Customer Ratings & Reviews
See more imagesSunBriteTV - Veranda 3 Series 55" Class LED Outdoor Full Shade 4K UHD Smart Android TV (2022)
- Model:
- SB-V3-55-4KHDR-BL
- SKU:
- 6501321
Highly rated by customers for:
Customer reviews
Rating 4 out of 5 stars with 11 reviews
Top Mentions
- Checking this box will move you to the filtered review section.
- Rated 1 out of 5 stars
Buyer beware!
NotHappy Posted
BEWARE! I’d give this 0 stars if I could. In fact, I should be compensated for the hefty bill I paid to have this useless thing mounted and the huge ordeal this purchase has caused - so it actually deserves negative. I received a defective one that absolutely refused to connect to wifi. We bought 3 WiFi extenders to place around our house thinking maybe the connection was weak. Finally I chat with Best Buy support who basically brushed me off and told me to contact the manufacturer. I get in touch with SunBrite and they confirm the tv is defective. Aside from the fact that I received a lemon, this tv is completely useless. I bought a full shade one because my roof extends over the patio area that I mounted the tv. The sun doesn’t touch it. Yet there is still a blinding glare that covers the tv - even at night… the tv would need to be indoors to be usable. It shouldn’t even be considered an outdoor tv because no matter how shaded the area is, the glare will find it. I took a photo of the glare on the tv at 7:45pm during overcast to show how bad it is even when it’s not sunny in the slightest. I also took a photo from the inside of my house during 12pm to show that the sun still doesn’t hit the lanai during peak hours with no clouds in the sky. Unless you feel like wasting ~$2,460 (after tax), I’d stay far away from this product. Of course I didn’t pull it out of the box within the 15 day return window because I had to hire someone to mount it to my house. I didn’t expect Best Buy to sell me a faulty product that wouldn’t even function how it should even if it wasn’t a defective one.
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted
Hi there. We appreciate you taking the time to share your experience. We review and share feedback like this regularly with our team. We’ll focus on the issues related to SunBrite here, which appear to be (1) that you initially received a defective product and (2) that you are not satisfied with the performance of this TV in the location where it was installed. For (1), we reached out to our Customer Team and they let us know that SunBrite promptly shipped you a new replacement model at our expense as soon as it was determined that the Wi-Fi on the initial unit was not working properly. The product has a one-year warranty. We stand behind our product with one of the best warranties in the industry and believe we honored that by shipping the new replacement unit at our cost. We apologize for any inconvenience around arranging the warranty replacement. For (2), your install location for the TV is directly in front of a pool. This is like a giant mirror in terms of the sun reflecting off of the water’s surface. While the Veranda 3 series is the brightest in its class (1,000 nits peak brightness) and has a direct-lit screen, it is designed for fully-shaded areas. With this install location, we’d recommend the SunBrite Signature Series (for partial sun areas) or SunBrite Pro Series (for full sun areas). Again, we appreciate you taking the time to share your experience. We work hard to give folks the best possible outdoor home theater experience, and your feedback helps us constantly improve. Please don’t hesitate to reach out to our Customer team if we can be of further assistance.
- Rated 2 out of 5 stars
Blotch marks
SteveS Posted
Picture is great for about a day or two then blotch marks show up in the screen working on tv number 4 in 4 weeks. Attached photos are from all three tvs and they are all in the same general area each time
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted
Hi there. Thanks for taking the time to share your feedback. We’d appreciate the opportunity to troubleshoot this issue and look into what might be causing it. We have not seen anything similar with thousands of this model sold. If there have been multiple instances of the reported issue in the same place on the screen, we suspect environmental factors may be involved (for example, reflected heat focused on the same screen location). Please reach out to our customer team at CustomerService@SunBriteTV.com or call (866) 357-8688, and reference this product review. We’d like to help! Thank you!
- Rated 5 out of 5 stars
Mr
Great picture,sound. Quality product,sturdy and looks good
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent outdoor TV
FairwayJLA Posted
Excellent build quality. For example a robust waterproofing design on the remote.
I would recommend this to a friend - Rated 5 out of 5 stars
Perfect patio addition
MichaelW Posted
Perfect addition to the patio. Picture is great and sound is good enough. I have added extra sound being outside.
I would recommend this to a friendBrand response from SunBriteTV Cares Team
Posted
Thanks so much for taking the time to share your experience with your Veranda 3 55" Smart Outdoor TV. Appreciate you! Thanks!
- Rated 5 out of 5 stars
Outdoor flatscreen
Quality Posted
We have this unit hung on our patio wall. The color resolution is excellent.
I would recommend this to a friend - Rated 5 out of 5 stars
Living room outside!
special1 Posted
Really enjoying my new outdoor TV. Great picture- little pricey but happy with my purchase.
I would recommend this to a friendBrand response from SunBriteTV Cares Team
Posted
Thanks so much for taking the time to share your SunBrite experience! We appreciate it. Happy outdoor living!
- Rated 5 out of 5 stars
Second sunbrite Tv from Best Buy
JulieS Posted
Wow this is a great TV for outdoors cant go wrong. Second one is due to first one damaged from a very bad storm.
I would recommend this to a friend - Rated 5 out of 5 stars
Great tv
Verifiedbuyer Posted
We love our new patio TV! Great for watching football with friends on the weekend.
I would recommend this to a friend - Rated 5 out of 5 stars
Outdoor patio oasis
ProudDad Posted
I really enjoy the fact I purchased to Sunbrite TV to complete my outdoor patio oasis’s
I would recommend this to a friend - Rated 1 out of 5 stars
Don't Do It - Sunbrite will not stand by their TVs
BrianbG Posted
If you are thinking about buying a TV from Sunbrite - DON'T DO IT! My TV lastest four years and after six weeks of trying to figure out why it stopped working I was told by Sunbrite that my TV could not be fixed. Their solution was to offer me 25% off a new TV! Most expensive TV I ever bought and it lasted four years! These people are crooks! Can't fix but they are happy to sell you another TV!
No, I would not recommend this to a friendBrand response from SunBriteTV Cares Team
Posted
Hello. We're very sorry for the experience you've had here, but can assure you that our team are not crooks. We are hardworking, innovative and passionate about building the best Outdoor TVs available - and we've been doing so for over 20 years. We have one of the best and most accessible support teams and warranties in the industry. Unfortunately on rare occasions electronic products fail outside of warranty. When this occurs we work to do our best to find a solution, but there are certain situations where the cost of a repair may exceed the cost of a new TV - especially considering a significant discount offered and the benefits of upgrading to the newest technogy. Please don't hesitate to reach out if we can help. All the best.