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SpeedyG Posted
I bought this vacuum over 2 years ago. I have a corded vacuum, but it is heavy and bulky, and I live in a high-rise, so space is at a premium. Since buying the Tineco, I have never taken the corded dryer out of the closet. What I love about this vacuum is that it is sooooo light weight. I used to hate vacuuming, but this took the chore out of it. I have a cat, and I am always amazed how much hair it picks up, on the floor and carpet, even though I vacuum daily. I use it on my sofa as well, it cleans without wearing down the upholstery. The filter cleaner attachment is *genius*. WIth my corded vacuum, cleaning the filter was so time consuming and pretty much impossible. This comes with 2 filters, so I always have a clean one. It takes about 20 seconds to swap filters and use the attachment to vacuum-clean the dirty one. The filters are durable, and they can be hand-washed for a deep clean every month or two. The photo shows the filter after *one* use, so you can see how much dust it picks up! The attachments are easy to use, switch, and don't take up too much space. This thing is so quiet, less than a blowdryer. There's even LED lights which are unexpectedly bright to light up your way. I honestly don't know how I lived without this, but my apartment has never been cleaner. I never would drag out the big corded vacuum every day to clean, but this one is so light and fast, that I use it every day, and because of this, my place is much cleaner, and as someone with asthma and allergies, it has been a lifesaver! I have also used it to clean my car interior, and for that, it is amazing. I don't know why other reviews complain about the battery and charging. I think this design makes it much more flexible to suit your storage environment. I never write reviews for anything, so you know I must like this.
Tinecovacuumbest Posted
Great vacuum, awesome attachments. Love the built in filter cleaner. Highly recommended!
rustbike Posted
we love this, if i were richer i would buy it again for upstairs and the trailer
monica Posted
piece of junk. we bought it b/c our dyson battery died and we couldn't get a replacement due to supply chain problems. This has poor suction and it literally spills the litter we vacuum up off the carpet back onto the carpet!
Posted
Dear Customer,
We are really sorry for your unsatisfied experience and we will improve our products based on your feedback on suction problem. A10 Hero provides ultra-quiet powerful suction up to 105W in Max mode for deep thorough cleaning, which may not meet your need and satisfaction. In this situation, you are encouraged to contact us via our support email or just give us a call during 9 am to 6 pm from Monday to Friday (CST) to identify the root cause. Hope you have a nice day.
Best,
Tineco Customer Service
TBeH Posted
We have been using our tineco vacuum for two weeks and we use our vacuum a lot! It is lightweight, the suction is good and I love the ease of switching out the attachments. It is super for getting little corners like window sills and we really like the cleaning features.
Posted
Thank you so much for the awesome feedback on your Tineco A10 Hero. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at [email protected].
LydiaV Posted
I really love the upholstery attachment and the LED lights show dirt I wasn't otherwise seeing. Battery life is decent, but I wish it lasted longer. Pros: does a great job lightweight LED lights multiple attachments Cons: doesn't stand up on its own battery life could be better
Jewels Posted
I thought I rated this so here it goes again. It is not loud, suction is stronger than my 2 previous cordless. It picks up the small pebbles on my entry rug, however not completely. Battery lasts for 20 minutes without using the max button. Considering the price I wish it would last at least 30 minutes instead. My home is under 1000sq ft and I do get to finish vacuuming before it dies. I use mostly to pick up the dog hair. The canister is easy to clean and it is light weight. Planning on keeping so I hope it lasts long
Posted
Jewels, thank you for taking the time to leave us a review on your A10 Hero! We're happy to hear that you’re pleased with the suction power on your cordless vacuum and how ultra-quite it is! Thank you for the feedback on the battery. One great feature about the A10 Hero, you can purchase an extra battery to extend the battery life to give you longer runtimes! I have provided a link to our store down below where you can purchase the extra battery. Just a reminder your A10 Hero comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email us at [email protected]. Thanks again Jewels, we appreciate the feedback! https://store.tineco.com/
Lovepet Posted
at first, I was not too fond of it; to be honest, I looked cheaply made, but then I realized it was handy to clean the house instead of sweeping. I use it at least 3 times per week and my house floors look like there were recently mopped. I clean the canister at least every 2 weeks and wash the filter as recommended once per month. I have 3 small rugs, once the light of the vacuum turns off then you have to turn it off and on again.
Yatleung Posted
I have a Dyson V12 for comparison. Although I feel the Dyson offers more suction power and better battery time, the Tineco was not even half the price. Well worth it!
Oleksii Posted
Easy to use, not loud, worth every dollar, definitely gonna buy one more
Posted
Dear Oleksii,
Thank you for sharing your positive feedback regarding your experience with the Tineco A10 Hero Cordless Stick Vacuum in Space Blue, purchased from BestBuy. We are thrilled to hear that you found the vacuum easy to use and appreciated its quiet operation.
At Tineco, we strive to provide reliable and efficient cleaning solutions that offer excellent value for your investment. We are delighted that the A10 Hero met your expectations and proved to be worth every dollar. Your satisfaction is our top priority, and we are pleased to learn that you are considering purchasing another unit.
If you have any further questions or need assistance in the future, please feel free to reach out to us. We are here to help and ensure your continued satisfaction with our products.
Thank you once again for choosing Tineco. We truly appreciate your support and look forward to serving you again.
Best regards,
Tineco Support
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MakingMoney Posted
My husband and I love this vacuum! It's easy to assemble with basic instructions. The charging process was simple. It's lightweight and easy to store. The attachments are fantastic for detailed cleaning projects. The cordless feature is a definite plus. Last but not least, the price was excellent for the value!
Aliceb Posted
Lightweight, quiet, and works well. Issue with emptying dust bin -- very awkward.
JerryT Posted
Great vacuum cleaner. It is light weight and sucks up everything.
Chris Posted
Suction is way more than our $60 generic Amazon one. This only worked for less than a week before either the battery or charger completely died, waiting on Tenico support. Saw a decent amount of reviews for this brands products that had similar issues, wonder how long this will last.
DWP5000 Posted
Way better than any Dyson I’ve owned. Runs forever. Easy to clean. Love the light. Not a huge fan of the charger connection but am willing to deal with it given how much cheaper this is than the competition.
Dann Posted
Works great ,love the light, love the different attachments great for mattresses which was a big plus for me . It does get heavy on your arm and battery life not the best.
RDF21 Posted
This vacuum is very lightweight and easy to use. The battery once charged lasts a long time except when using max power. I noticed when using max power it drains extremely fast even with a fully charged battery. Other than that I have no complaints and would purchase again.
LHeveron Posted
Best little cordless vacuum for the best price. Not for whole house cleaning but great for all the small clean ups. Attachments are nice.
Gray Posted
I love this vacuum! It’s so much easier than the chunky one I had before. It was such a hassle to carry the old one up and down the stairs. The lightweight feel and cordless feature make it so easy to get around. Also with the suction I really don’t have to use max unless I’m vacuuming my shag rug. I have hard wood floors and it seems to do well on that with the regular suction. And I have a townhouse, so not space to cover. The battery life last well enough for me before I have to charge.
AnthonyM Posted
The device exhibits low suction power, which affects its overall performance and efficiency. Additionally, it lacks sufficient battery life, limiting its usability. In fact, the battery lasts for a maximum of only twenty minutes before requiring a recharge, which can be inconvenient for extended cleaning sessions.