Customer Ratings & Reviews

I recently purchased the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones in Black, and I must say that these headphones have completely transformed my audio experience. From their exceptional sound quality to their industry-leading noise cancellation capabilities, the WH-1000XM5 headphones are a true testament to Sony's commitment to innovation. Let's start with the sound quality. The WH-1000XM5 headphones deliver an immersive and detailed audio experience that is truly outstanding. The soundstage is wide, allowing me to accurately perceive the position of instruments and vocals in the mix. The bass is powerful and well-defined, without overpowering the other frequencies. The mids are rich and clear, while the highs are crisp and nuanced. Whether I'm listening to my favorite music genres, watching movies, or playing games, every sound is reproduced with remarkable clarity and depth. The noise-canceling technology in these headphones is simply exceptional. Sony has truly mastered the art of noise cancellation, and the WH-1000XM5 takes it to the next level. Whether I'm in a noisy office, on a crowded train, or in a bustling café, the headphones effectively block out the ambient sounds, allowing me to enjoy my music or focus on my work without distractions. The adaptive noise cancellation feature analyzes the surrounding environment and adjusts the level of noise cancellation accordingly, ensuring an optimal listening experience in any situation. The comfort of these headphones is another aspect that deserves praise. The over-the-ear design provides a secure and comfortable fit, even during long listening sessions. The ear cups are plush and well-padded, and the headband distributes the weight evenly, reducing any pressure or discomfort. The overall build quality is excellent, with a sleek and durable design that exudes premium craftsmanship. The battery life on the WH-1000XM5 is impressive. With a single charge, I can enjoy up to 30 hours of uninterrupted listening. Additionally, the quick charging feature provides several hours of playback with just a few minutes of charging, ensuring that I never have to be without my favorite headphones for long. The integration of smart features and connectivity options further enhances the user experience. The headphones seamlessly connect to my devices via Bluetooth, and the companion app allows me to customize the sound settings and adjust the noise cancellation levels to my preference. The touch controls on the ear cups are intuitive and responsive, providing convenient access to playback controls, volume adjustment, and more. In summary, the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones are a remarkable audio companion that delivers unparalleled sound quality and exceptional noise cancellation capabilities. Whether you're a music enthusiast, a frequent traveler, or someone who simply appreciates high-quality audio, these headphones are a worthwhile investment. Sony continues to raise the bar with their audio technology, and the WH-1000XM5 headphones are a testament to their commitment to providing an immersive and enjoyable listening experience.

If you're looking for a pair of headphones that can deliver superb sound quality, noise cancellation, and comfort, you might want to check out the Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black. These headphones are the latest model from Sony's acclaimed WH1000XM series, and they offer some impressive features and improvements over their predecessors. The first thing you'll notice about these headphones is their sleek and elegant design. They have a matte black finish, soft leather ear pads, and a sturdy metal headband. They also come with a carrying case, a USB-C cable, an audio cable, and an airplane adapter. The headphones are lightweight and foldable, making them easy to store and carry around. The second thing you'll appreciate about these headphones is their sound quality. They have 40mm drivers that produce rich and balanced sound across various genres and volumes. They also have adaptive sound control, which automatically adjusts the sound settings based on your environment and activity. Whether you're listening to music, podcasts, or movies, you'll enjoy a clear and immersive audio experience. The third thing you'll love about these headphones is their noise cancellation. They have dual microphones that detect and cancel out ambient noise from both sides of the headphones. They also have a noise-canceling optimizer, which analyzes the shape of your head, ears, and glasses to optimize the noise cancellation performance. You can also adjust the level of noise cancellation using the touch controls on the right ear cup or the Sony Headphones Connect app on your smartphone. With these headphones, you can block out any unwanted distractions and focus on your sound. The fourth thing you'll admire about these headphones is their comfort. They have soft and cushioned ear pads that fit snugly over your ears without causing any pressure or fatigue. They also have a swivel and tilt mechanism that allows you to adjust the fit and angle of the headphones according to your preference. The headphones have a battery life of up to 30 hours with noise cancellation on, and they support fast charging via USB-C. You can also use them as wired headphones with the included audio cable. The fifth thing I have enjoy about these headphones is their smart features. They have touch controls on the right ear cup that let you play, pause, skip tracks, adjust volume, activate voice assistants, and answer calls with a simple tap or swipe. They also have a speak-to-chat feature, which automatically pauses the music and lets in ambient sound when you start talking to someone. They also have a quick attention mode, which lets you lower the volume and hear what's going on around you by placing your hand over the right ear cup. The Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black are truly one of the best headphones on the market today. They combine excellent sound quality, noise cancellation, comfort, and smart features in a stylish and durable package. They are worth every penny if you're looking for a premium listening experience.

