See more imagesACT22 Posted
I purchased this soundbar along with a SB-V-55-4KHDR-BL Veranda outdoor TV. This came up as a recommendation with my purchase so I added it and had both professionally installed. First of all, it doesn't put out a lot of sound. Secondly, every time I put the sound level above 50, the soundbar cuts out. I am very disappointed. I now see from a comment from SunBrite on another soundbar that the compatible models for my TV are SB-SP557-BL, and the premium all-weather soundbar is SB-AW-SNDBR-S-BL. Why would Best Buy show this as a recommended purchase with my TV when it isn't even compatible? I am going to have to disconnect this soundbar and return it to Best Buy and turn around and purchase one of the other two. SunBrite reps, which of the two do you recommend for my outdoor patio that will provide the most sound output for entertaining?
Posted
Hi there. Sorry to hear about your experience. We'd like to make it right. For the SunBrite 55" Veranda Series TV (Model SB-V-55-4KHDR-BL), the compatible SunBrite all-weather soundbar options are the standard (SB-SP557-BL) and premium (SB-AW-SNDBR-M-B) versions. The issue you are describing with sound cutting out at high volumes should not be occurring. We’d appreciate the opportunity to troubleshoot and help resolve the issue. Please reach out to our customer team at [email protected] or give us a call at 866-357-8688.
Brad Posted
The sound is ok, but has a buzz or feedback if played too loud, which you may need to do if you are outside, which is what this is made for. So, could be better sound, but is made to fit the tv, so other options maybe limited.
Posted
Hi there. Thanks for taking the time to leave feedback about your experience. We’d appreciate the opportunity to troubleshoot the issue you mentioned. Please reach out with an email to [email protected] or give us a call at 866.357.8688. Thanks!
BackyardGuy Posted
I can't believe that Sunbrite would ship a sound bar that uses a connection that won't work with a TV from Sunbrite. Their web site does not show any information about connections or any specs so you can check ahead of time. You have to order it and then see what connection it has. Poor thought process!
Posted
Our apologies for disappointing. We'd like to make it right and appreciate your thoughts on how to improve. We have several different sized sound bars that are compatible with our Signature and Pro model outdoor TVs. Our Veranda series Outdoor TVs have built in speakers so are not compatible with soundbars.
We've been working on a compatibility matrix for our website that shows compatibility between our TVs and our mounts and accessory products (including speakers). Would publishing this type of matrix and including an image of of the speaker connector be a solution that resolves this problem?
Please feel free to give us a call at 866-357-8677 or email us at [email protected] - we'd be happy to walk you through compatible speaker products. Also, let us know how we can make this right.
Ashley Posted
Must have! If you have an outdoor sun rite TV but this speaker! I wish I knew a year ago they made this! Awesome sound quality and much easier than having to use a Bluetooth adaptor and speaker!!
JLO25 Posted
This was a great addition to our outdoor TV. Before we added this it was hard to hear the TV. It works seamlessly with our Sunbrite TV.
Randall Posted
This sound bar does the trick and is weatherproof. Better quality sound available, but for the money this one is fine
Veepee Posted
The internal speaker to Sunbrite television was mediocre and while I didn't need a booming sound system outside, I need more than what this tv offered. Purchased this speaker and is more than enough for my medium size patio. Was pretty easy to attach to the television and it has a nice sleek design. Not bulky. Very satisfied so far
Posted
Thanks for taking the time to share your experience with this SunBrite all-weather soundbar. We really appreciate it!
Todell Posted
Excellent product! Also very expensive. We were a little hesitant on purchasing due to cost however the Sonos quality turned us into a HUGE fan!
ColB Posted
Good sound and easy to install. But i do not recommend the tv it comes with. Best Buy does not offer an extended warranty for the tv???
ecaruso Posted
great sound from this compact package and I am most grateful to the total tech who expertly installed my sound bar and enabled the roku power and volume controls for my sun bright television. that's an A plus for a value added service!
Marsha Posted
Ordered this soundbar after realizing my new Sunbrite tv didn’t have sound! So a soundbar was required. I’ve never installed one before but this was super easy. A couple of screws on the bottom of tv and plug in. That’s it. Works great! It’s just basic but all I needed for my patio.
Gdav07 Posted
We purchased a sunbrite tv and this sound bar for our back patio. The screw holes on the speaker mount did not lineup with the “compatible” TV and when I drilled some additional holes it finally was hung up. Additionally, the speaker is pretty quite and underwhelming vs any sound bar that you would buy for indoors. Wouldn’t recommend this product.
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We'd appreciate the opportunity to help troubleshoot this issue. Please reach out to our customer team at [email protected] or give us a call at 866.357.8688. Thank you.
BestBuyConsumer Posted
good sound for the sunbrite TV, easy to hook up and use
Biff Posted
Didn't have a chance to use this device, it was wrongly suggested to pair with my Soundbrite tV, but was not compatible.
Posted
Hi there. Thanks for taking the time to share your experience. Please contact our customer team at [email protected] or give us a call at 866-357-8688. Our outdoor soundbars should now be shipping with adaptors that make them compatible with nearly all recent SunBrite TVs except the 2016 Veranda Series (SB-XX75UHD-BL). Hope this is helpful. Thanks.
Eddie Posted
Not sure if it's the TV or the sound bar. Hope this can be resolved soon. The TV is totally useless without it. I knew from the reviews the TV speakers are terrible just hope when I get it working it solves the problem.
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We'd appreciate the opportunity to help troubleshoot and resolve this issue. Please give us a call at 866.357.8688 or email us at [email protected]. Thank you!
AudioGuy Posted
Not impressed. First one I got was bad out of the box, sound was breaking up at a moderate volume. Had to have them send out a new one, Not much better.
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We'd appreciate the opportunity to help troubleshoot and resolve this issue. Please give us a call at 866.357.8688 or email us at [email protected]. Thank you!
Sabrosita99 Posted
The reviews were bad and I only ignored it because the tv is awesome so far but the soundbar was garbage
Posted
Thanks for the kind words on the SunBrite TV. Sorry to disappoint on the soundbar.
The SunBrite outdoor soundbar is pretty basic. It's designed to be plug-and-play with Signature and Pro models, and is loud enough for a typical small patio area. SunBrite Outdoor TVs have multiple audio output ports to add distributed audio or amplified sound for a fuller audio experience.
We'd love to get some specifics to take back to our product team around the soundbar. We're always looking to improve. Also, we have higher-end outdoor soundbar models with titanium tweeters and passive radiators for increased bass. Models SB-AW-SNDBR-S-B or SB-AW-SNDBR-M-B (depending on which SunBrite TV you have). Please email us at [email protected]. Thanks for taking the time to leave a review. We want you to be completely satisfied with your purchase so please let us know how we can do to make this right.
Carolyn Posted
Not sure this is compatible with the Sunbrite TV I bought, but so far no one can get it to work.
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We can help. What model of SunBriteTV did you purchase?
Dalelaurie4 Posted
With an outdoor TV. Sound maybe an issue. This SunBrite sound bar has made a huge difference.
SunDevilTrain Posted
The sound bar from Sun Brite does a great job providing sound to our patio area.