The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 1 out of 5 stars
Absolutely awful
If I could give this zero stars, I would. This NVR system does not seem to last long whatsoever. I have had 3 units replaced due to malfunction within 6 months and I cannot get a refund back, two units replaced through Best Buy and one through Swann. The latest unit arrived to me just now and it was defective right out of the box. The Swann Security company has terrible customer support, you have to pay a subscription to talk to them. Please do not buy this.
DO NOT BUY THIS
Posted by ANGELR
Rated 1 out of 5 stars
Too Late
I have many Swann systems. This particular model is too simple with lots of bugs. It seems they pushed it out the door, before getting customer reviews. Very poor user friendly input.
Would not recommend this model. The Swann support is very poor in attitude and knowledge. It seemed they didn’t care, if I resolved the problems, and there were many issues.
Posted by Rick
Rated 1 out of 5 stars
Worst service
Worst security system available. Horrible customer service and no solutions
