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RichM Posted
DO NOT waste your money on this! We waited soo long for this and it came none functioning! The fridge makes a loud grinding noise and stops working. Then it turns back on and starts cooling the next day! Terrible quality checks in the manufacturing of their products! Now waiting again for a replacement!
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Hello RichM, thank you for your review. We are sorry to hear of your disappointment with this model and appreciate your feedback as it allows us to find areas where we can improve our products. Your comments will be forwarded to our product design team.
Sally Posted
Positives; ice maker is good. Keeps the food cold. Negatives; door sticks so we have to shove it to get it to close and frequently is ajar. The produce drawers are quite shallow and we cook a lot with fresh ingredients so we find it is difficult to get things to fit. We’ve had it for 6 months now and Thermador service has come twice to address the ill fitting door, but last trip they said it keeps your food cold and the ice maker works so there is nothing they will do…expected more for 10K.
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Hello Sally, thank you for reaching out and providing feedback. We apologize for the issues you've experienced with this Thermador Refrigerator. If service is still needed, please call our Customer Support at 800-735-4328 with more details about the service, along with your contact information. Our Thermador team would be happy to assist further. Thank you again.