Customer Ratings & Reviews
See more imagesTineco - LiteVak Wash Corded 3 in 1 Wet Dry Mop & Vacuum in One, Hard Floor Cleaning, Self Clean Base - White
- Model:
- FW1D09000US
- SKU:
- 11913907
Customer reviews
would recommend to a friend
- Rated 4 out of 5 stars
Love it, works great! Wish it was cordless.
VictoriaF Posted
I’m shocked by how well this worked! I’ve used a similar product in the past but the Tineco LiteVak is so much better! It’s easy to use and vacuumed / mopped my floor quickly. It is both amazing and disturbing to see how dirty the water is after cleaning the floors. Haha! My only complaint is that I wish it was cordless. The cord is long and gets in the way occasionally. Other than that, I love it!
I would recommend this to a friendBrand response from Tineco Support
Posted
Dear VictoriaF,
Thank you for sharing your wonderful feedback with us.
We are thrilled to hear that you are shocked by how well the Tineco LiteVak worked and that you find it superior to similar products you have used in the past. It is great to know that you found it easy to use and effective for both vacuuming and mopping quickly.
Regarding your wish for a cordless design, we genuinely appreciate your input. We are constantly innovating and will certainly take your feedback into consideration as we develop future models to improve user convenience.
Thank you for choosing Tineco. If you have any further questions or need assistance, please do not hesitate to contact us. We are always here to help.
Best regards,
Tineco Customer Service Team - Rated 5 out of 5 stars
Easy Everyday Floor Cleaner
KarenIovino Posted
This was incredibly easy to set up right out of the box and very simple to use. It’s lightweight and maneuvers easily around my hardwood floors, which makes cleaning quick and effortless. With dogs in the house, I’m constantly dealing with paw prints, fur, and the occasional mess, and this does a great job picking everything up while leaving my floors looking really clean. The only downside for me is that it isn’t cordless, but the cleaning performance and ease of use still make it a really helpful tool for everyday floor care.
I would recommend this to a friend - Rated 1 out of 5 stars
Don't buy.
JanS Posted
I retured it. It left streaks all over my hardwood floors.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our product did not meet your expectations. We appreciate your honesty as it helps us improve and ensure we meet the high standards we set for ourselves.
Based on your description, it seems that the product left streaks on your hardwood floors. We understand how frustrating this can be, and we want to assure you that we take these concerns seriously. Your feedback is invaluable to us in our continuous effort to enhance our products and services.
We’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring your satisfaction and addressing any issues you may have.
Once again, we apologize for the inconvenience caused and appreciate your understanding. We hope to have the opportunity to restore your confidence in our brand.