Customer Ratings & Reviews
See more imagesSony - Xperia PRO-I 5G 512GB (Unlocked) - Black
- Model:
- XQBE62/B
- SKU:
- 6489669
Highly rated by customers for:
Customer reviews
Rating 4.3 out of 5 stars with 105 reviews
Top Mentions
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Rated 5 out of 5 stars
Excellent camera with a great phone built in
Teksun Posted
$1799.99 was too much to ask but when I saw it at $600 off I had to jump on it and no regrets. This phone isn't for everyone but it's definitely for me. Excellent solid build quality super fast smooth operation. Best looking screen I've seen on a smartphone. Headphone/auxiliary/microphone jack is still extremely useful and a main reason to go Sony in 2022. The ability to just use my fingers to remove and replace an SD card of up to 1tb plus have 512 gb on board storage. Wrist lanyard helps me feel more confident getting risky shots. The camera is definitely superior to competition but you have to put in the work to get the best results. It's kinda like everyone wants to have transportation but some like to be fully engaged in driving a manual car and some prefer to have a Tesla drive them around. Also handles games better than any other phone I've messed with.
I would recommend this to a friend - Rated 5 out of 5 stars
It's exactly what you'd expect.
NickL Posted
Although it's a little early to tell, I think this is the best phone I've ever owned. The camera is perfect for my cinematography work and the phone is fast and has a really nice screen. Here's some photos I took with it.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi NickL, We are glad that your new Sony Xperia is best phone you have ever owned. Your Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. Thank you for your purchase. Enjoy! Vincent
- Rated 5 out of 5 stars
Worth it
IsmaelN Posted
Really great phone, amazing camera. Plus it has a lot of storage
I would recommend this to a friendBrand response from SonyListens
Posted
Hi IsmaelN, Awesome! We're glad that you are enjoying the camera of your phone. We appreciate your feedback and thank you for choosing Sony. Erin
- Rated 4 out of 5 stars
Overheating Phone
FidelC Posted
Great phone overall but camera wise I have trouble Video Recording all the time it says it gets overheatead with not even 30 seconds filming ,so I could never use it for Video like a wanted to thats the downside of the phone yes it has the 1in. Sensor but I bought the phone because of the Pro settings in filming but could never use it. Always overheated
No, I would not recommend this to a friend - Rated 2 out of 5 stars
Disappointed
KeepItSimple Posted
I returned the Xperia I-Pro at Best Buy. Pros: Great camera controls (reminds me of my a7RIIIA), eye tracking auto focus, shutter can go up to 30 seconds (great for capturing more light during night photography). I took several night photography pictures, and the Xperia I-Pro captured significantly more stars, than the iPhone 13 Pro Max. The Xperia I-Pro can come really handy, if you shoot using a tripod. However, most of my phone photos are handheld, and the tripod is reserved for my full frame camera, the Sony a7RIIIA. Cons: 1) I will start with my biggest disappointment, the 1-inch image sensor. Photos do not appear that much better than the iPhone 13 Pro Max, when shooting handheld. iPhone 13 Pro-Max and the Xperia I-Pro both capture photos at 12 megapixels. That is because the Xperia I-Pro only uses 60% of the 1-inch sensor. This leaves the actual sensor utilization slightly larger than the iPhone 13 Pro Max (or the Samsung Galaxy S20 for that matter). In other words, it is like buying a car with 6 wheels, but you really only use 4 wheels (Xperia I-Pro), while Apple/Samsung sell you a car with 4 wheels that uses 4 wheels. I do not get the rationale from Sony for installing a 1-inch sensor that makes the phone more expensive, but only use 60% of the sensor charged to consumers like me. 2) The telephoto lens is significantly inferior in my opinion. Xperia I-Pro has a 2x telephoto with an F2.4, while the iPhone 13 Pro Max has a 3x telephoto with an F.2.8. I attached two pictures comparing the telephoto quality shooting at the same distance. The 3X from the iPhone really comes in handy. I did a digital zoom to bring both images to a similar size, and you can read the barcode data better in the iPhone 13 Pro Max. I did the shooting handheld with auto settings. 3) Sony advertises this phone as being close to an Alpha camera. I had expectations of using the Capture One Express for Sony cameras. This is a free editing software for true Alpha camera users. I use the Capture One Express free software, when editing pictures from my a7RIIIA. However, the Xperia I-Pro uses DNG for raw format, and the free Capture One Express software does not recognize DNG for photo editing. However, it you buy the full Capture One version for about $200 bucks, you can unlock additional features, plus it will also allow you to edit photos from any kind of camera (Xperia I-Pro, iPhone, Canon, Nikon, etc). Bummer! 4) Another missed expectation that I had, given Sony's advertising as being similar to an Alpha camera is that I could use the Sony cloud service called "PlayMemories Online" to store photos with unlimited storage (image size 2mp or less). Currently, I have the PlayMemories Online app installed in my iPhone, and I can upload pictures taken from my a7RIIIA into PlayMemories Online. HOWEVER, you cannot use PlayMemories Online to store unlimited photos taken with the Xperia I-Pro. Sony uses Google Photos to backup your pictures, and you have 5GB of free storage. If you would like to store photos/vides over 5GB, Google can do it for a monthly fee. 5) Xperia I-Pro battery -- Wow! that battery gets really hot when shooting videos. I filmed several minutes at its highest resolution, and the back of the phone got so hot that I found it uncomfortable to hold it with my hand. The iPhone 13 Pro Max also gets hot, but not nearly as uncomfortably hot as the Xperia I-Pro. In summary -- I had high expectations with this phone. However, after seeing that the picture quality when shooting handheld was not that much better than my iPhone 13 Pro Max (I also have the Galaxy Note 20, and I prefer the Samsung camera over the iPhone), I returned the Xperia I-Pro. I wish Sony would have disclosed that they installed a 1-inch sensor, but only utilized about 60% of the sensor. I probably would have waited until the next Xperia I-Pro generation.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Sony
JuanY Posted
Best and good quality,Camara and record.enohg storech.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi JuanY, We are happy that you like the quality of your Sony Xperia. The Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. Thank you for your purchase. Enjoy! Vincent
- Rated 5 out of 5 stars
Excellent
Maurice Posted
Excellent creator phone. I use this phone with the vlog kit to create content weekly. Excellent camera. You get better pics using full manual settings. If you're not interested in learning how to use manual mode then you probably need to get a different phone like a pixel or Samsung. Excellent 4k screen when activated, you need 4k content to experience it. Fast and responsive, excellent audio. I strean hi res music on Tidal. Great for gaming also. And the call quality is great. You either have to turn off backup on Google photos or pay for more cloud storage. I use a 512gb memory card and the phone has 512gb of internal memory.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Maurice, That's awesome! Thanks for sharing your great experience with your Sony Xperia. Your new Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. It is also water and dust resistant, and uses Corning Gorilla Glass Victus, the toughest Gorilla Glass yet – with improvement in both drop and scratch resistance. Thank you for your purchase. Enjoy! Vincent
- Rated 5 out of 5 stars
Best quality and price
WilmargR Posted
Wonderful Cellphone, quality and price, a like so much the option for buy online and retire in store
I would recommend this to a friendBrand response from SonyListens
Posted
Hi WilmargR, We are glad that you like the quality of your Sony Xperia. you now have an excellent smartphone and you like its features and 5G network capability. Your Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. Thank you for your purchase. Enjoy! Vincent
- Rated 5 out of 5 stars
Sony
Sonyforlife Posted
good buy sony is the best for me, excellent camera and good videos. I recommend this product also very good price.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Sonyforlife, We are happy that you like your new Sony Xperia, especially its camera quality. Your new Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. It is also water and dust resistant, and uses Corning Gorilla Glass Victus, the toughest Gorilla Glass yet – with improvement in both drop and scratch resistance. Thank you for your purchase. Enjoy! Vincent
- Rated 5 out of 5 stars
Xperia pro i
Japing Posted
Perfect for my taste iam not photograper but i like the picture quality of xperia premium phones.even its a kind of pricy.
I would recommend this to a friend - Rated 5 out of 5 stars
A SMARTPHONE THAT IS OUTSIDE OFTHE BOX
GadgetGirl99 Posted
It is a unique phone with an excellent camera. No extra detail needed. Sony has introduce a different style to smartphones and I am enjoying it.
I would recommend this to a friend - Rated 5 out of 5 stars
Well-rounded flagship smartphone with no compromis
FlipperPhone Posted
This is such a special phone! I'm not into niche tech, I own an iPhone and appreciate it for how well it handles the ho-hum smartphone tasks. I was looking for an Android phone with solid specs, good build, and clean software. The Sony XPERIA PRO-I is a mouthful of a name, but it really is something special to use. PROS: - Excellent build quality - Stock Android is fast and clean - Sci-fi camera hardware with granular software control - Android fanboy fanservice specs like SD card slot and headphone jack - Solid core specs with no comprises CONS: - Less popular phone model, so big name accessory manufacturers skipped this model. Say OtterBox cases and dBrand skins - Very expensive but so worth it - Will Sony make a successor to this?
I would recommend this to a friendBrand response from SonyListens
Posted
Hi FlipperPhone, Thanks for sharing your experience with your Sony Xperia. We are glad that you like its quality. Your new Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. It is also water and dust resistant, and uses Corning Gorilla Glass Victus, the toughest Gorilla Glass yet – with improvement in both drop and scratch resistance. For more updates with upcoming Xperia phones, we highly recommend checking out our website: https://electronics.sony.com/. Thank you for choosing Sony! Vincent
- Rated 3 out of 5 stars
A 3 star phone for a 5 star price.
Hannah Posted
Cons: -phone overheats within a minute of opening video recording (without case on, and at lower resolution and fps settings) -relies on Google as native messaging, phone, and core client services. -updates constantly, sometimes as many as five or six times back to back in one day. Each time requiring a restart. -very few case options on the market -will show some incoming calls as answered on a different device when I do not have my account connected to a different device -crazy amount of unremovable bloatware that doesn't respect disable commands Average points: display, screen responsiveness, battery life is okay if light use (emails, texts, calls occasionally, minimal web browsing and app use, some Google Maps use) but the battery life is pretty with moderate or heavy use even with display and resolution settings pushed down Pros: headphone jack, SD card slot, SIM card slot Overall, I'm massively disappointed in this phone. I was excited to see Sony in the US as an option and I regret my decision for the price point. I more or less chose it because of the pros listed here anyway, as these seem to be rare features among phone models now, but I am bummed I can't even record short videos without my phone overheating immediately and the rest of the cons are also pretty undesirable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi Hannah,
We are sorry to hear that you are having issues with your Sony Xperia. This is definitely not the customer experience we want you to have. Overheating can be caused if you are in contact with the device or the charger when operating or charging for long periods of time. We also recommend updating the software of your mobile phones and their apps to improve their performance and resolve any possible software-related issues:
- https://helpguide.sony.net/mobile/xperia-pro-i/v1/en/contents/TP1000563036.html
- https://helpguide.sony.net/mobile/xperia-pro-i/v1/en/contents/TP1000562991.html
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Rated 4 out of 5 stars
Love Sony Xperia, but....
Nero Posted
I love the phone. The feel of it, the headphone jack, sd card and everything about it. The idea of having an actual camera in my pocket was awesome and I took so many shots that I love. I am also an Sony Alpha user so I knew what I was getting into. My only problem with the phone was the battery life... Not great but almost enough.
I would recommend this to a friendBrand response from SonyListens
Posted
Hello Nero, We happy to know that you love your new Sony Xperia. Your new Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Rated 4 out of 5 stars
Great phone, no regrets.
