on the success of the WF-C700Ns, performs as well as those at the top of the price range for a budget price. They’re some of the most awesome-sounding buds out there, and yes, they have active noise-canceling (ANC) technology that works. Plus, you can turn the ANC on or off as you wish. Pros • Extremely comfortable • Highly effective ANC • Customizable • Great Equalizer settings • Fantastic bass response • Consistent sound across genres • Up to 33.5 hours of battery life, 40 hours with ANC turned off • Hook to two Bluetooth devices at once • Can use one or two buds as you desire Cons • No LDAC or aptX The user-friendly software (companion app) gives you the ultimate control of the in-ear style earbuds, allowing you to customize the EQ or remap the earbud touch buttons. The buds fit snugly in your ear canal and you have optional Hybrid silicone rubber earbud tips for the best fit possible. I was never afraid that I would have them drop out, no matter the activity. IPX4 rated, which means they’re resistant to water. You can wear them while working out, as they’re sweatproof. These are some of the most comfortable earbuds I have used. Another feature that I really like is wear detection. Playback automatically pauses when a bud is removed and then resumes when it’s put back in. I found that it works smoothly. Put one of the buds in the case, which acts as a recharger, and you can still use one bud for those times that this is appropriate for your use. Talk about a plus. ANC does a great job. I used them while the yard guys were using their leaf blowers, and the buds kept the noise level to an acceptable level. Sony included a Wind Noise Reduction design, which reduces the sound of wind buffeting. You can switch to Ambient mode to be aware of your surroundings — handy if you’re working out or running outdoors. Additionally, the Sound Connect app allows you to adjust the ambient sound in 20 levels, allowing for a good selection based on your situation. You also get a Transparency mode, which allows you to have conversations with people without having to remove the earbuds. The EQ works well, and I am a bass man, so I appreciated the bass boosted setting on the EQ, which did an excellent job. You have some broad selections and a couple of settings for maintaining some custom setups. Music, movies, phone conversations, and usefulness in noisy environments make these buds my new favorites. I tested the earbuds by listening to a range of genres — rock, indie, dance/pop, etc. They all sounded phenomenal, with fantastic bass response and crystal clear vocals. The bass sounded powerful but never overpowering. You can fully remap the touch panel buttons on the buds with the APP and this worked cleanly. Most APPS are a pain and not user-friendly, so you wonder why you installed them. But I like the Sony APP. It leads to me using a lot of customization and testing of different settings on the fly to improve my enjoyment of various listening experiences.

Sony’s WF-C710N Wireless Earbuds, much like the previous version, are impressive! The active noise cancelation, sound quality, and battery life all built around a comfortable to wear design. I’m pretty sensitive to ear buds so finding a comfortable set is hard for me. So uses a proprietary upscaling technology called DSEE, super helpful when streaming lossy audio! Clear vocals and balanced bass even on less than ideal audio streaming quality. Amazing if you are a bit of an audiophile and can’t wear over the ear headphones all the time. Comfort is top notch here with the rounded, lightweight design. Expect a snug fit that’s perfect for extended wear. Sony claims battery life around 8.5 hours of playback with noise canceling enabled. The sleek case offers a substantial boost, extending total time to 30 hours. I was really surprised with the quick charge function. With just 10 minutes of charging, I was able to get several hours of playback. Sony claims 4 four hours, but your mileage may very. My new daily drivers and all day on the go wear. On my Pixel, the Sony Headphones Connect app is easy and provides a pretty seamless experience. The new WF-C710N remains an excellent choice for mid range earbuds and money savvy users wanting quality noise cancelation and great audio.

I've been a lifelong Sony fan, love how their bass sounds in their products, and these Sony WF-C710N noise canceling earbuds are no exception - but with a caveat. I initially paired these earbuds with my iPhone, so that I could use the Sony Sound Connect app to get the most out of them. I am very familiar with the app, as I have many sets of earbuds and headphones for a variety of scenarios. Once connected, you can really dial in your sound, change the spatial awareness of them, and set up your equalizer, and you bass modes. The earbuds sound absolutely great connected to my iPhone. Absolutely no complaints at all. However, my intention with these earbuds was to connect them to both my iPhone, but also my MacBook Pro to use when I have Teams calls. This is where the problem begins. Not with connecting them, that was very straight forward as they are multi device compatible. My problem is with the sound quality. I am able to connect and initially they sound good, but then there is a feint 'hissing' sound. I presumed that it was the ambient sound mode kicking in, which emphasizes sounds around you, so I pressed the ANC button and the sound got louder, so it wasn't in that mode originally. I pressed the button again, and they quietened down, but not 'silent' like they were when connected to my iPhone. I attended several Teams meetings that day, and every meeting had this background noise. The sound in the meeting was fine, but with this 'hissing' sound in the background. I don't know if it was picking up the laptop's fan noise and enhancing it or what the issue was. It was all compounded when an aircraft flew overhead and almost deafened me. As I say, connection to the iPhone was not an issue at all (and the packaging does say 'Made for iPhone' right on it. No complaints there. But assuming they would work just the same on another Apple product, the MacBook Pro, they did not work as expected. Aside from the connection, I found that prolonged wear did start to hurt my ear a little (90 mins meeting) but I do have tight ear canals and this is not the first set of earbuds to do that, so I am not dinging them for that. They do charge quickly, and a 'top up' charge of 5-10 mins will net you at least another 60 mins of use. The case holds approximately 3 charges in it, so you can definitely go all day without having to completely recharge the earbuds. The overall design is nice, I have the white version, the case is textured so it won't slip out of your hand, the earbuds do fit nicely in my ear, and have a variety of tip sizes to fit your ear. They do sound great when connected to your phone, just as they were designed, but I had challenges when connecting to a MacBook Pro.

The Sony WF-C710N Noise Canceling earbuds are really nice. I’ll start with the charging case – it’s like a little capsule, it’s lightweight and sleek looking. The buds themselves are really smooth, I love the way they fit in my ears. No pain, no readjustment needed, just clean sound with very little outside noise disruption. The noise cancellation feature is good. It’s not too much, but enough that you’ll need to take at least one out if someone starts talking to you. Since I use these on my outside walks, I do want to be able to hear some background noise and I find these do allow that – the right amount. You’ll want to download the Sound Connect app. I already had this and they immediately paired and connected to the app. From there you can make adjustments to your sound quality. In the box is the capsule case, the ear buds, a short charging cable and an assortment of little rubbery ear things. I opted for the smallest ones, and they fit me perfectly but the ones that were originally on were fine too. When listening to music you can feel the sound shift in the music where it’s supposed to be and it’s neat to recognize. The battery life has been good, 5 days at 2 hours a day and still going strong. Of course, with the app it will alert you when it’s time to charge your case. If you are in the market for some high quality earbuds these are worth considering!

Highlights: - Comfortable fit without weighing on my ears - Great sound for music, phone calls and podcasts - Adaptive noise filtering worked well in outdoor biking I picked up the Sony WF-C710N earbuds hoping for a better fit than my AirPods, and they really impressed me. From the start, the fit was noticeably more comfortable — no pressure on my ears, and they stayed in securely whether I was working at my desk, walking, or biking outdoors. The sound quality is way better than I expected. Music has a nice richness, with solid mids and lows, and podcasts or phone calls come through clearly even in windier conditions. I was especially surprised by how well the adaptive noise filtering worked while biking — it cut just enough ambient noise without completely isolating me from my surroundings. They’ve also held up well throughout the day with strong battery life. For the price, these earbuds deliver performance and comfort that rival more expensive models. Highly recommend if you’re looking for an everyday go-to with real staying power.

I’ve been using these new Sony wireless earbuds for the past week or so and so far I’m quite pleased with them. They are comfortable for long sessions. Haven’t had any issues with them falling out while exercising, or after falling asleep with them on. (Weird I know). I tend to sleep with earbuds in my ears sometimes while listening to podcasts. Build quality of the case and earbuds is good. They are made of a lightweight plastic, they have a matte texture to them. I like it but it makes a scratchy type noise when you rub them while they’re in your ears because of the texture they have. The case is lightweight but sturdy. Battery life is excellent. I charged the pod for about an hour after taking them out of the box and they are still going strong. I would say I’ve used them for at least 8-10 hours and the pod still has a healthy charge. Sound quality is very good. At the default EQ, lows and bass are present but not over powering. Mids and trebles are clean and balanced. If you download the sony sound connect app, which I highly recommend for these earbuds, you can change the EQ preset and use different settings. You can also toggle on active noise canceling or put them in “ambient sound” mode. Which will allow surrounding noise to feed into your ears (for safety). The app is smart and will adjust according to your surrounding and activity you select. My only complaint about ambient sound mode is that sometimes there is a weird hiss, it isn’t overly annoying but a little distracting. It comes and goes. Active noise cancelling is good when in noise cancelling mode. I work at the airport and will sit outside sometimes while on break and these do a great job at blocking out the loud blasts of jet engines. I’ve used a lot of earbuds in my life and I would put these in my top 10 list. They are comfortable, battery life is excellent, and sound quality and active noise cancelling is good. They check off the most important things to look for when buying earbuds. My one and only complaint about these is the feedback / hissing that occurs when in ambient sound mode now and then. I’m guessing it’s the microphones checking your surroundings to adjust the ambient mode accordingly. Not a deal breaker, but I got to mention it. I don’t think it’s a defect but more of a software thing. That being said, for the most part they work and sound great and I think Sony has created another outstanding set of earbuds. I think most people will appreciate these.

This is my review of the Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds which I am giving a 4 out of 5-star rating. The earbuds come packaged in a dual carrying /charging case so they will easily fit in your front pocket or purse. In my use, the case held enough power to charge both ear headphones three times. The enclosed instructions are basically useless as to why it is highly suggested to use their QR Code to download the detail instruction PDF to your mobile device along with the Sony Sound Connect smartphone app. The app is your key to navigating all the features of these earbuds. When paired with your phone you can set add separate functions for each earbud touch sensor for each individual earbud. For example, on the right earbud, you can select Playback Control for the functions of Play/Pause, Next Song, Previous Song, Voice Assist, Reject A Call, or Raise The Volume. For example, on the left earbud, you can select Noise Canceling, Ambient Sound, Receive/Finish A Call, Reject A Call, or Lower The Volume. It does take some time to commit to memory the Morse code tapping for each earbud to manage the desired features/options. As for the sound quality while listening to music, I was quite impressed and found an overall balance between the highs and lows. The earbuds themselves come in three different sizes. To place them in your ear, you hold them vertical, gently insert the ear headphone into the ear canal, then turn the ear headphone backwards until snug into your ear. The app has a great animation on how to insert the earbuds into your ear along with a twist needed to lock them into your ear canal. There are special sound/audio features with the first one being “360 Reality Audio” which is a form of AI surround sound. They provide a sound clips for audio sampling from Normal Audio to 360 Reality Audio. To completely take advantage of this feature, you must subscribe to either 360 Reality Live, Artists Connect, Amazon Music Unlimited, nugs.net, or PeerTracks. Since I subscribe to neither of these music streaming apps this feature is not a benefit to me. The second sound/audio feature is “Analyze ear shape” in which you take pictures of each ear in order to apply some sort of equalization to your listening experience. After performing this task, I felt no change in sound quality. As for the sound quality while taking phone calls, I found the audio both crisp and clear. As for taking calls, I was first confused on how to answer or hang-up on phone calls, i.e., what “Morse code” tap do I use for this function! I still find it cumbersome to answer calls as I’m used to physical buttons on ear headphones. For each instance a double tap on the touch sensor will either answer or hang-up your call. A BIG disappointment be me is that there is NO option to mute your call directly through the ear headphone themselves. You need to have your phone readily available to mute! Overall, these earbuds provide great sound quality for music and the battery life is great which gets me to 5 out of 5 start rating. BUT, I feel the lack of a Mute button or is a big drawback for me, perhaps my personal preference. I hope you enjoyed reading my review in aiding you in the selection of this product.

Here is my review of the Sony WF-C710N Earbuds Comfort and Stability • The new Sony WF-C710 earbuds are a very good set of true wireless Bluetooth earbuds. • They are lightweight and comfortable to wear and seem very stable in my ears when walking or shaking my head. • I have used them for a two-hour listening session and experienced no discomfort. Battery Life and Carrying Case • Battery life so far has been excellent. • The carrying case is not bulky or heavy and fits easily in my pocket. • The initial Bluetooth connection is done by removing the earbuds from the case. • Any Bluetooth pairing to other devices is done by pressing a small button on the rear of the carrying case until the front LED flashes blue. Sound Quality and App Features • Out of the box, these earbuds have a pleasing sound quality, but I would highly recommend downloading and using the Sony Soundconnect app to adjust the equalizer and take advantage of other features that the app offers. Overall Recommendation • Overall I would highly recommend the Sony WF-C710N earbuds. • They are a great value for the money and offer excellent features such as noise cancelation and ambient sound. • Sound quality and comfort are also excellent in my opinion.

First, these sound incredible. Sony has not missed here; the sound quality is top-notch, as expected. The noise cancellation totally handled the light rail train on my commute, and while I can't say exactly why, the ambient noise mode seems more natural than the transparency mode on other noise-cancelling earbuds I use. They're quite comfortable. They felt a little bulky handling them out of the case, but they sit naturally in my ear, and I didn't have to get used to them in any way - except that in my ear, they tilt slightly down, so I find myself sometimes tapping the top ridge instead of fully on the side of the earbud. The default tap controls weren't intuitive to me, but are simple enough to reconfigure. The touch controls are responsive. Setup and connection was simple - no issues there. But all the rest of the configuration happens via the Sony | Sound Connect app - and here's where another familiar story plays out. There are a few great features here, but much of this feels like bloatware. If I were a more dedicated audiophile, maybe I'd feel differently, but I suspect most folks won't have use for a lot of this. Software stuff I don't need: - The adaptive & location-based sound control is an interesting idea, but I don't see how it's worth the battery consumption (and just general tracking concerns) to have location tracking always on. - The 360 audio feature scans the shape of your ear and adjusts audio accordingly - but only for specific (paid) media services. - The app has pop-up ads for other Sony products, which like, come on. Software stuff I do like: - Customized EQ (including one that adjusts settings based on live sound preferences) - Option to connect to two devices at once via Bluetooth with easy device switching Overall, these are very very Sony. The sound quality is outstanding. The software alongside it - not so much. But since I listen to them far more often than I need to configure them, I'm a big fan.