Customer Ratings & Reviews
See more imagesTCL - 550 Sq. Ft. 12,000 BTU Smart Inverter Window Air Conditioner - White
- Model:
- H12W4MW
- SKU:
- 6605250
Highly rated by customers for:
Customer reviews
Rating 4 out of 5 stars with 7 reviews
Top Mentions
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- Rated 5 out of 5 stars
TCL air conditioner
Review Posted
Not heavy like old air conditioners Works great Cools apt quickly It doesn’t freeze you out keeping it in Like older air conditioners Not a bad price for what it is Love this air conditioner
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi Review, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support
- Rated 3 out of 5 stars
Inverter air conditioner
CATHYG Posted
I'd like how quiet it is and it is smart that it'll keep the temperature you need it to be. But the buttons are already sticking. And I can't use the remote. I tried getting in contact with the company which I can't which is not a good sign.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi CATHYG, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
- Rated 4 out of 5 stars
Decent cooling, fairly loud.
MITCHELL Posted
This product does an alright job at cooling an approximately 400 ft^2 room (8ft ceilings). It can take.the edge of a room quick dropping by 5-10 degree in 10-30 minutes but then takes considerably longer to drop any more than that. It takes longer to cool the space than a 12k dual hose unit we have despite window units supposedly being more effective, but it does seem to use ~30 percent less power so maybe the energy savings or ability to us on a loaded circuit wukd be worth it to you. Overall it is a little loud on anything but low speed and low compressor, and you will definitely need to crank music or tv if you hope to hear over the machine. The noise it makes while a little loud isnt obnoxiously high pitched or grindy like some acs used, just sounds like motor hum and a loud fan so easy enough to sleep through.
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi MITCHELL, Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
- Rated 5 out of 5 stars
Silent
SYLVIAR Posted
This ac has the best cold air and it is very quiet. Great sleeping with such a quiet ac.
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi SYLVIAR, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support
- Rated 5 out of 5 stars
Perfect
LuisR Posted
My grandson needed a window AC and not going to deal with the cons of a portable one. Only go with inverter type after experiencing an LG dual inverter and will never go back to the old compressor type with all of it's cons. Not just the nose but not efficient and most of all loud. It's a small room made sure to get out bigger than it's needs for no issues and very efficient.
I would recommend this to a friendBrand response from TCLExpert
Posted
Hi LuisR, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support
- Rated 1 out of 5 stars
does not cool
KRBS Posted
but if you put in a spare guest room and don't go in there to check it, Best Buy, won't take it back, was delivered 28 days ago says after 15 days your problem, buy from Amazon or Home Depot they make things right even after the return window
No, I would not recommend this to a friendBrand response from TCLExpert
Posted
Hi KRBS, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
- Rated 5 out of 5 stars
10/10 buy this product you won’t regret
ElbaN Posted
10/10 it cools effectively, it’s very quiet on the normal setting but on mute you cannot hear it on it just cools. It’s kinda weird how quiet it is. It cools down way more than the advertised square footage it’s not heavy it was the easiest AC I have ever set up just had to pop open the wings.
I would recommend this to a friend