Customer Ratings & Reviews
See more imagesSwann - 4-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White
- Model:
- SWDVK-445804WL-US
- SKU:
- 6439138
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Great cameras if you need to go wired
Nick Posted
System is good, easy to setup. I bought two additional cameras to use all 8 channels. Swann app works good, easy to configure and uses very little bandwidth. I recommend this product. Also I did need to contact their tech support, very good service, very helpful and knowledgeable engineers.
I would recommend this to a friendThis review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
Brand response from Swann
Posted
Hello Nick,
Thank you for reaching out to us and providing your feedback. We are glad to know that you are happy with your most recent purchase of our Swann Security System. We have pioneer the area of DIY security and we are happy to share what we have developed with you. We have added new analytics within the recorders that allow them for many added features to fit your security scenario.
Your feedback is truly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great resolution
Gamer Posted
These cameras are really good cameras. They have a really good picture. The app to view on your mobile phone was extremely easy to use. Wish the camera pivoted without having to unscrew them to make it easier to get the right view. But other than that glad my husband and I purchased this brand.
I would recommend this to a friendThis review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
Brand response from Swann
Posted
Hello Gamer,
Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR Surveillance System. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
great system the only wat to go swannme
mosher Posted
me that is all I buy bought 3 system all ready it has great eyes so you btter stay away
I would recommend this to a friendThis review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- Rated 3 out of 5 stars
Sad to see it not work properly
I keep getting black screens on my monitor display. I can only see my cameras via their mobile application. Definitely not user error either. I’ve reset the unit and tried mutual email cables for HDMI and cables to the cameras. Nothing seems to fix the issue.
No, I would not recommend this to a friendThis review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
Brand response from Swann
Posted
Hello OmarLopez,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. Based on the information provided, the issues you are experiencing may be video loss on your cameras. This can be due to the fact that the item is not properly installed or configured. In order for us to further assist we are such a please contact a member of our technical support team. We can then diagnose and troubleshoot your unit. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
We should have your unit configured within a few minutes. We look forward to speaking with you in an effort to earn your improved rating.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/> - Rated 1 out of 5 stars
They don’t work
Dulce Posted
Terrible connection Can’t even read what it said just a waste of time
No, I would not recommend this to a friendBrand response from Swann
Posted
Hello Dulce,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - 4-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. We would like to look into your recorder settings and set up to ensure we can best assist you. Your feedback is important to us and helps us locate and address potential bugs within the software. Please contact our support team if you have not already. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
We look forward to speaking with you.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/> - Rated 4 out of 5 stars
Great camera system for the money!
Jmh2781 Posted
I replaced an older camera system with this one. Video is clear, night vision is great. I like the ability to configure activating the led light when motion is detected. I had some issues with the hard drive initially but reseating the hard drive cables seemed to resolve that issue. The app, on the other hand, needs a bit of work. It’s somewhat slow to connect and display the feeds and when switching from one camera to the next it doesn’t always connect. I have to swipe back and forth in order to connect to the specific camera. I’d also prefer to have an option to always display in high quality versus the default low quality viewing mode. Other than that, I think this is a great system for the money and I would definitely recommend these.
I would recommend this to a friendThis review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
Brand response from Swann
Posted
Hello Jmh2781,
Thank you for reaching out to us with your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 16 Channel 10 Camera DVR System. Please know our support team is here to help 24/7 if ever needed.
It is our goal at Swann to make great and effective security solutions easy and affordable.
Please let us know how we may further assist you,
Thank you.
JV
Swan Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 3 out of 5 stars
Good cameras for the price
Edlc Posted
Bought these cameras when they were on sale. I had to swap out the wireless ones I had since I kept losing signal. The cameras were easy to install just need the tools. Easy to connect and set up. The only thing that does bother me is the app. The instructions tell you to download one app but they would connect, so I downloaded another and have been working with it since.
I would recommend this to a friendThis review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
Brand response from Swann
Posted
Hello Edlc,
Thank you for reaching out to us and sharing your experience.Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Good security camera system with lots of features
hawaiiskies2 Posted
Had a Q-see, but switched to this system since Q-See went out of business and no longer supports remote viewing. First thing that I noticed is that the cameras have a plastic housing and no cover. We'll have to see how the cameras hold up to the weather. Q-see cameras had a metal housing and cover. There are 3 separate adjustments to position the cameras. Kind of a hassle especially when adjusting side to side. A feature that I do like is that these cameras have thermal sensing and thus are not triggered by all movement. However, if there is enough movement such as on a windy day, then swaying branches will trigger the camera. Another feature is the spotlight and color night vision. The verdict is still out on these features though as using the spotlight seems to cause loss of detail even if the picture is now in color. Also, the spotlight is bright enough to enable night color, but the picture is overall dark. There are adjustable picture settings on each camera so perhaps playing with these settings will yield better views. The DVR is near silent which is very much appreciated since the prior system had a noisy fan. Phone app works well and was very easy to connect. PC App for Windows 10 was also easy to connect. Except phone app and Windows 10 app have different controls and capabilities. It would have been nice to keep everything consistent between both apps and the primary monitor. An example is that I can turn the spotlight on with the phone app, but that doesn't seem possible with the PC app. Also haven't figured out how to playback clips using the PC app. There are a lot of features with the Swann system. I'm still new to this system so I'm sure I'll discover more. Overall seems to be a good security camera system. Recommend.
I would recommend this to a friendThis review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- Rated 4 out of 5 stars
Great security cameras for the Money!
RetiredCajun Posted
The hardest part of setting up the security system is running the wires from the main box to the cameras. The video from the cameras are great! Being able to setup the area to be the alarm area is a plus. Recordings of motion/infrared detection are saved to a hard drive is a plus especially when the internet goes down. The app for the system is a bit tricky, but U tube has informative giving you what you need. What keeps from giving the system a 5star rating is that you can’t control notifications or emails from the app. This is the one main thing that Swann needs to correct.
I would recommend this to a friendThis review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
Brand response from Swann
Posted
Hello RetiredCajun,
Thank you for reaching out to us and providing your feedback. We are glad to know that our 8 Channel DVR kit best fits your security scenario. We are sorry to hear about the troubles you experienced when running the wires for your system. We will keep moving forward with the development of the application to help improve your overall experience.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Easy to install
Shopper Posted
Good picture. Easy to set up and use. Bought the other two cameras and hooked them to the system with no problem. Only wish the wires were longer but bought some off of Amazon.
I would recommend this to a friendThis review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- Rated 4 out of 5 stars
Better Instructions?
Tchasman Posted
I finally got them to work to an acceptable level. I guess they want me to use their Tech Support. Anyway, they provide a clear image and by the way, at night when the light comes on, you will see the image in color. The 90 degree angle is useful. I had to cover all exposed outdoor wiring with plastic shielding (outdoor?) I wouldn't recommend it to a friend because there are better out-of-the-box systems out there.
No, I would not recommend this to a friendThis review is from Swann - 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/White
Brand response from Swann
Posted
Hello Tchasman,
Thank you for reaching out to us and sharing your feedback on our Swann - 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. In an effort to reduce the amount of paper waste, Swann now provides all manuals online. Swann also has a video playlist on Youtube that will go over the setup and installation of your Swann system. It is important to our support team that issues and potential bugs be brought to our attention to ensure they are addressed. We thank you for taking the time to leave your review and sharing your experience.
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/> - Rated 5 out of 5 stars
What a Difference an Upgrade Made
serendipitous17 Posted
I upgraded my 10+ year old Samsung security system to this Swann security system and I am blown away by the difference. Sure, it's been 10 years or so but pixel quality, color and picture quality, framing, ect. everything is top notch with the Swann. The system was incredibly easy to install and I like how the programming also allows me to add additional cameras if I need to in the future. The DVR is equally easy to use and I have had no issues using the system onsite or remotely. Super happy with this product!
I would recommend this to a friendThis review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- Rated 5 out of 5 stars
Great system
Bill Posted
This system was pretty easy to set up. With the help of the app you can actually name each camera. The camera quality is good and I like that I can check the system if I am not home. We only needed two cameras at this time, but I like that I can add if needed.
I would recommend this to a friendThis review is from Swann - 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/White
Brand response from Swann
Posted
Hello Bill,
Thank you for reaching out to us and sharing your feedback. We are glad to know that you are happy with your Swann - 4-Channel, 2-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System. It is our goal at Swann Security to make great security solutions easy and affordable. We hope you enjoy all the great features this system has to offer.
Please be sure to register your system within the first 30 days of your purchase for an extended 6 months on your warranty*.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Swann
Sean Posted
Affordable and easy to setup. If you need a simple system with no fancy features, this is jt
I would recommend this to a friend - Rated 4 out of 5 stars
Good but could be better
THRILLED Posted
We purchased this system because we wanted additional security to our home. But after installing it, and learning ins and outs, if you require more technology, buy the 4K series because you have more control over specific functions that this one does not have. This system is good as an added piece of mind.
I would recommend this to a friendThis review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- Rated 4 out of 5 stars
What's wrong of your App?
Ofourtheofgod Posted
hello and Hi, I have this system. At the moment, it's not having any problems. it's recording and doing play back as expected. cameras are clear. My problem is the app. Which is, it doesn't work with all or every cellphone. I asked the tech team and was basically told, I need to buy a better phone. which was and is not funny. A $800.00 Samsung galaxy is not compatible with this app???? What s really funny is the Verizon tech people said the itself is the problem. Not that it doesn't work. Just that it only works well with certain smartphone, not all of them. I just wished they would have said that in the advertisement. Not saying the creators of the app don't do a great job on this one. just make the next one work better and for all smart phones. Ok now, Swann-camera's, DVR's and NVR's, great! App's not so!
No, I would not recommend this to a friendThis review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
- Rated 5 out of 5 stars
Great system
Weav Posted
Great system. Before installing it is best to check how long each run will be. You can get longer 1 piece cables. I had to get three longer cables 50’ being the shortest length. Also had to get adapters. Not a big deal but a little more planning and forethought would have prevented my issue. But it all works well. The cat 5 cable went bad within two weeks. Buy or make your own. Luckily I made my own and all is good. Rey happy.
I would recommend this to a friendThis review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
Brand response from Swann
Posted
Hello Weav,
Thank you for reaching out to us and sharing your positive feedback. We are flattered to know that you are happy with your most recent purchase of our Swann 8 Channel 6 Camera DVR System. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great system
JackB Posted
I have had all 10 cameras installed and working for several months now. One is outside, the rest are inside. I am very happy with the ease of installation and configuration. With all 9 inside cameras, I have motion and heat detection enabled for recording and have them set to email me between 11PM and 6AM if anything is detected. This is working very well and is reliable. The outside camera is just set to motion detect recording. I get about 30 days of recordings. The outside camera records almost constantly at night due to the IR detection "sees" all the dust particles. That happens with most cameras. The hardest thing as with any system is running cables and mounting the cameras. The phone app has worked very well.
I would recommend this to a friendThis review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
Brand response from Swann
Posted
Hello JackB,
Thank you for reaching out to us and sharing your positive feedback. We are glad to know you are satisfied with your most recent purchase of our Swann System. At Swann, we are committed to simplifying home security for daily life. We hope you enjoy all the great features this system has to offer.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Best bang for your buck!
Roger Posted
This camara system is incredibly easy to set up and use. Super clear images through your phone and even better on TV. If you're stuck between these and the night owl, do not hesitate to pick up this set. You won't regret it
I would recommend this to a friendThis review is from Swann - 8-Channel, 6-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
Brand response from Swann
Posted
Hello Roger,
Thank you for reaching out to us and providing your feedback. We are glad to know that our Swann Security System best fits your needs. Swann pioneered the category of Do-it-Yourself security and is proud of the work it has done to make local communities safer. We look forward to producing more products that you and your loved ones can enjoy.
Feel free to sign up for our newsletter to be notified of new product launches.
https://www.swann.com/us/contact-tech-support
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Great Camera System
Jeff Posted
Installation is straight forward and quality is excellent and I would highly recommend this system. Swann has a good support system as well. Unfortunately for me Best Buy decided to sell me a used and returned system as brand new and when I finished installing the cameras and starting up the DVR I found that I could not put a password in as the DVR already had a password that someone else had put in. I doubt that I will likely make any future purchases of this dollar amount at Best Buy ever again. Sam's Club sells the system camera system which I would have bought but they were out of stock at the time that I wanted to purchase it. I would have given an excellent overall rating for the system but Best Buy ruined that for Swann.
I would recommend this to a friendThis review is from Swann - 16-Channel, 10-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - Black/Gray/White
Brand response from Swann
Posted
Hello,
Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with the latest addition to your home, our Swann System. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.
Your honest feedback is greatly appreciated! We are sorry to hear about the inconvenience with our partner Best Buy.
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />