Customer Ratings & Reviews
See more imagesSun Joe - 16" Reel Mower with Grass Catcher and Adjustable Cutting Height, MJ500M - Green
- Model:
- MJ500M
- SKU:
- 10962709
Customer reviews
Rating 4 out of 5 stars with 1 review
- Rated 4 out of 5 stars
They don't make them like they used to
ISABELLA Posted
Quick delivery. Lots of safetys. Does not cut unless both wheels are on the ground rotating, so better for a flat yard. Made it about 7 feet and got gut checked 3 times, so i returned mine. Easy return process! Old ones would rotate no matter what and could chop your toes off if you weren't careful. Impossible to risk losing digits with these new ones, but harder to mow a yard.
No, I would not recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted
Dear Valued Customer,
Thank you for taking the time to share your detailed feedback on your Sun Joe Reel Mower.
We appreciate you highlighting both the safety features and your experience using the mower. We understand your concerns regarding the cutting mechanism and how it can make mowing more challenging on uneven or less-than-flat surfaces. We're also glad to hear that you found the delivery and return process convenient.
Your feedback is valuable to us, and we'll continue striving to improve our products and overall customer experience. Thank you again for choosing Shop Joe and for taking the time to share your experience.
Kind regards,
Customer Service Team at Shop Joe
