Customer Ratings & Reviews

I'm going to try my best to keep this short and simple. But I’ll probably fail as there is just so much to get through. As this headset is bit more tumultuous than I would have liked. SOUND QUALITY: Turtle Beach isn't known for their sound quality. I think they've always had great ability to EQ but the sound itself has never been spectacular. This has now changed with this headset. As it is THE BEST sounding headset I've ever tried. Beathing the SteelSeries Arctis Nova Pro Wireless by a noticeable margin. Bass, highs, mids, directional quality, soundstage, are all excellent. I've gone from using multiple headsets/headphones to just this one for both my gaming and media watching. It does a great job at both of those. Music it also does well on but not quite as good. I also have audiophile headphones (Sennheiser HD650 and Hifiman Ananda) which are better at music. A really close match for media consumption (movies/tv/videos on internet). But these are much better for gaming. Truly blown away at the sound quality and would give them a 9.5/10. And I tend to be highly picky about this. COMFORT: Excellent. Pads are super plush and comfortable. They have active noise cancelling (ANC) which means there is microphone inside the earcup which I can't feel on my ears. They do create a dramatic seal and can get warm due to that. Also, my situation awareness (without ANC on) is not good as it dramatically cuts down on noise (which can be a good or bad thing depending) where I can't hear what is going on around my house even if nothing is playing. But can easily wear them all day long (8 or more hours) without any issues. MIC QUALITY: Flip to mute is really nice. You can also hold one of the buttons to turn on/off mute. It has two microphones. The first being your usual microphone. The second being the microphone that help with the ANC which can also be used to talk. The dedicated microphone sound great and better than most of the competition. But not as good as the Corsair HS80 which I think has the best sounding microphone in any headset. Without the dedicated mic it sounds good too. But you pick up a lot of background noise as well. So if you aren’t in a quiet environment that will be highly annoying to whoever you are talking too. THE APP: Is excellent works well, straight forward, lots of options. EQ is excellent (even though I didn't have to change anything as stock it was fantastic for me). As headset apps go probably my favorite. Which has always been the case for me and Turtle Beach. BATTERY LIFE: It comes with two batteries. They last long enough to use for a whole day of gaming but compared to the competition are on the very low end overall. However, since it comes with two of them you just swap it out and you are good to go. Making that a non-issue. I love this idea and hope others continue to follow suit. You can also charge it via USB-C. Overall, no real complaints here. When you turn on the headset it will say your battery level. Also, when low will start to beep. TURNING IT ON: Normally I don’t discuss this. But to get the headset to start to play sound is seriously like 30 seconds. It’s crazy. You press the power button for 2 seconds, it pauses for a few seconds, then powers on, then you wait for it to connect (which is seriously like 10 seconds) then it will say the battery level and connected at which point you can hear audio but it gets overblown by the female voice talking and then you are good to go. My Arctis Nova Pro Wireless take like 2 – 5 seconds. The same goes for Bluetooth here. When I am watching it via Bluetooth (even with standby turn off not activated) it will sometimes just turn off while I’m listening to something causing me to have to go through the long arduous process. The volume wheel is also highly inaccurate. You spin it forever to make any type of change (that is me being a bit dramatic, but it isn’t very sensitive). BUILD QUALITY: Build quality is meh. It's not bad but for the price and in comparison to other headsets in the same price tier they feel cheap. Both outer edges have a plastic shell which feel cheap. As one side pops off to give you access to the battery (which feels solid) but the other side is a giant volume wheel that feels very cheap. Inside that volume wheel you also have another button which feels cheap. Then under that you have your other buttons which feel cheap. Then you do have metal on the outside which feels quality and robust. The earcups themselves are also very plush and comfortable and are excellent. However, you can hear the drivers inside crinkling when moving or putting on the headset which worries me long term. Headband adjustment and movement is solid/great. Very smooth and holds it place. But the headband itself feels mostly plasic and the rubber/padding kind of starts coming off when you pull it out fully so if you have an extra large head I’d be a bit worried. I do not trust it at all to try and twist them like I can do with other headsets. Microphone is solid. Buttons feel cheap and I highly dislike them. Also, in a terrible position making them hard to know which one you are pressing. Additionally, makes crinkling of drivers everytime you press them as well. Overall build quality (in terms of other similar priced items) is a 5/10. They cheapest feeling by far "premium" headset I've tried. But overall I think is probably like a 6.5/10. All this to say I think the build quality in reality is very good and I think they would be very hard to break. But the FEEL cheap. There is a difference in how something feels and how something actually is. ANC: Is terrible. I don't know what people are saying on how it is good. They are nowhere near AirPods Pro, AirPods Max, Bose QC35, etc. Similar to more of a budget ANC option. Where mostly it changes the pitch of a sound over reducing/canceling it out. The SteelSeries Arctis Nova Pro do it better and those don't have good ANC either. The majority of the noise cancelling is done PASSIVELY through the earcup design (as these are a closed back headset, with rubber earpads, that seal extremely well) and is like 95% of it. Honestly, I wish they would stop putting them in the headset as paying extra for something that works poorly is a shame. However, having some hear through (which is also meh) can be beneficial since these do have such good passive noise isolation. CONCLUSION: I bought these fully expecting (and wanting) to return them. As I already have plenty of great headsets and didn’t need another one. However, they absolutely knocked it out of the park for sound quality and comfort and have now become my new main headset that I use for everything (other than music since I have very expensive headphones for that). In fact the sound quality, comfort, microphone quality, wireless, and battery life are all so good I'm not even interested in looking at another headset. I really enjoy them. However, they aren’t perfect as pretty much everything else is “fine/meh”. The SteelSeries Arctis Nova Pro Wireless look better, feel dramatically higher quality, have much better controls, and holistically are better. But these sound better and are more comfortable. So, if sound isn’t your number 1 priority (which it is for me) then you may want to look at the other top of the line options from SteelSeries or Audeze. As I was hoping for a bit better quality overall at this price point. If they were to have better controls that were more intuitive and felt better like the Nova Pro Wireless (which would also make their build quality feel much better), and faster pairing, I think they’d be nearly unbeatable.

