Customer Ratings & Reviews
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would recommend to a friend
- Rated 1 out of 5 stars
Make sure you don't get 'open box' item for new
Ellen Posted
While I bought this dehumidifer new, I was given an 'open box' - a loose screw rattled around the water collector basin. And it didn't work. Quite a hassle for an older adult to get the unit into basement, only to have to get it out again. As a Best Buy member, they would only provide shipping - not getting back out of my basement.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi Ellen,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the condition of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. If you need assistance with the unit itself, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support - Rated 5 out of 5 stars
Love this!
LauraM Posted
Works very well! Drains right into our washtub via the hose attachment! No more emptying buckets several times per day!
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent Dehumidifier
JimF Posted
Excellent. It's exactly what I need. Simple connection to the hose for unattended drainage. It's keeping my himidity at 41, perfect. Reliable product.
I would recommend this to a friend