For anyone looking to upgrade from the XM4s— These are *much* lighter and more comfortable if you wear them constantly like I do. I've worn the XM4s just about every day for the past 14 months, for at least 4 hours a day. From day one, the cups hurt my ears after 3 or so hours. I've been wearing these XM5s for nearly 5 hours now and I have no outer ear pain! They also hold a charge like a champ. Noise cancellation is the #1 priority for me, as everyday sounds at home set off my anxiety. I want the sounds of my neighbors, passing cars/sirens, AC, etc. dulled to near non-existence. These do the trick! The XM4s are fantastic, but these are better. There's less sound leakage, for one, due to the new design/shape of the pads. That being said, I wouldn't have upgraded from the XM4s if noise cancellation wasn't my #1 need. These have better sound without any equalizer needing to be set, but the price point of these XM5s are steep considering how good the sound of the XM4s is, especially with the equalizer. That being said, if you don't already have the XM4s, or want the top of the line ANC, these are worth it in my opinion.

I recently purchased the XM5 headphones, and they exceeded my expectations in nearly every way. Here’s a breakdown of my experience: What I Liked: Exceptional Sound Quality: The audio performance is phenomenal, with deep bass, clear mids, and crisp highs. Whether I’m listening to music, podcasts, or watching movies, the sound is immersive and well-balanced. Comfort: The lightweight design and plush ear cups make these headphones incredibly comfortable, even during extended use. I’ve worn them for hours without any discomfort. Noise Cancellation: The noise-canceling feature is among the best I’ve experienced. It effectively blocks out background noise, allowing me to focus completely, whether at home or in a busy café. Battery Life: The battery life is impressive. I’ve gone several days of regular use without needing to recharge. Build and Aesthetics: The XM5 has a sleek, modern design that feels both premium and durable. The materials used are top-notch, and the attention to detail is evident. What Could Be Improved: Touch Controls: While the touch controls are convenient, they can sometimes be overly sensitive, resulting in unintended commands. A bit more refinement would make them perfect. Price: These headphones are on the higher end of the price spectrum. While the quality justifies the cost, it might not be accessible for everyone. Overall, the XM5 is a fantastic product that delivers a premium listening experience. I highly recommend it to anyone looking for top-tier headphones with excellent sound, comfort, and noise cancellation.

Great headphones! I have owned the XM2,XM3, XM4, and the XM5. I have enjoyed these headphones for their phenomenal noise, cancellation. They have amazing adoptability in the app on how much or little noise canceling you would like how you would like the headphones to sound if you would like the headphones to adjust automatically to your surroundings or you adjust it manually. The app and headphones are designed to be easy to use yet. Give you complete control. I use these headphones every day and having it be a large 30 hour battery life with ANC on is incredible. I am a very heavy user of the headphones and love the battery life, comfort, ease of use, solid connectivity, great sounding audio. I’m a student and do a lot of video editing work, these headphones, allow me to focus on my work and not get distracted by all the noise in activity around me. One minor complaint is the previous models of Sony‘s wireless headphones all were collapsible, and the earmuffs folded in this model is not collapsible, which makes it harder to store in my bag since the carrying case is much larger, and I frequently grab the headphones backwards since that earmuffs fold the opposite direction of the previous models. Besides that love the headphones.

⭐⭐⭐⭐⭐ Outstanding Sound and Peaceful Silence – Worth Every Dollar I am extremely impressed with the Sony WH-1000XM5 Wireless Noise Cancelling Headphones. From the moment I opened the box, the quality was obvious. The design is sleek, modern, and very comfortable. The ear cushions are incredibly soft, and I can wear them for hours without feeling pressure or discomfort. The noise cancellation is absolutely amazing. The moment I turn them on, the outside world almost disappears. Whether I’m in a busy place, traveling, or just trying to focus, these headphones create a calm and quiet environment that helps me concentrate and relax. The sound quality is exceptional. Music sounds rich, clear, and balanced, with deep bass and crisp vocals. Every detail in the music comes through beautifully. Calls are also very clear, and people can hear me well even when there is background noise. Another thing I love is the battery life. It lasts a long time on a single charge, and the quick-charge feature is very convenient when I’m in a hurry. Overall, these headphones feel premium in every way — sound, comfort, design, and performance. Sony really did an incredible job with this model. I highly recommend the WH-1000XM5 to anyone looking for top-tier noise cancelling headphones.

I recently made the switch from the Bose Q700 to the Sony WH-1000MX 5 headphones, and I couldn't be happier with my decision. The Sony WH-1000MX 5 headphones deliver an unparalleled sound experience that elevates every moment of listening. The sound quality is exceptional, with rich bass, clear mids, and crisp highs that bring my music, podcasts, and movies to life. The noise cancellation technology is truly impressive, blocking out unwanted noise and immersing me completely in my audio. Comfort is paramount during long listening sessions, and the Sony WH-1000MX 5 headphones excel in this area. The plush ear cushions and adjustable headband ensure a snug and comfortable fit, allowing me to wear them for hours without any discomfort. The battery life is outstanding, providing ample power for extended use, and the quick charging feature is a lifesaver when I'm short on time. The touch controls are intuitive and responsive, making it easy to adjust volume, skip tracks, and activate voice assistant features with a simple touch or swipe. Overall, the Sony WH-1000MX 5 headphones are a testament to Sony's commitment to excellence in audio technology. Whether you're a music lover, frequent traveler, or simply someone who appreciates premium sound quality, these headphones are a must-have addition to your audio arsenal. Highly recommended!

The design is the first change I took noticed. While I do miss the swivel/folding aspect of the xm4; this isn’t an issue in the slightest. It does feel a bit lighter and the cushions are comfortable. I’m getting vibes of the AirPods Max overall minus the metal components. The case is nice with a central compartment to hold the cables. The stock sound signature without the use of EQ’s is amazing. The details on every level (lows, mids, highs) is prominent. Additional mics improve ANC & clear phone calls. It also boast the newest Bluetooth codec (5.2). Is it worth the upgrade over the xm4s? Probably not. But from the xm3s or your first pair of 1000x series, definitely worth the purchase.

Had both previous pairs of XM3's & XM4's and i wasnt sure if these could top them but i was definitely wrong. Sound Quality 10/10 Great sound quality as always, i feel the 1 thing to improve on would be the ambient and not saying that its bad because its still fantastic but compared to the Airpod Max, there ambient is a tad bit better, but still works insanely great! Bass 10/10 Sony giving us the option to adjust the bass through the app is great. I believe the bass is around the same quality as the XM4's except with this new sound quality i feel like it fits it very well and has an overall good match with it. Design 9/10 Only because i personally liked the XM4's ability to twist and fold into a nice case. The case the XM5's come with are still good and have a nice magnet pocket to hold your cord accessories or anything that you want. Battery Life 10/10 Super fast charging speeds so you dont have to worry about 1 hour charges. 3 min charge = 3 HOURS OF PLAYTIME!

This was my first non-beats over-ear headphones that I purchased. For starters, I love how the headphones feel in the hands and how easy it is to use the Sony app. You don’t have to download the app but I like the feature where you can simultaneously pair this with 2 devices. (My iPhone and iMac, and switching between them from listening to Spotify on iPhone to switching to watching a YouTube video on the iMac was a very nice seamless transition) I have no issues with the battery life whatsoever. The carrying case still feels slimmer than my egg shaped beats case and I can fit it easier in a backpack than the beats. Sound and fit are one of the most subjunctive things to review. I didn’t know that it is recommended by Sony to fully extend the headphones and then put those over your ears and then shorten the headband where it sits on top of your head. What I find best is to approximate how much I need to extend them on both sides and then put them on and do a few slight adjustments to both sides. If you are somewhat OCD like me, I might be difficult to extend both sides at the same length (something that I never worried about on the beats) the Sonys fit closer to your ears with little cushion compared to the beats. The fit feels nice and has a modern-feel to them. The sound on the beats (studio 3’s) is a bit louder and in your face compared to the Sony’s. I really do appreciate the custom sound settings (although I just leave the custom EQ off). You can totally feel and hear the little subtleties of certain tracks and the tracks that stand out are the bass heavy songs and the instrumental songs. Mid ranged songs like rock and roll are clean to my ears but I do miss the beats in your face sound while blasting rock n roll. The star off from 5 stars is that this headphone should be priced around 300-350 dollars. I bought it on sale and thought it was at least worth it for 350. As a Apple fanboy myself, that explains the constant beats headphones in the past, I don’t feel like I ever have to use my beats headphones anymore (they were shedding in the ear cups and the plastics were cracking on the hinge parts).

The Sony WH-1000XM5 headphones are incredible! The sound quality is rich and immersive, with deep bass and crystal-clear highs. The noise cancellation is next-level I can completely tune out distractions. They’re lightweight and super comfortable, and the battery lasts all day. Seamless connectivity and innovative features make these headphones great, and I would definitely recommend them.

The Sony XM5s are phenomenal. Noise canceling is unmatched, sound quality is rich and balanced, and the comfort is perfect for all-day use. Battery life is excellent, and the sleek design makes them feel as good as they sound. An absolute top-tier pair of headphones.

Honestly, these might be the best noise-canceling headphones I’ve ever used—and I’ve tried them all. The noise cancellation is so dialed in I’ve actually considered sleeping with them on. Planes, trains, crowded lounges—gone. Just me and my music (or silence, which sometimes is even better). The sound profile is no slouch either. Highs stay crisp, lows are rich and grounded. I threw everything at them—from jazz to tech house—and they kept up with deep, dynamic clarity. It’s the kind of sound that makes you hear a track you’ve known forever…differently. Wore them on a long-haul flight and barely noticed. Super comfortable. No ear fatigue, no adjusting every 20 minutes. And the battery life? Rock solid. I barely needed to charge them the entire trip. All in all, Sony nailed it. These are staying in my carry-on permanently.

These headphones are great! The sound is clear with strong bass, and they’re super comfortable to wear for long periods. The battery lasts a long time, and the wireless connection is smooth with no issues. They’re easy to use, look good, and are perfect for everyday listening.

My "daily driver" headphones are in-ear Beats Fit Pro and AirPods Pro; wired Westone W40 (airplanes); and Bose QC35 ii (which for some reason has started to disconnect from my iPad Pro). These are the best, but I do not plan to take from home except on trips (due to their size and the case). Pros - Noise cancelling is absolutely the best for white noise (my AirPods Pro - latest firmware - has lost 80% of noise cancellation) - I can play music super low - like 5-15% of total. I can't imagine what "loud" is on these... - Sound stage is excellent. I haven't had to mess with the EQ nor on-device bass reduction, even though strong bass gives me a headache - Bluetooth connection is good with Apple products (I haven't tried multi-device connect - which works really well with Bose and Apple headphones - because I don't want to disable LDAC) - The app isn't bad. Quirky, okay, but there are a lot of controls - and you can see Sony has improved it over the past 2-3 years with more functionality - Speak-to-pause works well (disables noise cancellation and you can talk with others). Some quirks to it - i.e. if you manually turn on passthrough it will accidentally turn on noise canc ... this happens sometimes.. - Fit is comfortable compared with others (Bose QC35/45 have also been good to me) - Bluetooth connection is stable 50+ feet from the source. If this becomes a problem, you can disable some things to get greater distance Cons - The "cabin pressure" of Sony headphones appears greater than Bose - They do get warm on my ears - the "leather" is plasticky - The matte plastic coating picks up fingerprints and oil like nothing else - They cut out a bit on certain iOS sources - I need to investigate as it might be either alerts or something else confusing the Bluetooth source - Music pause (when removed from ears) always works. But resume only works about 20-30% of the time. - Touch controls can be infuriating at times. I've disabled, but it still makes the touch sound... - Dog barking and people talking still leaks through. I presume so will airplane announcements - they've had to do this for safety reasons Cost cutting - The case is really cheap - I'm guessing the zipper will break within weeks - The blue power/pairing light isn't helpful - they should have used green/blue/red for on/off status (cost cutting) - and doesn't show solid as you're turning it off - The USB port - Type C - seems cheap/weak. This could be an issue real soon. - The outside box, as well, is super cheap. You have to nearly tear it apart to get the headphone box out. [UNBOXING is awful] - They came - on day 1 - only charged 63%. That seemed a bit odd for a new release... And they are expensive - $400 is not cheap, yet the case and box are really cheap.

The Sony WH-1000XM5 are easily the best headphones I’ve owned. The noise canceling is incredibly effective without feeling unnatural, and the sound quality is rich, balanced, and immersive across everything I listen to. They’re lightweight, comfortable for hours, and the battery life easily keeps up with busy days. Add in fast charging and smart features that actually work, and these feel like a true premium product. Highly recommend.

Quick Review The Sony WH-1000XM5 headphones deliver outstanding sound quality, industry-leading noise cancellation, and a sleek, modern design. Ideal for commuters, travelers, or home office use, they offer up to 30 hours of battery life and quick charging. The call quality is excellent, and they support multipoint Bluetooth pairing for added convenience. Pros: Superb sound and ANC Lightweight, comfortable design Excellent battery life and fast charging Clear call quality Cons: Expensive Slight concerns about hinge durability Verdict: If you're looking for top-tier wireless headphones with excellent noise cancellation and audio performance, the XM5s are a fantastic choice.

These headphones exceeded my expectations. The sound quality is clear and powerful with deep bass and crisp highs. They are very comfortable to wear for long hours, and the noise cancellation works great. Battery life is impressive and the build quality feels premium. Highly recommended.

These headphones are the best all-around option after comparing them to other flagship models. While the Momentum 4s offer superior sound and bass, the comfort level of the XM5s is unmatched. The exceptional sound quality can be further customized with the adjustable EQ settings. The case is slightly larger, but it fits well in a school bag, contrary to some negative feedback. The microphone quality, sound quality, comfort, and price (I purchased them for $300) are all excellent. These headphones excel in all areas, providing an exceptional music listening experience for extended periods. While the Momentum 4s may have a slight edge in sound quality, they caused discomfort after prolonged use. The XM5s, on the other hand, offer a well-balanced sound profile with an optimal balance of bass and treble. In conclusion, the XM5s are a must-have for anyone seeking a high-quality audio experience.

[Employee of bestbuy] The headphones have great noise cancellation, they aren't perfect but they sure are impressive. They are very comfortable but in warmer weather, they will make you feel a little suffocated. They aren't meant for the gym though, if you are laying down on a bench they will fall off your head because of the sweat, in this case earbuds are a better option. For casual walks, around the house, at a cafe, these are amazing. They have great sound quality and very nice bass. They aren't too bass heavy and the Sony app has a built in equalizer so you can customize if you want more bass, and customize your sound profile. The on headphones controls are also somewhat customizable. The left side of the headphones will control power, whether to turn ANC off and on or have pass through enabled. The left side you can control the volume up and down by swiping up and down the sides of the headphones. You can double tap the side to pause your media. Hover your hand over the right side to enable pass through and it lowers your media to hear your surrounding temporarily. There are many other features. The sound is amazing, the active noise cancellation is one of the best, the features are bountiful, the customer service is great, the only thing is it isn't meant for lots of sweat or working out.