Great feel, sound quality awesome, surround sound effects awesome. Ambient noise is 0. Love the double batteries. Long gameplay.

Amazing head set it has been great for long gaming sessions. The app has lots of settings that allow for users to play with the mic, noice cancellation, and volume etc. the battery lasts quite a bit and when it runs out just pop the second one it comes with fully charged thanks to the charger and port that’s the connector for the headset to the console.

This is the best headset I have ever bought. The sound quality is amazing, it is light weight, adjustable, and super durable. It is also the first pair that allows me to wear my glasses comfortably and with giving me a headache. Come with 2 batteries

Sound is good and cups feel soft on ears .They are Comfortable for wearing those long times ..I use them as my Bluetooth headphones more than I use them on PlayStation. Only problem is head band is loose and it's peeling off. Its happened only after 2-3 months of use but I'm writing this review some time after it started peeling off. Leather ( or whatever) on earcups are fine and not peeling off.( Plus I hope I could win that $400 gift card. the app said I could win)

The sound quality is immaculate and I am patiently waiting to get the gen 2, by far the best line of headsets I’ve owned with the 2nd best being the xp700 turtle beach which is in the same line XD

I bought these for my 14y/o grandson for Christmas. He had always used the Sony PlayStation headset which he was satisfied with but needed a new one. I found these on Black Friday at a great deal so decided to step it up a little and try them. He loves the fact that he can use them with his PS5 and gaming laptop. He says the noise cancelling is so good on them that he sometimes has to pull one ear off if he needs to hear anything else or be listening for anything else or aware of anything else around him.

Trust me its a better upgrade to my old headset the battery last longer than expected and is easy no wires no latency

Crystal-clear sound, deep bass, and a super comfortable fit for long sessions. The mic picks up my voice clearly without background noise, and the surround sound really enhances the gameplay experience.

That phone sound absolutely awesome I think Turtle Beach did a great job building these headphones for the PlayStation 5 and 4 and whatever else you want to listen to anything with as far as laptops it sounds good.! You definitely get your money worth of these headphones and the distance on them is really great You could walk all through your house with them on and you'll never miss a beat or you can hear something as far as movies playing and you'll never miss a word The distance is great on them I can have them on walk out of my house take out my trash and I never lose anything The distance is great on them. They're worth to buy. FedEx delivered them fast and UPS delivers them fast and Best buy uses both of those companies to transport and they're fast.! Great to track with and great to get feedback from on call status. So yeah if you want to get your games going and high def get these headphones if you want to listen a great music there it is these headphones are what's up if you want to watch a movie and get all the sound quality the action these are what you need.

I'm actually very pleased with this headset. They're comfortable. The sound is great. & the app is more convenient than I initially thought. I'd recommend them ! A lil' pricey but worth it.

Amazing headset quality. It’s easy to use and set up. There are tons of reviews and tutorials on YouTube so that’s no issue. And the fact that I can be on the phone and game at the same time is amazing. Truly worth its money!

Excellent headset with amazing features! Definitely worth the money. I’ve been a fan of TB since the early days of wireless headsets and this is definitely the best I’ve tried to-date!!

These Turtle Beach headphones are absolutely fantastic! Whether you're gaming on PlayStation 5 or 4, or simply enjoying music or movies on any device, these headphones deliver outstanding performance. The range on these headphones is truly impressive; you can move around your house freely without missing a single sound. Even if you step out to take out the trash, the audio stays crystal clear. Not only do they offer great sound quality, but they're also worth every penny. Delivery was swift with FedEx and UPS, and Best Buy's use of these carriers ensures a speedy and reliable delivery process. Plus, their tracking and feedback systems are top-notch.

Best Headphones To Buy!!! I recently purchased the XBOX version because you can use it for both the ps5 and Xbox. I like the ps5 version is only exclusive for the ps5. The ANC is awesome in this device. Comes with a transmitter that is actually a battery charger for your headphones. They actually come with an extra battery so your headphones will never die! I would recommend buying the excellent open box if they have it in stock to save a few bucks!

Very good headset. I bought it for fps and it’s amazing for games like warzone where you need pin point accuracy. The reason it gets 4 stars instead of 5 is because the audio settings don’t save every time you turn off the headset and you’ll have to go in the app again and again to adjust it. It’s a minor detail for what it offers but I’d just expect a little more from a $330 headset.

I tried the Steel Series headset first and wasnt a fan. It was uncomfortable. These are amazing. Hands down the best headset ive owned.

Overall decent headphones, the sound quality it's great. Unfortunately the battery dock has a weak, easily breakable design, and the padding and padding covering on the band of the headphones feels cheap and has pulled out from under where it connects.

Best headphones I’ve ever owned! The sound is superior!

These are awsome, well worth the money! Happy I bought them!