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- Rated 1 out of 5 stars
Poor customer service
EfratM Posted
Very disappointed, item was promised to be delivered on 2/20/24 and it keep pushing the delivery date as of today 3/25/24 without giving me any explanation.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello, thank you for your review. We are sorry to hear that your dealer is having difficulties fulfilling your order. We encourage you to work directly with your dealer, as they remain the best place to obtain updates on open orders. If Best Buy has questions, they may contact their Thermador rep for the most up to date info available. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />