Customer Ratings & Reviews
See more imagesCustomer reviews
would recommend to a friend
- Rated 3 out of 5 stars
Dishwasher amazing! Installation horrible
ChadB Posted
This dishwasher rocks! The installation was horrible. Within a month, it had become Loose. Installer said he didn’t have the right screw. Then. He did. Best Buy washed their hands of the situation. I was a loyal buyer. Not anymore.
I would recommend this to a friendBrand response from Thermador Team
Posted
Hello, to better assist you with installation questions, please contact the Best Buy customer service department at 1-888-BEST BUY alternatively, you may call your local store, where an associate can provide you with the answer or transfer you to the appropriate department to address your question.
- Rated 3 out of 5 stars
NOT Quiet !!!
Anita Posted
It isn't very quiet. I only run it after bedtime but I can still hear it. We've owned Viking, Kitchen Aid, and Whirlpool dishwashers and this one is by far the noisiest. The sales person said it was quiet but he was wrong.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello Anita, thank you for your feedback regarding your Thermador dishwasher. We’re sorry to hear that it has not met your expectations regarding the noise level, especially compared to your previous models. Your experience is important to us, and we appreciate you bringing this to our attention. If you have questions or concerns, please feel free to reach out to our customer care team at 1-800-735-4328 or ThermadorCare@bshg.com. We're here to help!
- Rated 5 out of 5 stars
Great product
PeterL Posted
Great dishwasher, slightly bigger for a standard size, hard to cut the cabinet to allow door to open.
I would recommend this to a friend - Rated 2 out of 5 stars
Don’t buy a Thermador
I should have just sticked to the old dishwasher I had!! The dishwasher is not drying it leaves the dishes wet!!!! Not worth the price.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello Juliet, thank you for your review. We are truly sorry to hear you are not getting the best drying results from this dishwasher model.
Here are some tips that should help:
1. Use Finish® Jet Dry® rinse aid to help dishes dry faster. *This doesn't have to be added for each cycle, you fill the reservoir then the dishwasher will indicate when the reservoir is empty and needs to be refilled.*
2. For everyday use, we recommend Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil.
3. Select special drying options like "Sanitize and Extra Dry". Sanitize operates at a higher temperature to help eliminate bacteria and enhance drying results.
4. When unloading clean dishes, pull out lower racks first to avoid dripping water from the upper rack.
If these tips do not help improve drying, please contact our Customer Support team at 1-800-735-4328 for additional assistance.
Thank you.
- Rated 5 out of 5 stars
Excellent product
LindaZ Posted
EXCELLENT quality - dishes cleaned very well with no residue - quiet performance - sturdy design - funtions are easy to use and good cycle options
I would recommend this to a friend - Rated 5 out of 5 stars
Great Dishwasher
SharkT Posted
Product has worked great so far for the first 6 months. No complaints!
I would recommend this to a friend - Rated 5 out of 5 stars
Dishwasher
ChanhL Posted
So far so goods, very quiet and fast, it works for us.
I would recommend this to a friend - Rated 1 out of 5 stars
Dishwasher
Nothappy Posted
Dishwasher did not work after installation. 2nd Dishwasher purchased to replace 1st one leaks. Waiting for repairs
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello, thank you for your review. At Thermador, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-735-4328 for real-time support. Thank you.
- Rated 2 out of 5 stars
Poor sprayer design
SallyValley Posted
After 1 yr I really regret this purchase. Every few cycles you must fish out food pieces from the tiny holes in the sprayers. The poor design allows food in but no way out. Or clean all your dishes before (we already rinse) but then what’s the point?
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello SallyValley, thank you for your review. We apologize for any disappointment or difficulties you may be experiencing with this appliance and for any inconvenience. Your feedback is valuable and will be forwarded to our product design team for their consideration. If you have any additional questions or concerns, we invite you to call our Customer Support team at 1-800-735-4328. Thank you.