Customer Ratings & Reviews

Honest Review: Both my roommate and I have purchased these bikes and have had them for about 4 months. We purchased these bikes when they were first released. It was a gamble that has paid off. These bikes work great from the pavement, the beach, to dirt bike trails. They are like mini street legal dirt-bikes. Milage Per Charge: -I have a bike if I want to pedal. This I bought for cruising around and having fun. I am 6'5 200lbs and will get 12-15 miles before the battery starts to slow down a little. I can easily get to 20 miles on one charge with no peddling, but at 15 miles it will start slowing down pretty drastically. I usually go on 12-15 mile rides and charge it. I'm sure you can reach the 37 mile range using pedal assist. NOTE: I do live in a very flat area. -20MPH holds up great. And feels way faster than you'd expect -Comfortable seat -Stylish design -Front shock is a huge perk for a bike in this price range. I wouldn't buy a bike without one. The cheaper Super73 was my first choice before finding this (doesn't have a shock). Cons: -The wire heading to the front headlight is very tight. I ended up replacing the headlight with something of better quality. Cheap and wasn't a big deal. -My bike had an issue where the speedometer stopped working and the bike would randomly shut off. This started at around 220 miles. Its not the end of the world because the bikes still works otherwise, but I contacted customer support. This is where SWFT really outdid themselves for their customer and went out of their way to send us the appropriate replacement parts to get our bikes working again. I couldn't be happier working with a company who stands by their product and is willing to fix the issue. Thank you SWFT! Conclusion: If your looking for a stylish E-Bike that is great for on and off road, this is a great purchase for its price point. Plus you have a company who backs their product with amazing customer support!

I bought this bike March 2022 and used it to commute to and from work to avoid parking fees. It is 5.2 miles each way, with a full battery I can get to work, back home and back to work again on a single charge with no peddling. See the picture, my odometer is currently at 270 miles. The removable battery makes charging easy. The only problems I had with the bike were in the first week. A small piece of wood punctured the rear wheel and blew out, almost throwing me off. I had to replace the tube and tire, I filled it with Flat Out and havent had any problems since. The day after I fixed the tire, I hit a hard bump and the kickstand popped open and it got ripped off. I recovered it and removed the broken screws. I contacted the company and they wanted $2 each plus tax and shipping. I still dont have a kickstand. Some tips: Get some rearview mirrors. I use the Meachow bike mirrors. I tried several turn signal options and they all broke easily. Oil your wheels. If there is friction you will drastically lose battery life. I use the NDakter bike bag, it fits in the triangle under the seat and holds all the tools I need to fix the bike, as well as a mini pump and patch kit. I use the Sigtuna U bike lock, the lock fits perfect on the center support.

Very easy to assemble. No extra tools needed. This is my very 1st ebike. Did a little digging to get what fits best for my stat. I’m about 5-6’-130 so I feel the scrambler style fits my build. A little bit on the heavy side but I’m able to lift upstairs if needed. After assembly I took to a bike shop to check if everything was right, found the handle bars were kinda loose so check if everything’s tightened before you go out n thrash. I already put 325mi on the OD. As the battery depletes the climb gets weaker so when you go up hills at full bars you can go 14mph and @1-2 bars it goes down to 8-10mph. Haven’t been able to fully deplete the batt going to & from work which is abt 15-17 mi round trip & usu when I get back home I’m @ 2-1 bars showing in the panel but I check the bars on the batt itself it’s always @3bars so the readings seem slightly misleading. It takes about 4-5hrs to fully charge. It made going to & from work a lot more fun.

I purchased my first SWFT ZIP, 3 weeks ago. After 3 days I went back and bought another. I had researched almost every e-bike on the market. For styling and cost, the ZIP seemed to be the best choice for my first purchase. The real comforting factor was that I could purchase it from Best Buy and easily return it if I wasn't pleased. I loved it from the moment I unpacked it and put it together. It was well protected and extremely easy to assemble. The first ride was a blast. I am 6' 1" and weight 220 lbs. and the power of the motor shocked me. It did take a little practice to get use to the different settings of peddle assist and throttle. There is a slight delay in throttle reaction when you transition from peddle assist to throttle but it is very minor and easy to get adjusted to. The only drawback is a slight lunge when the pedal assist kicks in, which is only noticeable on flat or downhill grades. The ZIP is great fun, compact to store, and seems to be very well built.

I had limitations and budgets set on what type of ebike i was going to get. I was hessitant on getting the swft zip due to not wanting spend a ton. I have my qwerks about it. Im not sure its just mine but i had a underperforming battery. And not to waterproof where the controller unit is by the cranks. Particialy why i give it a 4/5 stars but i have uograde plans for it when warrernty expires and parts fail.

The bike it’s alright , the battery doesn’t give you 38 miles like it says , full throttle would probably 13 miles like some ppl have stated . The bearings make noise and I haven’t even put 60 miles on it yet, the rear wheel looks crooked when riding ,when doing the gear changes it’s not smooth it makes noises after you change the gear, it it’s heavy so if you live on second floor be ready for a work out, don’t get me wrong I like the bike but I has its con’s . I just hope I wont be spending more money to fix the bike in case something goes wrong.

This is my first E-Bike but ive rode on a couple of my friends e-bike and I must say that this is one of the best bikes ive driven. It has 6 speeds which makes it easy to ride on different terrains while the pedal assist and throttle makes commuting a breeze. The price wasnt bad either considering I got it on sale. Well see how durable it is after a couple of months.

The SWFT Zip eBike is a hybrid electric motorcycle-esque style bike with pedals and electric assist. The Zip can be ran as pedal only, pedal assist, or full electric drive. It comes with fat, rugged tires and a decent amount of front suspension travel to make even the bumpiest of rides feel smooth. I have been riding the Zip for the last week or so and I have already logged over 20 miles with short trips and even an office commute. I was so excited to try this bike out and share my thoughts. Pros: * Super comfortable ride * Great range/ride time * Killer looks * Disc Brakes and Shimano Gearing work well * Locking battery * Sturdy integrated kickstand Cons * No mount points for water bottle or mini pump * No info on battery lifespan or buying a spare * Seat design makes it a bit awkward to pedal * Not going to be compatible with a lot of bike carriers * Fairly heavy – up and down stairs is a workout (remove the battery to lighten the load) Specs Motor – 500w Battery – 46.8V @ 10Ah Charging time – 6 hours Tire Size - 20 x 4.0” Gearing – 6 speed Top Speed – 20mph (pedal and throttle) Max Pedal Distance – 27 miles Max Throttle Distance – 22 miles Max Pedal incline – 15° Max throttle incline – 10° Weight Limit – 265lbs Design The Zip comes with a motorcycle inspired design – looking at tracker/scrambler styles with its long seat, big tires and suspension travel. Out of the box the bike comes mostly assembled. The only thing I needed to setup was the attaching the handle bar, adjusting the display and grips, putting on the pedals, and connecting the headlight. The box included all necessary tools and hardware to put everything together. Before the bike could be used I needed to charge the battery and put some air into the tires (20 psi). The battery charge only took an hour or 2 before it was topped off. The battery charger is a laptop brick style charger with an indicator light to show you the charge status. The bike comes with a single long seat that is fixed in its position. The seat resembles a motorcycle seat that 2 people could possibly fit on (as long as you keep under the weight limit). The seat is really comfortable to sit on, but it has the drawback of being a bit awkwardly designed if you want to do a lot of pedaling – I felt like I needed to hold my legs a bit wider to keep my thighs from bumping into the seat. The handle bars can be positioned or angled however fits you best – changing it is just a matter of loosening 4 screws with the included allen wrench. The handle bars carry the brake grips, throttle, gearing, reflector, and LCD display/control. The LCD features 3 buttons – power, up, and down. The power button turns on the display, the up/down buttons adjust the pedal assist levels (0-3). If you hold the up button you turn on the headlight/taillight, and holding the down button while engaging the throttle will set the cruise control. If you are walking beside the Zip you can hold the down button and it will engage the walk along mode – going 3-4mph (found this useful if you are walking it up a hill). The gearing is a Shimano Tourney TZ mountain bike setup (SL-TX30-6R shifter and RD-TZ50-GS derailleur). These parts make up Shimano’s entry level groupset, but are known to be reliable and easy to work on. My Raleigh hybrid MTB’s have Shimano Tourney (GF’s bike) and Altus (Mine) groupset parts and we have ridden them for years with little issue. I liked the shifter – gear switching was nice and smooth and the upshift button is a nice touch I hadn’t used before. There a couple of drawbacks to the design of the bike – most are minor. I already mentioned the seat being a little awkward for a lot of pedaling. The design (fat tires, and frame, and seat setup) will impact what bike carriers will fit the Zip. I plan to take the Zip on some shorter trail rides where I will need to transport – right now I will have to load it into the back of my GF’s truck since it won’t work with my regular Saris rear hatch carrier. Not a huge deal since 90% of my travel on the bike will be around my neighborhood. Another thing, the Zip doesn’t have any mounting points for water/drink carrier or a mini pump (it does have a license plate mount though). I might have to find a drink carrier that can strap to the frame beneath the seat. Lastly the bike is fairly heavy at 66lbs – pulling off the battery lightens it up a bit (maybe 15lbs). Carrying up/down stairs can be tough and loading into the back of a vehicle is a little cumbersome. The weight mostly dings you while pedaling from a standstill – it takes some effort to get rolling initially if you aren’t using the assist/throttle. Riding Riding the Zip is a blast. The pedal assist is terrific, and the varying levels are useful. At assist level 1 it would kick me up to 10mph, level 2 went up to 14-15, and level 3 would climb to 18-19. Using the throttle, you can comfortably sit at 20mph even through modest inclines. When it gets a little steep I would step in to help pedal – reduces strain on the motor/battery and gives me a longer runtime (and some exercise). Cruising around my neighborhood is a treat. My neighborhood has some bumpy/cracked up street sections that would be worrisome on my electric scooter, but absolutely nothing to the Zip. Bumps cracks, drainage grates, and curbs could be traversed with ease. The thick tires and ample suspension travel in the front forks really smoothed out the ride. I took the Zip for my commute one day just to see what it was like – 16 miles round trip up and down the busiest road in town. I road in the bike lane, sidewalks, grass areas where the sidewalk ended, and some gravel paths. Nothing was able to stand in my way, and I didn’t feel as much need to avoid obstacles like I would on my regular bike. This was really a one-time ride for me, but it was fun. I found that shorter riders had some difficulty getting on the Zip. The higher frame/seat is tough for shorter people to get their leg over. My GF is 5’5” and she could get on without much trouble, but noted that she had to lean the bike over a bit to get up. Her 4’10” mom, however had a lot of trouble reaching the ground and staying in contact with the pedals. I’m 5’10” and 190lbs and I never had any issue with riding. I think anyone much below 5’2” is going to have difficulties. The runtime on the bike has been great. After the initial charge I road for about 2 miles – a lot of messing around with braking and accelerating before I topped the battery off for my ride to work. With my 15 mile ride (90% with just throttle) I still had 1-2 bars of battery life left. I could easily go another 2-3 miles before it needed a charge. I did notice the power starting to fade as I hit mile 13. The gentle slopes early on could be powered through at top speed. At the end the Zip couldn’t handle full speed unless I was on mostly flat ground. About 60-75% of the battery life you can expect the bike to perform like it was a fresh battery, but once you get up there you might need to do some light pedaling to keep up the pace on inclines. So for me the 22 mile throttle range seems to be fairly obtainable – a lighter rider would definitely hit it I think. The 27mile pedal assist range also seems pretty believable. I’m not really sure how it would hit 37 miles of range though – I would like to see how much pedaling would be needed and how much motor assist you could use to get that range. Pedaling the bike is just like any other bike. It only has a 6 speed setup, but I found I could roll around in the top gear most of the time. If I hit a hill I would bump it down a gear or two. Braking on the bike is better than I expected. The Zip uses front and rear disc brakes – the first bike I have ever had that uses discs. They do a good job stopping all the weight and doing so without locking up the wheels. They are a little on the squeaky side but it has quieted down the more I have ridden and used them. For the most part it rides just like a standard bike – maybe a touch tougher to get rolling initially because of the weight and off road tires, but that weight works to your advantage and keeps your momentum. Overall, I really like the Zip. It is eye catching with its rugged design. I had so many people look at it and ask questions when I rode it around my neighborhood. The ride is smooth and comfortable. The pedal assist is fantastic, and I love the way it kicks in and boosts you along. Twisting on the throttle feels great – I love hearing the motor wind up. The Zip does have some drawbacks that you might want to consider, but they were honestly pretty minimally impactful to me. I plan to ride the Zip as often as possible, so I am very happy with it.

