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Bought this in-store for my 2023 16in MacBook Pro (MRW13LL/A) and was very disappointed when I got home. The case is kind of thick, bulky, and barelt fits this model in my opinion. That comforting “snap” into place only happened on the top case, the bottom case didnt snap on at all, leaving me to wonder was it actually secured at all? The back case didnt even fully cover the corners. Its also quite frosty. Wouldnt call it clear. Returning after this review.
Noelle Posted
I’m really disappointed with this MacBook case. The quality is extremely poor. Within a short time of using it, the case cracked in all four corners without any major drops or impact. The material feels cheap and brittle, and it started deteriorating much faster than expected. Instead of protecting my MacBook, it ended up looking worn out and damaged almost immediately. I would not recommend this case to anyone looking for durable, long-lasting protection.
Posted
We would like to help you with this issue. Our Smartshells have a 1 year warrant and we can help process your claim. Please email our customer care team at customerservice@speckproducts.com for help. <img src="https://s3.amazonaws.com/stratos-logos/logos/SpeckProducts.jpg" alt="SpeckProducts" title="SpeckProducts" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
The case is great. It protected my MacBook Pro from dust and also from water spills. I'm loving it! The only thing that I'd complain about is that it's not clear enough, I would like to see other designs as well.
Luke Posted
This item arrived to me damaged as did the first one i ordered. Both arrived and dirty. They definitely had previously been opened. Very disappointed that Best Buy would carry such a terrible product. Its very cheap plastic and seems like something you would pay $10 for on Amazon. Will be returning this one too.
Posted
Luke,
We hope you were able to resolve the issues with your order. Speck is here to help in any way. Our customer care team can be reached at customerservice@speckproducts.com.
<img src="https://s3.amazonaws.com/stratos-logos/logos/SpeckProducts.jpg" alt="SpeckProducts" title="SpeckProducts" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
GraysonW Posted
Cracked within 3 months. Corners aren’t too strong…. Still holds basic’s integrity. Not worth.
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Grayson, Our customer care team can help with instructions on how to replace your Speck - Smartshell Case for Macbook Pro 16" M1/M2/M3/M4 (2021-2024) under our 1 year warranty. Please reach out to us at customerservice@speckproducts.com for instructions. We want all of our customers to have the best experience with our products. <img src="https://s3.amazonaws.com/stratos-logos/logos/SpeckProducts.jpg" alt="SpeckProducts" title="SpeckProducts" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
KatlynD Posted
Good quality and fits on the MacBook well. I like that it provides protection for my extremely expensive MacBook. I also like that I got a discount on this when I bought my MacBook because of a promo. It also has rubber feet on the bottom so that the laptop doesn’t slide when on a slick surface.
DavidT Posted
Durable, easy attachment, doesn't interfere with the laptop usage.
KevinE Posted
Great service and quality! Screen and speed is fast and reliable.
VictorD Posted
The best Loptop good to work professional and easy use and make your work
Great cover recommended by one of the Geek guys! The no slide feet on the case is super. Great buy, thank you Best Buy!
Giuseppe Posted
All 4 corners of my case are cracked. Im not even a heavy user nor do i travel with it. Use it couple of times per week. Surprised a $60 case would not even last this long.
Posted
Hi, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. <img src="https://s3.amazonaws.com/stratos-logos/logos/speckpwr.jpg" alt="speckpwr" title="speckpwr" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MathNerd Posted
This case is incredibly brittle and began cracking almost immediately. My routine is to place my laptop in my Ogio padded compartment, go to work, place my laptop on my desk, and then take it home at the end of the day, again in the laptop compartment of my ogio. Despite this, the hardshell case has chipped and cracked inside my backpack and is no longer functional as a protective case.
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Hi, MathNerd, Thanks for sharing your experience. We appreciate the details you provided and will be sure to share your feedback with our product team. Speck cases are backed by a great warranty, and our support team would be happy to walk you through the process if you’d like to request a replacement. You can reach us via chat or at support.speckproducts.com. <img src="https://s3.amazonaws.com/stratos-logos/logos/SpeckProducts.jpg" alt="SpeckProducts" title="SpeckProducts" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
BrianC Posted
I love it, I love it, I love it!! And with Best Buy credit card I was able to get it and make payments on it. Thank you Best Buy.
JoseThaTechGuy Posted
This is one of the best fitting case i ever had for the 2021 16” macbook pro. Not too slippery like other slim cases of its nature. Gives the Macbook pro minimal protection without being too bulky. Ill give it 6 stars
Keith Posted
One of Apple's best MacBook Pro's to date! Laptop is sufficient for all that I use it for.
ChristianA Posted
Fits well, and looks great!! Very good quality!!!!
OrlandoM Posted
√ Cracks at the edges and doesn't fit 100% on the MacBook M3 PRO 16" Too poor! Not even worth $5
ThisIsJS Posted
I like the texture and look of it. There is a corner that doesn't fit as snug, but beside that it’s great.
1APHi Posted
The bottom shell doesn't properly fit the back of the laptop, and the edges are too short to effectively secure the cover.
AnMe Posted
The case cracked after the first uses. The corner broke off and now the case does not stay in place.
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The SmartShell case is backed by a one-year warranty. If you’d like more information or need assistance regarding warranty coverage, please contact our Customer Care team at customerservice@speckproducts.com. We value your input and are here to help ensure you have the best experience with our products. <img src="https://s3.amazonaws.com/stratos-logos/logos/SpeckProducts.jpg" alt="SpeckProducts" title="SpeckProducts" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />