Customer Ratings & Reviews
See more imagesSun Joe - 24V IONMAX Cordless Sink/Shower Spray Washer Kit with Battery, WA24C-LTE - Green
- Model:
- WA24C-LTE
- SKU:
- 11299422
Customer reviews
Rating 1 out of 5 stars with 2 reviews
- Rated 1 out of 5 stars
Poor customer service, Qestionable quality
GLENS Posted
The product was exactly what i was looking for, however the first time out of the box the trigger on the spray gun was leaking, ive been trying to seek a solution with sun joe and they are difficult to contact and now they ar not replying to my Emails
No, I would not recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted
Dear Valued Customer,
Thank you for taking the time to share your feedback on the Shop Joe Cordless Sink/Shower Spray Washer Kit.
We're sorry to hear that your spray gun began leaking the first time you used it, especially since the product was exactly what you were looking for. We also sincerely apologize for the difficulty you've experienced trying to get in touch with our support team and for the lack of follow-up to your emails. We understand how frustrating this situation has been.
We kindly ask that you reach out to us at 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST. Our team will be happy to review your case and work with you toward a resolution.
Kind regards,
Customer Service Team at Shop Joe
- Rated 1 out of 5 stars
Terrible product
PETERG Posted
Item arrived broken. Opened it, took it to work with and it didn't work. Luckily, I had another sprayer around so the work still got done. I tried returning this to Best Buy and was told to contact the manufacturer instead.
No, I would not recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted
Dear Valued Customer,
We sincerely apologize that your Sun Joe Cordless Sink and Shower Spray Washer arrived damaged and did not work when you first attempted to use it. We understand how frustrating this must have been, especially when you were relying on the unit to complete your work.
We also regret the inconvenience you experienced when attempting to return the item through Best Buy. We appreciate you taking the time to share these details and understand how disappointing it can be when a new product does not perform as expected.
Please reach out to our customer service team at 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST, so we can assist you with your concerns and review the available options. We would be happy to help.
Kind regards,
Customer Service Team at Shop Joe