The bike is not bad I do Uber eats and door dash so it helps me get to my orders quicker but unfortunately u can’t buy an extra battery the bike rusts very fast if it is wet and I am now having problems with the display screen other than that I would have gave the rating a 5

I LOVED this bike for the 2 weeks I had it. Several comments whenever I took it out. Purchased for leisure and after dinner rides. The second day I had the bike the sixth gear tine was missing an edge and the chain would fall off. I decided to keep it in 4th gear to keep the chain on. The second week after only 4 short leisure rides the metal block on the neck cracked. Unfortunately I had to return the bike. Would consider an upgraded version in the future if the parts were better quality.

The build Quality is crazy good! I love this bike so much! The only thing I would change is the speed. I wish it was faster but it’s still pretty fast it just becomes addictive when you ride in car traffic

Quality is crazy good! I love this bike ! The only thing I would change speed. I wish it was faster but it’s still pretty fast it just becomes addictive when you ride in car trafficLess….I love it a lot.

This thing is a beast. I’m 6’4”, 215 lbs, and not only am I comfortable on this thing, man, it moves. I live in an urban downtown area and this is perfect for tooling around, especially when the weather is less than awesome (chunky tires). 20 minutes tops from open box to riding in the street. Be sure to watch the quick assembly video to make sure you’ve checked all the boxes. This is a game changer. Buy one.

SWFT - ZIP eBike is amazing and very fun to ride. The battery doesn't last long if you don't use the peddle assist. Be carefully because it definitely has a fast pull when you use the throttle. The banana seat if comfy. Nice design and heavy.

I purchased this bike about two weeks ago and already have more than 70 miles on it. It is so much fun to run errands now! I added saddle bags and other storage and can haul plenty of items.

Oh my god it’s awesome bike I’m using everyday when I going to my work very fast

It works so good that o use it more then my daughter whom I bought it for. To her dismay. Even earned a spot next to my baby

There's no other place in the world I'd rather shop than Best buy. Each employee has the knowledge in their department to make you understand what you are buying and the quality that you are buying.. I have spent over tens of thousands of dollars at Best buy in the last couple of years and I will continue shopping there forever Great experience great workers great atmosphere and they stand by their product and don't sell you junk.

Great e bike!!! I highly recommend this item This is a very sturdy bike . Good quality too.

Over all I think this bike is good for short distances the battery doesn’t hold much of a charge after rideing for 2/3 hours on just throttle