Customer Ratings & Reviews

I just got the pc and everything is allright but something is different… the graphics card is not white, it came in black, not as showcased. A big boomer if you are looking for a clean white setup.

I am a newbie when it comes to desktops and gaming as I have purchased this to replace my aging Razer Blade 14" Gaming laptop that had a 3080 in it. If you are coming from a gaming laptop, this will be a night and day difference! Even the fans are much more quiet than a typical gaming laptop on max fan speeds, for obvious reasons. This is also my first gaming desktop purchase. I am going to be contacting Best Buy support to try and get a complete list of each component that was put into the desktop, but I have gotten to know some of the internals: It packs a TUF Gaming RTX 5080 Overclocked version with 16GB GPU RAM. It has an ASROCK motherboard, 32GB Thermaltake DDR5 6400 Memory, a Thermaltake AIO 360MM, and 1TB Kingston SSD. I have been tinkering with the BIOS and will share what worked for me to obtain just under 80C Cpu temps when gaming. By default the CPU was well over the 95C mark during gaming and benchmark testing, so these settings were applied to lengthen the lifespan of the components. In BIOS, Undervolt -50mV, set Power Limit 1 to 245W and Power Limit 2 to 235w. Max Watt Limit was 400w by default, I dropped it to 310W. Set CPU Fan speeds to max, and turned on the XMP profile for the RAM. Dynamic memory boost was set to enabled, and Boost was enabled to ASROCK DRAM Frequency Optimization. In XTU I set the P Core to 60x and the E Core to 47x. In MSI Afterburner I undervolted/ overclocked by raising the MHZ in the curve editor to run at 3000MHZ for 950 mv, set the Memory clock to +1750 and power limit to max (111w). This gave me 34.9k score in Cinnebench r23. I am getting around 95-130 fps in 4k ultra settings on a 65inch Hisense 4k 120HZ TV for Call of Duty Warzone. I have yet to test other games at max settings. This desktop is truly amazing! With a bit of tinkering and patience you can adjust your undervolt to keep the temperatures in that sweet spot of under 80C. I absolutely love the desktop and I am glad I purchased through best buy so that I have warranty on it and good customer service. The desktop is bigger than most towers so I would take that into consideration as well. RGB is nice and all the parts have it. My ONLY recommendation would be to have the newer v2 Ultra Thermaltake AIO cooler that displays the CPU temps /voltage /usage in the LCD panel that covers the cpu. Otherwise, I am really happy with this purchase and hope that it will be a somewhat future proof device as it was a $3,100 investment after taxes. The attached photos are my settings in MSI Afterburner, XTU, and BIOS (The values on the left in BIOS are my settings, values on the right are default settings). Happy gaming!

I purchased this PC in the store at Best Buy had it delivered four days later I paid extra shipping to have it delivered early. It came today with little to no instructions as to what the 500 extra cords and plugs are for but i follow the quick setup guide plugged it in turned it on and it wasn’t working nothing would show up on my monitor. After 15 calls to thermals customer service I finally got someone on the line who sort of disconnecting the GPU and reconnecting it which also didn’t work so I took it to Best Buy geek squad looked at it and realized that the bracket that’s supposed to support the weight of a 5080 GPU wasn’t even in the computer yet so the GPU was sagging and it was broken the connections were broken and loose as well as the DDR ram. Now I have to wait an additional two weeks to get the new replacement and at this point I haven’t decided whether I just wanna go back to Best Buy and tell him I don’t even want this thing anymore.

I've had it for about a month, so far so good. I've played far cry 6, everything ultra settings, smooth! Avatar Frontiers, everything ultra settings, smooth! Meta Quest 3 VR is smooth! pick up process at the store was easy, no damage to unit inside. It was packed VERY well with cushioning inside the case so the video card and motherboard would not bounce around enough to damage things in case a pet detective UPS driver delivered it. Also happy to say that the 5080 is an Asus Prime card with no defective ROPS and the motherboard is an Asus Prime Z790-P wifi. I dont know if they all come like that but mine did. If the 14900KF holds up I will be a happy gamer until the Nvidia 7000 series is released. Case lighting app was easy to install and makes me feel like a fancy pants.

The machine worked great for rendering particle animations built in WebGL for a interactive experience I had running for 8 consecutive hours two days in a row.

Was super nervous about buying a high-end prebuilt. Glad I did buy it The computer was a gift for my wife who does 3-d models and games. The machine works perfectly I did not have to update the Bios as it was already on the most recent version when I received it. BestBuy helps you buy it but the company Thermaltake actually delivers the product. It was a little late but that is due to the low availability of the 50 series at the time. Customer service of both companies were very helpful addressing my concerns. I am very happy with my purchase.

Very Good PC, High Frames, Great Performance. I believe it will be good for the next 4 - 5 years before needing an upgrade!

They substituted literally every part in the build. The GPU is a giant black brick in a white build. The case is different, cooler was installed incorrectly, and best of all, no support for the GPU during transport so it sagged so bad that the board is bent slightly. I understand everything is subject to availability but when you have to substitute more parts than you keep, i think it’s time to mark it out of stock…. Oh yeah and customer support was so bad I actually had to give up. It was back and forth for weeks with nothing resolved and then basically saying it’s my fault and I could return the PC to them and reorder to “roll the dice” Mind you, I bought this right after the release of the 5080 so nothing else was in stock and this PC had already gone out of stock as well. I couldn’t reorder even if i wanted to at the time. TLDR: They sent me a PC, not this pc, but a PC nonetheless. Built it wrong, damaged parts, told me too bad so sad.

When got it some of the fans weren’t working on delivery but brst buy made it easy to do a trade

With the cost and scarcity of GPUs, getting this PC was worth it. It did take a little over a week for my local store to get it after ordering, that was a bummer, but it's been a gaming beast since day 1. Pushing 4k/60 or 4k/120 has been a breeze and worth the investment. The only thing I would note is mine did not come with extra screws for the m.2 slots.

This PC has been great. I went from 3080 to a 5080 and its great. no issues as of now have had the pc for almost a year now. would recommend.

I would 1000% not recommend this product. Came extremely bent and broken and with the screws screwed through the entire pc. The graphics card wasn’t even white like the image, it was gold. The damage definitely wasn’t even the shipping carriers fault, looks like they sent it out like this. I brought it in store for the return and they were surprised at the quality of this product.

Looks nice, wasn’t visibly damaged during shipping. The boot drive or the GPU wasn’t being recognized according to the motherboard. I’m not going to keep trying to troubleshoot it since I paid $3000 for it.

Not sure why they can't seem to ship mine. The label was created days ago and the day of delivery has come and gone and the carrier says they have not yet received the package. Buyer be warned I do not believe that this is fulfilled and shipped by Best Buy. Hopefully when I get mine or if I do I can up my review score.

I love this pc and it came in very good, no issues or anything.