Customer Ratings & Reviews
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- Rated 3 out of 5 stars
Disappointed with suction
GinaF Posted
I was so hopeful this stick vac was going to work as well as it looks. I was really disappointed with the suction. I returned it.
No, I would not recommend this to a friendBrand response from Tineco team
Posted
Dear GinaF,
We sincerely apologize that the stick vacuum did not live up to your expectations and that you were disappointed with the suction power. We understand how frustrating it is when a product looks promising but fails to perform the way you need it to. We want to assure you that we take your feedback very seriously and will use it to continuously improve our products and services.
Based on your description, you found the suction power of the vacuum to be insufficient, which led you to return the product despite its appealing design.
Our machines come with a two-year warranty service. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Please feel free to continue contacting us with the problems you are experiencing, and we will definitely work actively to resolve them for you.
Sincerely,
Tineco Customer Service Team