AroldoJ Posted
This is a very light and great phone. The best things so far for me are the screen and the camera. I have the phone for about a month and no issues yet. I think it is not a phone for everyone as it doesnt have a lot of you main stream filter and stuff for your silly pictures but if you like real photos this things has all the set up you need for great photography. You can even use it a a second screen with some Sony cameras.
I would recommend this to a friendBrand response from SonyListens
Posted
Hello AroldoJ, We are glad that like most of the features and capabilities of your new Xperia. Your new Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. Thank you for your purchase. Enjoy! Vincent
- Rated 2 out of 5 stars
I really wanted to like it
ShmuelM Posted
I previously owned the Xperia One and loved its uniqueness and feel. When the Pro-I went on a $600 off sale i jumped at it the screen is beautiful.. but gets very difficult (and at some points impossible) to see it outside on a sunny day, even when the brightness is on max. I love the SD card slot, and the camera is decent, but not great. The nail in the coffin is two big issues i cant get over: It overheats often when recording videos, and the network communication is very bad (not due to my carrier). I really wanted to like it, but 4 months later i must return the phone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi ShmuelM,
We regret to hear that you had issues with our Xperia PRO-I and the unit had to be returned. This is definitely not the customer experience we want you to have. Its not uncommon on smartphones to overheat when shooting higher resolution (4K) and higher frame rate (60 or 120p) videos for extended periods. These is documented 3rd party testes showing the same results on competitive smartphones when resolution and frame rates are equal. Smartphones are very powerful devises, but also very compact, and as such will generate heat when performing strenuous tasks like capturing 4K video. You may not have experienced this on smartphones capturing only HD with smaller sensors and may have to adjust how long you capture each clip and allow for cooling in-between when capturing 4K. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase.
Sincerely,
Vincent
- Rated 4 out of 5 stars
no way
EmmanuelR Posted
I have never had any inconvenience with Sony products, but this one quality is poor, it looks cheap and doesn't even is wireless rechargeable, two weeks with it and it really get hot, but extreme hot, I'm really disappointed, because of high price on this one and quality so low
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi EmmanuelR, We regret to hear about this. This is definitely not the experience we'd like you to have. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the phone
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
- Rated 5 out of 5 stars
Perfect phone in every way.
Henery007 Posted
Wow. What a phone, eh well camera phone. It takes breath taking photos, and looks fantastic. It takes some time to adjust your settings before taking the perfect photos, but once you do it's totally worth the time. Other than the camera, the screen and speed is astonishing. YouTube videos never loaded so fast and looked so greak in 4k. Great phone, I would highly recommend this to photo enthusiasts.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Henery007, That's awesome! We are glad that you like the capabilities of your new Sony Xperia. Your new Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. Thank you for choosing Sony! Vincent
- Rated 4 out of 5 stars
Interesting phone
Carlos Posted
This phone is very great at capturing photos/videos in high quality. My only gripe is how fast it gets hot when recording videos at 4K. Would recommend getting accessories for this phone if interested in photography/videography on the go.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Carlos,
We are sorry to hear about your concern. Please make sure your Xperia is up-to-date to improve its performance and resolve any possible software-related issues. Overheating can also be caused if you are in contact with the device or the charger when operating or charging for long periods of time. Despite your concern, it's good that you still like your Xperia. Your Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Rated 5 out of 5 stars
Great device
GrantR Posted
Phone has wonderful screen and cameras are great except for the selfie camera. The main con is the phone does tend to get warm even with basic tasks. I'm not sure if it's related to the thermals or the chip set in this device. I'm looking forward to the new model Xperia 1 V as a replacement but I do really love this device and the design.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi GrantR, We are sorry that you are having issues with your Sony Xperia. When taking selfies, make sure to set the camera settings to the highest possible resolution for a better picture quality. To isolate and hopefully resolve the issue with your phone when it's getting warm, you can follow the guide from this link: https://www.sony.com/electronics/support/articles/00282719. Your new Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent