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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 5 out of 5 stars

  Finally a controller and a company that works

  • Incentivized
  • Verified Purchaser
  • My Best Buy® Member

  I'm reviewing this against multiple controllers. I had the wolverine ultimate gaming controller the fusion a controller, the elite version one and two controller, and now this. They all have their perks gimmicks etc but this one seems to be the best out of all of them and I'll tell you why. The wolverine works great but they're always seems to be a problem with the triggers going in further than they need to and I went through multiple ones of them it also seemed that that one was cramped for my hands. I have big hands so it felt really tight. The fusion a felt perfect and a great weight compared to the elite but the paddles felt cheap. The version one and version two of the Microsoft elite controller were great except for they always had a problem with drifting on the left analog stick or one of the buttons stick. This controller worked with all the bad ideas from the others and perfected it. If you have a drifting problem drifting problem you can always buy a brand new analog stick and put it in for $20 or you can buy a whole new kit which includes two analog sticks one directional stick two new triggers and two new sides for well under $50. So if I were to ever have a problem I just need to purchase a new one and not a whole entire new joystick. it sits in my hand very well and is a little larger than the rest of the controllers I like the fact that I can put the two analog sticks real close together if I feel like it. I don't have to worry about triggers because I'm the back it's push buttons. The buttons are very responsive like the razor wolverine ultimate and nothing on this joystick feels cheap at all. In my opinion the other three if they had a baby and put all their good ideas in it and then a whole bunch of added ones on to this it would be this joystick. It is designed with all the buttons for the new Xbox series x also and it is very well to designed and comfortable. And once again I never ever have to worry about my analog stick drifting and having to buy a new one. The mapping on it is incredible and geared towards gamers and those who want to be elite and calibrated however they need to it gets very involved with the mapping on every spectrum of this controller and where the jack is for your headphones there are six buttons there for choosing different profiles and volumes etc. It may be a bit pricey but in the long run I truly feel this one will Outlast any of the other ones.

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  This review is from Thrustmaster - eSwapX Pro Controller officially licensed for Xbox Series X|S, Xbox One, and PC - Black

  Posted 4 years ago by Spazzy13

• Rated 4 out of 5 stars

  No Wireless, but Good Alternative to Elite Series

  • Tech Insider Network Member
  • Top 250 Contributor

  There’s a lot to like to like about this controller and I’ve really enjoyed using it, but it’s a tough sell when it doesn't have wireless and the Elite Series 2 exists for only $20 more. That being said, I think this controller has more of a focus on durability and reliability, which is something I can say from personal experience the Elite Series controllers have had problems with. It has a good design and the buttons and thumbsticks feel like they’re made to hold up for a long time. The ability to swap the stick/D-pad positions is also great for anybody who prefers the PlayStation controller layout over the Xbox and the swappable pieces means you can really make this your own once those parts become available. Getting into the box, you get the controller, a 10ft cable, some additional thumbsticks, and a tool for swapping the modules and parts. There’s also a small bag for everything that, with some effort, I could fit the controller and cable into, but not in a way I’d be comfortable storing; I have been using it to store the cable and the parts and have left the controller separate. The controller is a tad larger than my Elite Series 2 and that’s evident putting them side-by-side, as well in the feel of holding it. My hands are on the larger side and it’s quite comfortable for me to hold; I also had my wife play with it a bit and it felt good to her as well. The materials throughout are hard plastic and not quite as nice to the touch as the soft rubberized materials on the Elite or even the softer plastic on the standard Xbox controllers, but it’s not bad by any stretch and I don’t have any concerns about the controller wearing down over time. The buttons are all very clicky and short-travel; they have good feedback and rapid presses are much easier on the Thrustmaster than on standard controllers. The triggers to me have a slightly shorter travel than the standard controller and that can be reduced further via switches on the bottom. The area that I don’t like quite as much is the D-pad, which feels just a bit mushy to me. In practice this didn’t translate to a bad experience, but I don’t make a lot of use of the D-pad anyway outside of selecting equipment in games, so your mileage may vary. Around the bottom of the controller are 4 customizable buttons that are by default mapped to ABXY in Profile 1 and LT/RT/LB/RB in Profile 2. The buttons are pretty easy to reach, though not quite as easy as the paddles on the Elite Series, but the upside of this is I don’t worry about accidentally pressing them like I do on the Elite Series. By the 3.5mm input there are buttons for volume control, mic mute, and profile select, as well as a button for remapping the controller buttons. Customization is probably this controller’s biggest selling point. The thumbsticks and D-pad are very easy to remove and rearrange (though the D-pad does require the included tool to get it out). The other upside of this is if there is an issue with one of the sticks down the road you can just replace that and not the whole controller. The faceplate, grips, and triggers are all removable as well and this opens it up to really making it your own. The buttons can all be remapped on the controller or through the software. The software is easy to use and gives you a ton of options for dialing everything though. I was hoping on PC that the buttons on the bottom of the controller could be changed to support additional functions, though at this point they seem to only be able to mirror another Xbox button. I’m guessing compatibility issues swapping between Xbox and PC are probably the main reason for that limitation, but it’s a minor disappointment nonetheless. Gaming with this controller has been great. It’s very comfortable to use. I only found one scenario while playing Celeste that my right middle finger became uncomfortable pressing against the controller, but that is mostly due to me gripping it too hard. I’ve owned both Elite controllers that Microsoft put out and I’ve loved using them, but I’ve encountered issues with parts falling off and stick drift. Time will tell if stick drift is an issue on this controller, but the emphasis Thrustmaster put on the stick design in their marketing materials makes me think it won’t be. It’s disappointing that a controller that costs this much doesn’t at least have an option for wireless, but I know this isn’t Thrustmaster’s fault; Microsoft doesn’t allow 3rd party controllers to support wireless. The 10ft cable is certainly adequate for most people, but if you have a particularly large living room you might need an extension. Overall I’m pretty happy with this controller. I’ll likely continue to use it more often than my Elite just out of fear of wearing that one out. No wireless does suck, but if you need a good controller that’s going to hold up I think this is the one to consider.

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  This review is from Thrustmaster - eSwapX Pro Controller officially licensed for Xbox Series X|S, Xbox One, and PC - Black

  Posted 5 years ago by SamG

• Rated 4 out of 5 stars

  Solid Custom Controller

  • Tech Insider Network Member
  • Top 250 Contributor
  • My Best Buy Premier Silver Review

  THE BREAKDOWN: I have been wanting to upgrade my Xbox controller for some time but never wanted to drop the extra money to make it happen. So, I was excited when this one came out. There is a lot of good stuff about this controller, but the bottom line for me is that is isn’t wireless. I personally love the wireless controller and for the extra response time you have to weigh that in. This controller comes in a beautiful box and the unit itself doesn’t disappoint. The controller feels well-built and hefty but not to hefty. In the box comes the controller itself, a 10ft braided cable, extra thumb sticks, tool for swapping out the modules and a bag to store your controller. Out of the box I was impressed with how it felt and worked. The buttons have a great tactile feel to them along with that premium feel good. I love the trigger pull and the fact that it can be adjusted (For some games) the RB, LB buttons feel awesome. Overall, the controller worked excellent and as expected. The big things to most serious gamers are the swappable modules and customization. The modules were super easy to remove and replace. Like I already mentioned you can dampen the travel of the left and right triggers. There are 4 customizable buttons underneath the controller. You can also setup profiles which is pretty cool. To setup the custom stuff you will have to download the Thrustmapper software. Overall, gaming has been a joy with this controller. It was comfortable to hold and use along with being very responsive and the joysticks remained sticky. I had no instances of stick drift which has plagued me in the past. I guess time will tell….. PRO’s: -Easy to use -Solid built feeling -Very responsive -Modular Components -Long cord -Use on Xbox and PC -Customizable buttons and profiles CON’s: -wish it was wireless SUMMARY: Overall, this product worked well and as intended, and I would recommend this to a friend if they are in the market for device like this.

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  This review is from Thrustmaster - eSwapX Pro Controller officially licensed for Xbox Series X|S, Xbox One, and PC - Black

  Posted 4 years ago by Ohanaman