Dear Sirs, I received my Sony Xperia a few days ago, among other purchases. It was an open box purchase. I am aware of what this evolves. I used the phone and it's working fine. However, I have identified a defect in addition to the fact that the initial buyer has not erased their settings (this is not a problem). The piece that pulls the holder of the sim and nano cards has a broken hook, the SIM card. Notice in the photo that the hook that pulls the memory card (they are 2) is integral, but the only hook that would wrap the SIM card is broken. I've cleaned all the device settings, and I'm sure the source of the device will give me no problems because I bought from Best Buy. However, I want to request that the defective part be replaced. And since it does not require technical intervention or greater difficulties, I ask that you simply send me a new piece, preferably at my address in Brazil, I will indicate below. If it is not possible, you can send it to the same address as the purchase, which is also my address in Brazil. It does not make sense to return the device because of this small problem that does not impede the operation of the device, but as this will be a gift for my daughter, I would be very grateful for the replacement of the broken part. I ad here to Best Buy client for very long and I trust you, and these purchase was my third laptop and 2 smartphones.

First things first... let's start with the negative sides. Which is actually just one: the fingerprint scanner doesn't work on the US devices. I understood it can be enabled by flashing the phone but they say this may actually delete the WiFi Calling and the VoLTE capabilities of the phone. And apart from the inactive fingerprint scanner... everything else works flawlessly: WiFi Calling and VoLTE (as stated above), the phone call quality is well above my Galaxy S8 device, great camera, fantastic battery life (I get 2 days on a single charge), Micro SD card slot, the display is crystal clear, fantastic Stereo sound from the front-facing firing speakers. And is crazy, crazy fast, too. Beautiful, beautiful, beautiful device!

Pros: Compact size: can be operated with a single hand. Fast in response. Good looking: constant front color, flat camera lens, rounded corners Extradinary battery life: 18 hours with music playing in headphone, even longer when not used too much. Cons: US version doesn't contain finerprint reader. Camera app works bad in dark condition. Plastic shell easy to collect fingerprints.

Things I like: • It is fast. • It is light. • Headphone jack provides great sound with wired headphones. • Loud and clear stereo speakers. • Battery life is great, I was able to go through a whole day wihout a charge. • The phone is smaller than Nexus 5! • Screen changes colors when facing bright sunlight, making it easier to see things outside. • VoLTE and VoWiFi compatibility with T-Mobile! (which is not supported in bigger dual-sim XZ1). • Various useful adjustments in Android (such as automatic DnD mode when you are at work, or disable notification light at night). • Dedicated camera button. • Video quality is great, electronic stabilization helps with panning and clear sound make videos.

Compact version of this phone makes it handy and beter battery life is another advantagr