Customer Ratings & Reviews
See more imagesThermador - Star Sapphire 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 42 dBA - Stainless Steel
- Model:
- DWHD661EFP
- SKU:
- 6583168
Highly rated by customers for:
Customer reviews
Top Mentions
would recommend to a friend
- Rated 5 out of 5 stars
Dishwasher
JohnN Posted
Wonderful appliance. Easy to use. Nearly silent and cleans incredibly well!
I would recommend this to a friend - Rated 5 out of 5 stars
Thermador star Sapphire, dishwasher
DanP Posted
Although identical to the Bosch benchmark, I prefer the fit and finish Thermador better the soft water and the extra dry cycle. This just come out spotless every time Best dishwasher in your room.
I would recommend this to a friend - Rated 5 out of 5 stars
Expensive but worth it!
Damon Posted
Super quiet and dishes are sparkling dry after a wash. I love the time left readout on the floor.
I would recommend this to a friend - Rated 5 out of 5 stars
Highly recommend the Thermador dishwasher!
EllenJ Posted
Extremely satisfied with purchase of the Thermador - Star Sapphire 24" Top Control Smart Built-In Dishwasher with 3rd Rack and Professional Handle, 42 dBA - Stainless Steel.
I would recommend this to a friend - Rated 1 out of 5 stars
warranty is a lie
MiaF Posted
The thing is so poorly designed that it will ingest pieces of it's rack into the pump - this breaks it and causes the appliance to leak. The guy Thermador sent out to warranty service the machine refuses to do his job. What a joke, buy any other brand.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello, thanks for your review. We apologize that this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team toward a resolution and would encourage you to remain in contact with them at 800-735-4328 if you need additional assistance. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
It's okay
RoomTempWine Posted
This dishwasher cleans well. Drying is so-so. I like the top shelf for utensils but I find the overall design mediocre. The bottom rack has foldable pieces but after moving it only once, one piece snapped so the thermador repair guy had to come out and replace a part. Even with the foldable racks and the up and down adjustable 2nd shelf, I still feel like it is hard to securely fitting glasses and bowls in (and some tall glasses still don't fit). Despite the salesman adamantly saying that the projection from the bottom of the dishwasher would be visible, it is not. Closely examine your cabinetry and think about how it's going to work before you buy. My biggest issue is that it gets stuck on auto sometimes so now I have a screenshot of pg 15 of the manual on my phone so I can refer to it when this happens. I never hit the auto button so it's not that I'm hitting the button and then trying to change a cycle already in process. It usually takes me 5 minutes and multiple attempts to reset the cycle. We've owned it for about 2 months. It just started doing this in the past 2 weeks. I'm not sure I would buy this again but maybe if it still works in 20 years, I'll change my mind.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello RoomTempWine, thank you for your review. We apologize for any difficulties or disappointment you may have encountered with this appliance and for any inconvenience. Your feedback is valuable and will be forwarded to our product design team for their consideration. If you have any additional questions or concerns, we invite you to call our Customer Support team at 1-800-735-4328. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Thermador
JosephI Posted
We Love the built in dishwasher. We would buy it again.
I would recommend this to a friend