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Rating 4.6 out of 5 stars with 1015 reviews
MaribelA Posted
The headset is really comfortable and lightweight. It really blocks the surrounding noise. My ears usually bother me on plane rides, due to the change in air pressure, but when Inwore these on my last trip, i had no issues. The headset holds the charge for a long period of time, making it great to take on a trip, and not having tonworry about charging it. Tge sound quality is excellent and easy to use.
Posted
Thank you for the great review, MaribelA!
We are so glad to hear the WH-CH720N made your flight more comfortable! It’s wonderful that the noise cancelling helped with the air pressure and that the battery life lasted throughout your trip.
Thank you for choosing Sony!
Best regards,
Gus, Sony North America Customer Support
LidiaV Posted
I recently purchased this Somy noise-canceling headphones, and I can confidently say this has been one of the best investments I’ve made, especially for someone with very light sleep like me. I struggle to fall asleep in environments with even the slightest noise disturbances, but these headphones have truly changed that. The noise-cancellation feature is outstanding — it effectively blocks out background sounds, whether it’s traffic noise, household chatter, or a neighbor’s loud music. The level of silence it creates is remarkable and has provided me with a calm, uninterrupted sleep environment. Beyond sleep, the sound quality is top-notch, with clear highs, rich mids, and deep bass. Music, podcasts, and even white noise sound incredibly crisp and immersive. The headphones are comfortable enough to wear for hours, which is crucial for overnight use. They are lightweight, with soft ear cups that don’t create pressure or discomfort. If you’re a light sleeper like me and need a reliable way to tune out the world, these noise-canceling headphones are a game-changer. This has been hands down the best purchase for improving my sleep quality, and the added benefit of excellent audio performance makes them perfect for daily use as well. Highly recommend!
EvanH Posted
Very long battery life while still being extremely comfortable making it even easier to use for long periods of time. I've had them about a month and have used them around 160 hours. So far no wear, not even on the muffs. Along with the fact being this is the best sound quality for the price, you can look at Beats but they tend to muddy the bass, Soundcore is good for being very good audio at a low price, but even if you're looking at the Q45's or Space Ones they'll fall a bit short of these(though i am a big fan of the motion boom plus soundcore speaker). Which leaves the Sony WH-CH720N as the best pair of bluetooth headpones for the money, giving slightly more product than would be expected at this price, and Sony keeps its name as a brand for the Audiophiles.(also I've seen the comments about worries for durability, mine have already been through a bit with no issues)
Posted
Hi EvanH,
You made the right choice with the Sony WHCH720N! We're thrilled that you like the battery life, comfort, durability, and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Mirrflect Posted
The Sony WH-CH720N Headphones have excellent sound quality. What I like about these over the XM4 is the comfort. They’re much lighter and have less clamping force, resulting in a more comfortable listening experience for longer periods of use. Noise cancelling is good, but not as good as the XM4. Battery is excellent. The controls are simple but functional.
SelagamsettyL Posted
Sony wireless headphones deliver excellent sound clarity with deep bass and balanced mids. They feature strong noise cancellation, long battery life, and comfortable design for extended use. Touch controls and quick pairing add convenience. Premium build quality justifies the price, making them a reliable choice for music lovers.
Posted
Hi SelagamsettyL,
We are honored to hear you are so pleased with your WH-CH720N headphones! It's fantastic to know that you're enjoying the excellent sound clarity and we're particularly happy that you find them comfortable for extended use.
Thank you for choosing Sony!
Best regards,
Estefany
CARPAC Posted
They’re super comfy to put on and off and the sound quality is good. Don’t have to recharge very often either
Posted
Hi CARPAC!
Thanks so much for taking the time to share your review of the WH-CH720N! It is fantastic to know that you love the comfy fit and good sound quality, and that the long battery life means you rarely have to worry about recharging.
While these work well, you’ll love the WH-1000XM6, XM5, or WH-ULT900N if you want our top features. They offer a truly premium listening experience.
Thanks for choosing Sony!
Best regards,
Estefany
Smilie1218 Posted
These were a replacement for my grandson’s headphones. He absolutely love them. He likes that it keeps the outside noise to a minimum and it stays charges for hours. He also likes the comfort of the headset.
Posted
Hello Smilie1218!
Thank you for the great feedback on the WH-CH720N headphones.
It is truly wonderful to know that your grandson is absolutely loving them. We're glad he is enjoying the comfort and that the exceptional noise cancellation is keeping outside distractions to a minimum.
We appreciate you choosing Sony!
Best regards,
Estefany
An amazingly comfortable fit, fantastic ambient sound feature that allows me to be aware of my surroundings. The sound quality is unreal and the battery last such a long time I don't need to plug it in to charge for a few days when I'm using it for a few hours at a time. I love the color too. 10/10 would recommend for others to purchase.
Posted
Hi PearlE, That's awesome! We are pleased to hear that you like how comfortably fits your ear, and how fantastic the Ambient Sound feature of our Sony WHCH720N as well as the sound quality and battery life of the headphone. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. You chose the best for her. Thank you for choosing Sony! - Marco
LyanneC Posted
Super comfty with a simple and minimalistic design that looks modern and understated. Sound is amazing. Noise canceling works great, and battery lasts long and overall great value
Posted
Hi LyanneC.
Thank you so much for taking the time to share this wonderful review of the WH-CH720N headphones! We truly appreciate your detailed feedback.
We're thrilled to hear you love the design and are enjoying the sound quality, noise cancellation, and long battery life! We focused on creating a look that is both modern and practical, equipped with the best listening technology.
Thanks again for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
MirajK Posted
The headphones are very comfortable. I have a big head and over the head headphones can often be uncomfortable but these aren’t. The other reviews about them not being very loud are true but they are loud enough to drown out background sounds at the gym with the ANC. The accompanying app is not the best but you’re not really losing anything without it. All around decent headphones that are comfortable.
Posted
Hi MirajK,
We’re happy to hear you’re finding the headphones comfortable and that the Noise Canceling is performing well for your gym sessions. We’ve noted your feedback regarding the volume levels and the app experience as we continue to refine our software for better user control. Thanks for choosing Sony.
Best regards,
Eliab
Jess Posted
These headphones are exactly what you expect for the price. Not only do they sound wonderful, they're compact, easy to carry, and didn't break the bank. I love the slim design and the range of different colors offered. I got this headset for about $160, which was substantially more affordable than those $300+ Sony headsets, which I'm sure sound great, but for the price, I had to pass. They're easy to set up, charge, and are really comfortable. I typically wear my other headset for hours everyday, and can attest they're not uncomfortable and don't leave my ears sore. Although they didn't come with a case, I bought the Air Pro Max case and they fit perfectly inside. Theres also a little pocket which holds my charger & any other accessories I might need.
Posted
Hi Jess,
Very nice! Thank you for reaching out to us today! We're always happy to hear from you. We're happy to hear that you love the price point, compact and comfortable design of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
BigMike Posted
Great sound and long battery power. I only buy over the ear headphones because of comfort and to block outside sounds and it does a great job of it. I usually listen on them 6+ hours a day and still have 60% left. Sony is the way to go. With a great price tag too.
CameranJJames Posted
Have owned for well over a year. The noise cancelling is fantastic compared to air pods that “noise cancel” The battery lasts for a really long time. Well over 20 hours of listening time for my use in the gym over the week before needing a charge. Definitely recommend buying on sale but regardless a great buy at full price , I’m happy with them!
ValeriaH Posted
Great headphone love the noise canceling features. They are comfortable, they do get hot if working out. Perfect for a student.
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Hi ValeriaH,
It's great to hear that the noise cancelling and comfort are working out well for your studies! We appreciate your feedback regarding use during workouts, as it helps other students find the right fit for their lifestyle.
Thanks for choosing Sony.
Best regards,
Eliab
KevinM Posted
Wasn’t sure at first to buy this specific Sony headphones but I’m sure glad I did & it’s honestly the Perfect Sony headphones I personally own, especially for the affordable price! From the light weight comfort, Bluetooth & sound quality & even the look of the headphones, in my opinion. I feel future customers looking to buy this can’t do know wrong & it’s good on your pockets lol!
Posted
Hi KevinM, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
PaulD Posted
I have had a few different types of over the ear headphones and these don't disappoint especially for being at such a reasonable price point. I especially like the noise cancelling feature as it nearly blocks out all excess noise and the quality of the reception is optimal. The only problem that I had with these headphones was that they would connect and rapidly disconnect from a brand new TV that I had purchased to use them with but, that was fault of the TV manufacturer not the headphones.
Posted
Thank you for the fantastic review, PaulD!
We are delighted to hear that you are so happy with your WH-CH720N headphones, especially at such a reasonable price point! It's rewarding to know that you find the Noise Cancelling feature effective, nearly blocking out all excess noise, and that you feel the reception quality is optimal.
We also appreciate you clarifying that the rapid connecting/disconnecting issue was determined to be a fault of the TV manufacturer and not the headphones. We're glad to hear that the performance of the headphones themselves has not disappointed!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Brianna Posted
I typically never expect much from any headphone or earbud but I was pleasantly surprised with not only how crisp and clear the sound was but also with just how long the battery really lasts. Would definitely recommend to family and friends and definitely you if you’re looking for some new headphones.
JuanR Posted
Bang for your buck. They sound great and are light on your head. They don’t fold like my previous headphones it that’s not a biggie
Posted
Hello JuanR,
Thank you for choosing Sony!
We’re honored to hear that the WH-CH720N headphones deliver excellent sound quality while remaining comfortably lightweight. Your feedback regarding the folding design is valuable, and we appreciate your understanding that this feature does not detract from the overall experience. We remain committed to providing products that combine performance and comfort.
Best regards,
-Fred
JennieW Posted
these headphones are amazing!! the ear pieces are so comfortable i forget i am wearing them. the noise cancellation is the best i have ever used. I can’t recommend these enough best headphones I have ever owned.
Posted
Good day JennieW,
Thank you for the 5-star rating and we're glad that you are pleased with the noise canceling feature of our Sony WHCH720 and how comfortable it is to wear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
MICHAELC Posted
I've owned a few models of the flagship series and I've been i.pressed with the product. This product, which is a mid-teir version of Sony's over the ear headphone. I would say these are "good" across the board. A lot of the features of the premium model, and while there is a notice in the quality, there should be at this price point. Works very well for all my son's needs. From phone and music, noise cancelling, and playing guitar and bass, at the price point, these headphones covered all his needs with good to very good quality. Fantastic and affordable birthday gift.
Posted
Hi MICHAELC,
It is most rewarding to hear that the WH-CH720N headphones have proven to be such a versatile and fantastic birthday gift for your son, handling everything from music and calls to tracking instruments like bass and guitar with solid quality.
If you or your son ever want to step up to the ultimate flagship experience in the future, we would love for you to check out the WH-1000XM6. They feature our advanced HD Noise Canceling Processor QN3 and studio-quality precision tuning, taking immersion, noise cancellation, and audio clarity to the absolute next level.
Thank you for trusting Sony.
Regards,
Dominick