Customer Ratings & Reviews

I’ve been using the TCL QM5K for a bit now, and it honestly feels like a much more expensive TV. The picture quality is the biggest highlight—the colors are rich and accurate, and the brightness really stands out, especially during the daytime. Everything looks crisp and detailed in 4K. The QD-Mini LED technology makes a real difference. Blacks are deep, contrast is strong, and it handles both dark scenes and bright highlights very well. Watching movies and sports has been a great experience, and motion looks smooth without any noticeable lag. Google TV is another big plus. It’s fast, easy to use, and has all the apps I need right away. I didn’t have to deal with any complicated setup—it was simple and straightforward. The sound is solid for built-in speakers, clear enough for everyday use, though pairing it with a soundbar definitely takes it up another level. Overall, this TV delivers excellent performance, modern features, and great value. It’s a strong choice if you want high-end picture quality without overspending.

I bought this TV during the 2025 Holiday/EoY sale for about 50% off, and have had a chance to put it through its paces. Let me tell you, this TV, for the price point? Stop looking, you're done. There are some concessions that were made to get the QM5K priced the way it is, though, details below. What you sacrifice: Audio is mid, extra mid on the 50", but if you plan on running a soundbar like most anyway, it's a non issue. 50" also lacks some of the gaming features that the 55" and up have, so if you're a gamer, or have one in the house, get the 55"+ . A point on AI features: The motion smoothing can be a little artifacty around certain objects at times when turned up to a high setting when combined with the dynamic contrast in intelligent mode. Maybe a software update can fix this later, just be aware that this does happen occasionally if you are a heavy motion smoothing user. What you get: Great quality picture for the price. Dolby Vision and HDR10+ look gorgeous. Colors pop, and contrast is great. It also gets bright -- plenty bright for a living room during the daytime. There are a good amount of picture settings to play with, brightness/contrast/local dimming/AI stuff, etc so it may take you a bit to get everything dialed in, but once you do, *chef's kiss* Is it the best TV out there? Of course not. Is it the best TV for the price point? Absolutely yes. Pictures are undoctored, cell phone camera tries, but doesn't do it justice. Looks better in person.

I own 3 TCL TVs bought 5 years apart. This is my 4th. All work flawlessly. I got this 50" TCL QM5K TV on sale for a great price. It appears to be a Best Buy exclusive. I use this as a computer monitor and a TV in my office. With a little tweaking it has crystal clear text and images as a monitor. I tried using a TCL 4 series as a monitor. Excellent budget TV but as a monitor -NOPE, ghosted text and just not precise enough. This TV is a work horse. Great gaming monitor but you are limited to 60fps because of the refresh rate. The compromises over the larger QM series are fewer dimming zones, a slightly less powerful image processor and a 60hz panel. I think because of this standard definition processing is a little 'blotchy' but imminently watchable, depending on the source but with higher resolution in HD and UHD the picture is what you'd want from a QLED TV. Blac levels are black. No blooming. See the dandelion photo. It has a very low glare screen. Minimal reflections. Picture is bright even in a sunlit room. The sound is actually quite good for a TV. No bass of course. The images I included are very close to the actual display. Yours may vary. Additionally, I'm a ROKU fan but the built in Google interface is admittedly very good; very snappy. I had an extra ROKU stick that has all my logons and preferences already installed or I would use the the Google interface. I also hope all Best Buy staff are as responsive as this store. I wanted this TV but was sold out at the time. I went back a couple days later and they had two just come in still in plastic wrap buried in a 'Jenga' looking palette. The sales person politely said, "I can't sell you those yet". I asked to speak to a manager and explained I am here to buy this TV not just look. At first he also said couldn't do it - not yet in inventory. I explained but if I wait they could be sold when I come back later. He said hang on a minute and left to check if they were reserved for online orders. They were not. Rather than pass up the sale the manager deviated a bit from their usual process and carefully removed the TV from the stack, logged it into inventory on the spot and said get your vehicle and we'll have it for you out front. Outstanding customer service! I knew they could have stuck with their rules but instead they made the sale. Thank you to that manager and thanks to Best Buy. Also, this isn't the first time staff at my local Best Buy have worked with me to do what they could to make a sale I was happy with or offer an unsolicited suggestion that saved me money and lowered their profit but increased my loyalty. I'll always check with Besy Buy before looking online. They are often higher on little things but usually match online prices with big ticket items. And easy returns. That instant response to the customer is lost if we lose our 'brick and mortar' stores.

The tv is very thin and lightweight and the picture quality is great and clear. Sound is great as well. Only reason for 4 stars is because I’m not a fan of the remote. The remote is huge compared to other TVs and the layout seems off. The mute button is at the very top of the tv but the volume controls are at the very bottom. Also sometimes on start up can be a slight lag on the remote to the tv which self resolves after 30 seconds. That’s the reason for a 4 star vs 5.

The TCL QM5K 50” QD-Mini LED delivers vibrant 4K HDR picture quality, deep blacks, and bright colors. Google TV and built-in Chromecast make streaming easy, while Dolby Atmos provides immersive sound. Sleek design, easy setup, and great value for movies, shows, and casual gaming.

Tv is 60htz, it's advertised as 120. The picture quality is good, better with Apple TV attached. The google software is a little slow on its own. It has a short delay and screen goes black when using Apple Tv and says HDMI not connected, not sure why or how to fix or if it's a manufacturing flaw. I can't get any answers from Best Buy or TLC. My suggestion would be, if your on a budget and are happy with 60 hurz and good picture quality that cuts through bright rooms, get it. If not spend a little more and get the 55” that actually has 120 Hurtz and better picture quality. I am on the fence with this one. I will include two pictures, first with apple tv, second tv alone.

If you need a gaming tv and are okay with 60fps this is THE TV to get at this price point. Absolutely STUNNING quality, and the lag input isn’t terrible. It performs very similar to my basic 1080p gaming monitor. I HIGHLY RECOMMEND THIS TV FOR BUDGET SET UPS. Unfortunately the speakers aren’t great so if you want better quality a speaker system will be needed for an upgrade. I’ll probably eventually upgrade from this unit when the PS6 releases but this is perfect for PS5/Xbox Series/Switch2. If you want better frame rate you’ll have to purchase the larger sizes of this tv model but it is worth it for the price point. I got this unit when it was on sale for $299

This TV has been great so far! The whites are very bright and the black is very dark. It has settings to adjust picture and sound depending on whether you're watching a movie, playing video games, or watching a game. I'm overall happy with my purchase.

I have to say this is one of the most wonderful TVs I’ve ever bought. The color is amazing perfect size for my bedroom my husband and I love it. It came with so many wonderful extras. We were able to watch fubo for 30 days. It offered Apple TV. Customer Service is wonderful!! Over all very very happy!!

Picture quality wonderful and brightness is good day or night.

While the goggle os wasn't what I wanted the quality of the TV was. The budget I was working with made this on the high end but with best buy sale it dropped it right into my lap. I really wanted something that could handle my Xboxes 4k 120 frame rate with ease and this does that with its built in gaming feature. It gives me great 4k views and keeps up with fast moving action scenes with no stutter or delay. I new would be good because it was rated the best 50" for gaming in all the gaming mags. But it surpassed and it ran up to great. I could have spent three times what I did and not received such an awesome and abled television. TCL usually isn't a gamer first choice but this one should be. Having the Google os was not as bad as I thought it would be but it does take some learning so instead of locking myself into unknown territory I bought the premium Roku tick to use while I learn to use the Google system. Roku makes a very easy and simple interface to just plug and play. I ma still finding different upgraded options as I learn the Google os so it really brings value to the TV that I never knew I was missing. So if you want a great picture with many upgrades for gaming as well as watching TV this is hands down the TV for you. I know I am supe glad I found it in my price range because the I es I was almost going to have to buy would have been very disappointing especially after using this for just one day.

After the setup of the TCL 50" QM5K TV, ran into slight minor issues that were definitely solveable such as artifacts and some pixelation on the picture quality display. User interface speed has some lag on powerup, but was manageable by waiting a few seconds + by disabling some apps you won't use. Intelligent picture setting isn't good on default settings, but once you set the brightness to 50 and to "Brightness+", the picture is amazing! With that all said, picture and audio is crystal clear! Remote is simple and user friendly but doesn't have a dedicated forward-pause-rewind button. This is an amazing budget option I would definitely recommend to anyone looking for more value in their TV choices.

Have you been wondering about the TCL smart tv because you have no personal experience with this brand ? The Christmas season seemed like the worst time ever for my previous tv to suddenly have a ‘back light’ issue darkening the screen to very low visibility. I felt forced to make an untimely purchase however it turned out to work in my favor. The TCL had a nice picture and an awesome price. Now that I’ve used it for a couple of months I am reporting that I’m very happy with my new TCL I have ignored several requests to review my tv to enter a sweepstakes due to requirement to open and use a Best Buy Credit card. There is no incentive to share my great review

Great quality for the price, very smooth playing PS5 if you're okay with 60fps and not 120fps, games are gorgeous and very smooth, low input lag. Good quality for watching TV and movies look extra good.

I bought this for the 2026 Winter Olympics. It is an upgrade from what I had previously. It is very sharp and had deep blacks - not quite an OLED but impressive nonetheless. As you can see the OEM TV stands were not used. There is an error in the online specs - they're farther apart than spec'd and wouldn't fit on the table. I had to invent my own setup using the VESA mounting holes. Setup was thus not simply Plug n Play lol. Still I'm pleased with the picture and the setup is easy to adjust.

One word “Amazing” the quality, lightweight , colors , features are mind blowing for the prices 10/10 must recommend

TCL - 50" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV with Google TV (2025) Sharp, and colorful pitcher images, I am looking every day for 4k content to enjoy. A few years ago I looked at similar quality sets, but for me they were unaffordable. Great set, I don't regret the purchase.

Excellent picture, easy setup, great value overall!

Beautiful TV for our bedroom. Colors are great. I adjusted the brightness down from the default as it is viewed primarily at night while in bed. My wife bought a matching TCL sound bar that I mounted underneath. Regardless of the price which was fantastic a great TV. Very easy to mount as shown in pictures.

Excellent TV for a foundational tier of Mini-LED! This TV is bright and has incredible contrast for movies, gaming, and anything we watch! The built in speakers have incredible clarity but I still recommend a Soundbar if you need a room filling audio experience.