Customer Ratings & Reviews
See more imagesSwann - AdvancedX Wired NVR 4K Security Camera System 16 CH, 8 PoE Outdoor Cameras, 2TB, Color Night Vision, Motion Detect - White
- Model:
- SWNVK-16ADVANX8B-US
- SKU:
- 6641900
Customer reviews
- Rated 1 out of 5 stars
Too Late
Rick Posted
I have many Swann systems. This particular model is too simple with lots of bugs. It seems they pushed it out the door, before getting customer reviews. Very poor user friendly input. Would not recommend this model. The Swann support is very poor in attitude and knowledge. It seemed they didn’t care, if I resolved the problems, and there were many issues.
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Worst service
NormaG Posted
Worst security system available. Horrible customer service and no solutions
No, I would not recommend this to a friendBrand response from Swann
Posted
Hi Norma,
Thank you for sharing your feedback. We’re very sorry to hear that your experience with the system and our customer service has been so disappointing. That’s certainly not the level of service or performance we aim to provide.
We understand how frustrating it can be when things don’t work as expected, especially with a security system. We truly appreciate you bringing this to our attention and would welcome the opportunity to turn your experience around.
Please feel free to reach out to us directly at [email protected] with more details about the problem you’re experiencing, and our team will work closely with you to find a suitable solution. We're always here to help.
Your feedback is truly appreciated. Mary - Swann Team <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />