Customer Ratings & Reviews

The audio quality for games is great and the ear pads are super comfortable and breathable. I play a lot of apex legends so these definitely help in those intense situations. The battery life on them is good for wireless gaming headset but honestly they need to be charged pretty often. My favorite part about these is the dual connection so I can play fifa or other games with my own music on in the background. Music actually sounds pretty great in these too! My biggest annoyance is the wireless connection issues. Within a couple of weeks I was getting audio cut outs while playing any game. I searched online for more info and learned it has to do with wireless interference from other devices. That’s a pretty big flaw especially now that most of our tech is wireless. I reset them and the probably has gone away for the most part but every couple of days I do get some audio cut outs. Overall I really do like these and would recommend them.

The sound is decent and the fact you can have bluetooth and the Series X connected at same time is really nice. They are comfortable. Cons: They don’t always get loud enough for some games. They disconnect on the series X due to their new controller causing issues. (patch is coming according to microsoft support) For how much these cost i expected so much more. They’re good but not $200 good

About the only thing this headset has going for it is that its expensive and is comfortable. Outside of that, its crap. I purchased the headset on July 30th 2020. Ive had nothing but horrible connection issues with the Xbox One S and X, Xbox Series X, and the Xbox USB adapter, as well as with Bluetooth. Crackling, cutting out, and out right disconnecting... let alone the atrocious range. Line of sight is about the best I get and that's maybe 10 feet at best. Ive had nothing but issues with this headset. Even after the latest firmware update, I sill continue to have issues and SteelSeries refuses to acknowledge the issues let alone placate us by saying they are even working on it. To top this all off... I went to put on my headset a couple of days ago and heard plastic floating around in the right side. I pulled the headset off and to my surprise the plastic around where the hinge is, is broken. 6 Months and the hinge breaks at the weak spot. What makes matters even worse, aside from not being the only person on the internet with the issue, SteelSeries refuses to help either by RMA'ing the headset and or at least offering to let me buy parts to fix it myself. So now I'm stuck with a $200 pile of garbage. I took a chance on the headset because after reading all the reviews and watching all the review videos on YouTube. Someone said, give it a chance. So I did. I should of listened to all the people complaining on Reddit, YouTube, and basic review sites. But hey, SteelSeries got there $200 out of me, they don't owe me anything. I guess I'm going back to Turtle Beach. At least my Stealth 600 v1 lasted a few years before falling apart and had MUCH better range and connectivity.

Excellent sound. Feels good for long hours of play. Got a good amount of life out of it but it recently broke around the swivel point on the left ear cup, which seems like a defect of the plastic. For future products, they should make the part around the game/voice control out of heavier plastic or metal or a better design to prevent this from happening.

I bought the new Halo game so I needed a good headset to talk to everyone with. Everyone on YouTube gave this headset a great review. I bought it and it doesn’t disappoint. Super easy to connect to my Xbox Series x. Feels comfortable on my head. Sounds amazing and nice works great!! It new so don’t know much about battery life but hearing that is great. You definitely can go wrong with this headset!! It’s actually help me out with my online gaming!! Definitely recommend!!

Great headset with good mic, although, if you live in an apartment complex or similar, you probably should avoid it, because if it's in close proximity to a lot internet connections. It may cause interference with the audio causing it to be choppy/crackling. If you can get it on sale, I recommend it.

In my humble opinion as a gamer of consoles like Xbox for 15 years I have been through em all.. I know what your thinking, can a headset be with this much money?... Yup lol. Definitely, I used Turtle Beach Recon 70 Wired b4 these and OMG I had no idea C.O.D. sounded so amazing. The sound of reloading or know exactly what direction an enemy is. I'm mad I waited so long to upgrade. The wireless function is amazing as well. The battery last for days and the Voice Chat / Game Volume Mixer wheel on the left ear cup is perfect for any game but especially C.O.D. and master volume wheel on the right. LIGHT UP Mic when you hit the mute button with u always forget is on lol. Recommend and would buy again in a heartbeat. Look for black Friday deals y'all. PEACE OUT

It was comfortable to wear for long periods of time and had good sound quality but battery was not great

Wish I would have never wasted my money on turtle beach head sets. Went through 3 of the stealth 7 for x box in a year. With the Arctics I haven’t had any issues and love the sound and comfortable don’t have a bad thing to say about them just yet at least. Highly recommend these for any gamers

If you're using it as a gaming headset it picks up every little thing except you eating food. I would mute with the button just in case...That's if you're playing with friends otherwise I like it. It'll turn on my xbox right as I turn it on which is funny! You can adjust your music to be the right, volume with your friend still speaking clearly, which is nice as well. Also it was kinda hard to connect to my xbox... I don't know if that's because of my Xbox doesn't have a Bluetooth setting or its just the headset but, connects to my phone perfectly fine. It works better on the phone for some reason. It doesn't pick up too much of the background noise.

Headphones are fantastic right out the box. The Bluetooth connection to your phone/tablet is the real showstopper! You can listen to your favorites (controlling the volume on that device) while listening to game audio. Footsteps and you favorites. Love these things!

I purchased this headset for my son for the 2nd time since he loved the comfort and sound (mainly comfort). The 1st set still worked but the ear cushions on one side had fallen apart. After buying a new headset I found out I could buy new cushions. He continued to use the 1st set for another year (almost 4 years) before the electronics gave out. He's used the 2nd headset for just over a year and the plastic (that holds the speaker) ear muff has broken where it meets the headband! The other side is cracked and ready to fully give way too. We still have the 1st headset (he had intended on eventually trying to see what went wrong with the electronics) and upon investigating the feel of the plastics they are totally different. I'd have to say the company may be sourcing cheaper products for production. This happens and it brings down quality. So if you're ok with throwing away your hard earned money and willing to repurchase a new headset, then this headset is for you. As for me, hard lesson learned. Never going to purchase from this company again. So sad.

Had these for years great products only weird thing is they turn off sometimes randomly when they first connect and when I connect them to my console and laptop they disconnect but 98% of the time they are fine great dual audio headphones and they work connected to anything with Bluetooth

I’ve had the original XBox and Razer Kraken headphones, which were good in their own right...but these are far superior. You get what you pay for, that may be the only gripe...they’re expensive. These connect wirelessly to the XBox One flawlessly and sound amazing. They are fully customizable on the computer as well. I haven’t had any problems yet...I highly recommend.

Great headsets to use I would 100% recommend these to any gamer who likes to game. If it’s for Call of duty or for any other type of game you won’t be disappointed or dissatisfied with these headsets. Really comfortable on the ears and the added ability for wireless is a plus.

If I could give this product 0 stars I would. I will preface this by saying that the sound quality on these headphones and general comfort was top notch but after 6-7 months of light to medium use the joint holding the ear cup to the headband cracked (pictured) and this is something I only learned is a fairly widespread issue in this product after I'd experienced it myself and researched ways to solve the issue. One earpiece has since completely fallen loose from the frame. SteelSeries support wouldn't honor their warranty either and gave 0 guidance as to why they failed my RMA. Horrible customer service experience with them. If you plan to buy these just know they sound great but you should buy the best buy warranty because they will break and the manufacturer does not care to assist so you'll have to get another pair from Best Buy

Great purchase! Audio is amazing. I use it for my Xbox series x and they are so comfortable.

It is a very nice headset feels premium and is build good micro usb through me off i thought it would be usbc but easy to pair and good sound quality

Comfortable and they sound great. Different ways to customize your sound.

Very good sound audio, very comfortable to wear and use for all Bluetooth devices